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OUTLOOK Shuts Down

Author
5 Jul 2009 11:07 PM
LE Intermediate-Beginner
The outbox in outlook 2003 seems to be stalled and will not empty or send.
The wife tried sending a 45 MB mail Power Point to a friend.
Can I empty the outbox contents.
Outlook seems to shut down and can not be stopped.

Help

Author
6 Jul 2009 8:49 AM
Roady [MVP]
See http://www.howto-outlook.com/faq/messagestuckinoutbox.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"LE Intermediate-Beginner" <LE
Intermediate-Begin***@discussions.microsoft.com> wrote in message
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news:FAC93C45-81E5-416C-93BD-4905E0A064D8@microsoft.com...
> The outbox in outlook 2003 seems to be stalled and will not empty or send.
> The wife tried sending a 45 MB mail Power Point to a friend.
> Can I empty the outbox contents.
> Outlook seems to shut down and can not be stopped.
>
> Help
Author
6 Jul 2009 5:11 PM
LE Intermediate-Beginner
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"Roady [MVP]" wrote:

> See http://www.howto-outlook.com/faq/messagestuckinoutbox.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "LE Intermediate-Beginner" <LE
> Intermediate-Begin***@discussions.microsoft.com> wrote in message
> news:FAC93C45-81E5-416C-93BD-4905E0A064D8@microsoft.com...
> > The outbox in outlook 2003 seems to be stalled and will not empty or send.
> > The wife tried sending a 45 MB mail Power Point to a friend.
> > Can I empty the outbox contents.
> > Outlook seems to shut down and can not be stopped.
> >
> > Help
>
I was able to delete message in outbox using the http address and
instruction there but outlook is still shutting down.

I realize saying it is still shutting down is not a very good clue. And of
course all the fumbling I did before this solution presented itself could be
causing the problem now.

Help again?
Show quoteHide quote
>
Author
6 Jul 2009 7:46 PM
LE Intermediate-Beginner
Show quote Hide quote
"LE Intermediate-Beginner" wrote:

>
> "Roady [MVP]" wrote:
>
> > See http://www.howto-outlook.com/faq/messagestuckinoutbox.htm
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > http://www.msoutlook.info/
> > Real World Questions, Real World Answers
> >
> > -----
> >
> > "LE Intermediate-Beginner" <LE
> > Intermediate-Begin***@discussions.microsoft.com> wrote in message
> > news:FAC93C45-81E5-416C-93BD-4905E0A064D8@microsoft.com...
> > > The outbox in outlook 2003 seems to be stalled and will not empty or send.
> > > The wife tried sending a 45 MB mail Power Point to a friend.
> > > Can I empty the outbox contents.
> > > Outlook seems to shut down and can not be stopped.
> > >
> > > Help
> >
> I was able to delete message in outbox using the http address and
> instruction there but outlook is still shutting down.
>
> I realize saying it is still shutting down is not a very good clue. And of
> course all the fumbling I did before this solution presented itself could be
> causing the problem now.
>
> Help again?
> >
Author
6 Jul 2009 7:57 PM
VanguardLH
LE Intermediate-Beginner wrote:

> I realize saying it is still shutting down is not a very good clue. And of
> course all the fumbling I did before this solution presented itself could be
> causing the problem now.

How LONG before Outlook shuts down (which presumably means it exited and
outlook.exe is no longer listed in Task Manager's Processes tab)?
Doesn't seem like it could be an immediate exit if you had time to go
through the procedure to empty the Outbox folder of the stuck items.

Yet tried loading Outlook in its safe mode ("outlook.exe /safe") which
will not include any add-ons that you have installed for Outlook?
Author
6 Jul 2009 1:39 PM
Duncan McC
In article <FAC93C45-81E5-416C-93BD-4905E0A06***@microsoft.com>, =?Utf-
8?B?TEUgSW50ZXJtZWRpYXRlLUJlZ2lubmVy?= <LE Intermediate-
Begin***@discussions.microsoft.com> says...
> The outbox in outlook 2003 seems to be stalled and will not empty or send.
> The wife tried sending a 45 MB mail Power Point to a friend.
> Can I empty the outbox contents.
> Outlook seems to shut down and can not be stopped.

Get your wife to fix it then :)

Roady has posted a link that will fix your problem, it's a matter of
putting Outlook into Offline mode (File menu), probably forceably
exiting Outlook (as it will be trying to send that msg), and then re-
starting Outlook (which will now be in Offline mode), and then you can
delete the (unlocked) msg, as it won't be in a "being sent" status.

Then you can take Outlook off Offline mode, and away yer go again.

But get your wife to do all that! :)

--
Duncan
Author
6 Jul 2009 10:05 PM
LE Intermediate-Beginner
"LE Intermediate-Beginner" wrote:

> The outbox in outlook 2003 seems to be stalled and will not empty or send.
> The wife tried sending a 45 MB mail Power Point to a friend.
> Can I empty the outbox contents.
> Outlook seems to shut down and can not be stopped.
>
> Help

Still need to keep Outlook from shutting down.

Help again.
Author
6 Jul 2009 10:23 PM
Roady [MVP]
Read VanguardLH's responds?

Does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe
What is being logged to the Event Viewer?
At what exact time does it closes itself? Is it always after a certain
amount of time or when you are doing something in Outlook?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"LE Intermediate-Beginner"
<LEIntermediateBegin***@discussions.microsoft.com> wrote in message
Show quoteHide quote
news:E43F148F-0DE8-4091-A57A-46C6E8F7E373@microsoft.com...
>
> "LE Intermediate-Beginner" wrote:
>
>> The outbox in outlook 2003 seems to be stalled and will not empty or
>> send.
>> The wife tried sending a 45 MB mail Power Point to a friend.
>> Can I empty the outbox contents.
>> Outlook seems to shut down and can not be stopped.
>>
>> Help
>
> Still need to keep Outlook from shutting down.
>
> Help again.
Author
8 Jul 2009 10:16 PM
LE Intermediate-Beginner
Show quote Hide quote
"Roady [MVP]" wrote:

> Read VanguardLH's responds?
>
> Does it work in Outlook Safe Mode?
> Start-> Run; outlook.exe /safe
> What is being logged to the Event Viewer?
> At what exact time does it closes itself? Is it always after a certain
> amount of time or when you are doing something in Outlook?
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "LE Intermediate-Beginner"
> <LEIntermediateBegin***@discussions.microsoft.com> wrote in message
> news:E43F148F-0DE8-4091-A57A-46C6E8F7E373@microsoft.com...
> >
> > "LE Intermediate-Beginner" wrote:
> >
> >> The outbox in outlook 2003 seems to be stalled and will not empty or
> >> send.
> >> The wife tried sending a 45 MB mail Power Point to a friend.
> >> Can I empty the outbox contents.
> >> Outlook seems to shut down and can not be stopped.
> >>
> >> Help
> >
> > Still need to keep Outlook from shutting down.
> >
> > Help again.
>
>