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Contacts I need I can't get to show as default contacts address b

Author
29 Jun 2009 3:54 PM
Andy
With some great help from this site...!(Thanks)  I have reinstalled a clean
version of OL2007 back to my computer after recovering the C: drive. All
seems well with PST but I cant get my old "Contacts" (That I guess that came
with "copied" PST) to show as defalt when I want to choose an e-mail address
from my contacts. If I click the "To box" I get offered under address book a
balnk contacts called "Accounts" If I click the down arrow my contacts are
there and if I double click they are live. How can I make them the default. I
have right clicked the properties tab on the contacts box as I read, and then
the Outlook show this address book as an e-mail address book, but the check
box is greyed out. Any ideas how I can fix this please?

Many thanks Andy.

Author
29 Jun 2009 4:49 PM
Susan
is the Outlook Address Book installed in the profile?

--
Susan Conkey [MVP]



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"Andy" <A***@discussions.microsoft.com> wrote in message
news:C794C7EA-7A16-4202-959D-E09094CC0BF8@microsoft.com...
> With some great help from this site...!(Thanks)  I have reinstalled a
> clean
> version of OL2007 back to my computer after recovering the C: drive. All
> seems well with PST but I cant get my old "Contacts" (That I guess that
> came
> with "copied" PST) to show as defalt when I want to choose an e-mail
> address
> from my contacts. If I click the "To box" I get offered under address book
> a
> balnk contacts called "Accounts" If I click the down arrow my contacts are
> there and if I double click they are live. How can I make them the
> default. I
> have right clicked the properties tab on the contacts box as I read, and
> then
> the Outlook show this address book as an e-mail address book, but the
> check
> box is greyed out. Any ideas how I can fix this please?
>
> Many thanks Andy.
Author
29 Jun 2009 5:49 PM
Andy
Probably not....How do I do this please? How do I get to profile. Sorry to be
thick!
--
Andy


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"Susan" wrote:

> is the Outlook Address Book installed in the profile?
>
> --
> Susan Conkey [MVP]
>
>
>
> "Andy" <A***@discussions.microsoft.com> wrote in message
> news:C794C7EA-7A16-4202-959D-E09094CC0BF8@microsoft.com...
> > With some great help from this site...!(Thanks)  I have reinstalled a
> > clean
> > version of OL2007 back to my computer after recovering the C: drive. All
> > seems well with PST but I cant get my old "Contacts" (That I guess that
> > came
> > with "copied" PST) to show as defalt when I want to choose an e-mail
> > address
> > from my contacts. If I click the "To box" I get offered under address book
> > a
> > balnk contacts called "Accounts" If I click the down arrow my contacts are
> > there and if I double click they are live. How can I make them the
> > default. I
> > have right clicked the properties tab on the contacts box as I read, and
> > then
> > the Outlook show this address book as an e-mail address book, but the
> > check
> > box is greyed out. Any ideas how I can fix this please?
> >
> > Many thanks Andy.
>
>
>
Author
29 Jun 2009 6:06 PM
Brian Tillman [MVP - Outlook]
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"Andy" <A***@discussions.microsoft.com> wrote in message
news:C794C7EA-7A16-4202-959D-E09094CC0BF8@microsoft.com...

> With some great help from this site...!(Thanks)  I have reinstalled a clean
> version of OL2007 back to my computer after recovering the C: drive. All
> seems well with PST but I cant get my old "Contacts" (That I guess that came
> with "copied" PST) to show as defalt when I want to choose an e-mail address
> from my contacts. If I click the "To box" I get offered under address book a
> balnk contacts called "Accounts" If I click the down arrow my contacts are
> there and if I double click they are live. How can I make them the default.
> I
> have right clicked the properties tab on the contacts box as I read, and
> then
> the Outlook show this address book as an e-mail address book, but the check
> box is greyed out. Any ideas how I can fix this please?

With Outlook 2007, this is a fairly sure sign that you did not set up your
mail profile properly and the Outlook Address Book service connection to your
PST is damaged.  Start with a new profile and set it up properly.  See this:
http://www.howto-outlook.com/howto/newprofile.htm
--
Brian Tillman [MVP-Outlook]
Author
30 Jun 2009 6:52 AM
Andy
Cheers Brian. Many thanks!!!



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"Brian Tillman [MVP - Outlook]" wrote:

> "Andy" <A***@discussions.microsoft.com> wrote in message
> news:C794C7EA-7A16-4202-959D-E09094CC0BF8@microsoft.com...
>
> > With some great help from this site...!(Thanks)  I have reinstalled a clean
> > version of OL2007 back to my computer after recovering the C: drive. All
> > seems well with PST but I cant get my old "Contacts" (That I guess that came
> > with "copied" PST) to show as defalt when I want to choose an e-mail address
> > from my contacts. If I click the "To box" I get offered under address book a
> > balnk contacts called "Accounts" If I click the down arrow my contacts are
> > there and if I double click they are live. How can I make them the default.
> > I
> > have right clicked the properties tab on the contacts box as I read, and
> > then
> > the Outlook show this address book as an e-mail address book, but the check
> > box is greyed out. Any ideas how I can fix this please?
>
> With Outlook 2007, this is a fairly sure sign that you did not set up your
> mail profile properly and the Outlook Address Book service connection to your
> PST is damaged.  Start with a new profile and set it up properly.  See this:
> http://www.howto-outlook.com/howto/newprofile.htm
> --
> Brian Tillman [MVP-Outlook]
>
>