| if i goto contacts/properties/outlook address book , the option to
| "show this folder as an address book is greyed out.
| i cannot use the conternts folder or any othe folder i have created
| as a adress boook it always remains greyed out.
|
| any ideas please?

"Milly Staples [MVP - Outlook]" wrote:

> Create a new mail profile - you have given precious little information on
> your setup but I would bet dollars to donuts that you attempted to transfer
> your data using Windows Easy Transfer.
>
> That never works for OUtlook data without creating a corrupt profile.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> ALWAYS post your Outlook version.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, tony l 2810 asked:
>
> | if i goto contacts/properties/outlook address book , the option to
> | "show this folder as an address book is greyed out.
> | i cannot use the conternts folder or any othe folder i have created
> | as a adress boook it always remains greyed out.
> |
> | any ideas please?
>
>
>

"tony l 2810" wrote:

> thanks Milly
>
> yes that is exactly what i did .,  when you say creat a new profile, what
> exactly do i do , is it just a new mail account, or something else
>
> thanks for you help so far
>
> tony
>
>
>
> "Milly Staples [MVP - Outlook]" wrote:
>
> > Create a new mail profile - you have given precious little information on
> > your setup but I would bet dollars to donuts that you attempted to transfer
> > your data using Windows Easy Transfer.
> >
> > That never works for OUtlook data without creating a corrupt profile.
> >
> > --
> > Milly Staples [MVP - Outlook]
> >
> > Post all replies to the group to keep the discussion intact.
> > ALWAYS post your Outlook version.
> > How to ask a question: http://support.microsoft.com/KB/555375
> >
> >
> > After furious head scratching, tony l 2810 asked:
> >
> > | if i goto contacts/properties/outlook address book , the option to
> > | "show this folder as an address book is greyed out.
> > | i cannot use the conternts folder or any othe folder i have created
> > | as a adress boook it always remains greyed out.
> > |
> > | any ideas please?
> >
> >
> >

"JL123" <JL***@discussions.microsoft.com> wrote in message
news:0101D768-514B-4134-A437-2CC4EA743CE2@microsoft.com...
> Hi,
>
> I have had exactly the same problem, and I did use windows easy transfer.
>
> I have removed all of my e-mail accounts and then reinstalled them but
> still
> have the same issue.
>
> Tony, did you get a response?  I can't find one.
>
> Ta
>
> JL
>
> "tony l 2810" wrote:
>
>> thanks Milly
>>
>> yes that is exactly what i did .,  when you say creat a new profile, what
>> exactly do i do , is it just a new mail account, or something else
>>
>> thanks for you help so far
>>
>> tony
>>
>>
>>
>> "Milly Staples [MVP - Outlook]" wrote:
>>
>> > Create a new mail profile - you have given precious little information
>> > on
>> > your setup but I would bet dollars to donuts that you attempted to
>> > transfer
>> > your data using Windows Easy Transfer.
>> >
>> > That never works for OUtlook data without creating a corrupt profile.
>> >
>> > --
>> > Milly Staples [MVP - Outlook]
>> >
>> > Post all replies to the group to keep the discussion intact.
>> > ALWAYS post your Outlook version.
>> > How to ask a question: http://support.microsoft.com/KB/555375
>> >
>> >
>> > After furious head scratching, tony l 2810 asked:
>> >
>> > | if i goto contacts/properties/outlook address book , the option to
>> > | "show this folder as an address book is greyed out.
>> > | i cannot use the conternts folder or any othe folder i have created
>> > | as a adress boook it always remains greyed out.
>> > |
>> > | any ideas please?
>> >
>> >
>> >

"Diane Poremsky [MVP]" wrote:

> You need to create a new profile,  not new accounts. Go to Control panel,
> Mail and create a new profile and delete the current one.
>
> See http://www.outlook-tips.net/beginner/2007_profile.htm
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "JL123" <JL***@discussions.microsoft.com> wrote in message
> news:0101D768-514B-4134-A437-2CC4EA743CE2@microsoft.com...
> > Hi,
> >
> > I have had exactly the same problem, and I did use windows easy transfer.
> >
> > I have removed all of my e-mail accounts and then reinstalled them but
> > still
> > have the same issue.
> >
> > Tony, did you get a response?  I can't find one.
> >
> > Ta
> >
> > JL
> >
> > "tony l 2810" wrote:
> >
> >> thanks Milly
> >>
> >> yes that is exactly what i did .,  when you say creat a new profile, what
> >> exactly do i do , is it just a new mail account, or something else
> >>
> >> thanks for you help so far
> >>
> >> tony
> >>
> >>
> >>
> >> "Milly Staples [MVP - Outlook]" wrote:
> >>
> >> > Create a new mail profile - you have given precious little information
> >> > on
> >> > your setup but I would bet dollars to donuts that you attempted to
> >> > transfer
> >> > your data using Windows Easy Transfer.
> >> >
> >> > That never works for OUtlook data without creating a corrupt profile.
> >> >
> >> > --
> >> > Milly Staples [MVP - Outlook]
> >> >
> >> > Post all replies to the group to keep the discussion intact.
> >> > ALWAYS post your Outlook version.
> >> > How to ask a question: http://support.microsoft.com/KB/555375
> >> >
> >> >
> >> > After furious head scratching, tony l 2810 asked:
> >> >
> >> > | if i goto contacts/properties/outlook address book , the option to
> >> > | "show this folder as an address book is greyed out.
> >> > | i cannot use the conternts folder or any othe folder i have created
> >> > | as a adress boook it always remains greyed out.
> >> > |
> >> > | any ideas please?
> >> >
> >> >
> >> >
>