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Outlook 2002 Synchronizing Error 0x800CCCF7

Author
28 Jun 2009 1:52 PM
Jim
My brother had to reinstall Vista.  After he set up Outlook 2002 for his
Windows Live Hotmail account, he could send mail okay; however, he is unable
to receive mail, and gets this error message:  "Folder:Inbox Synchronizing
headers.' reported error (0x800CCCF7) : 'The server responded 'This
operation is not permitted for this type of client."  I thought that was an
error for using the wrong version of Outlook Connector, which isn't
available for Outlook 2002???  What is the easiest way to fix this issue?

Thanks,
Jim

Author
28 Jun 2009 2:50 PM
Roady [MVP]
The only supported method to connect to your Hotmail account in Outlook 2002
is via POP3.
See http://www.howto-outlook.com/howto/accountsettings.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

Show quoteHide quote
"Jim" <j***@hotmail.com> wrote in message
news:OPjt9e$9JHA.200@TK2MSFTNGP05.phx.gbl...
> My brother had to reinstall Vista.  After he set up Outlook 2002 for his
> Windows Live Hotmail account, he could send mail okay; however, he is
> unable to receive mail, and gets this error message:  "Folder:Inbox
> Synchronizing headers.' reported error (0x800CCCF7) : 'The server
> responded 'This operation is not permitted for this type of client."  I
> thought that was an error for using the wrong version of Outlook
> Connector, which isn't available for Outlook 2002???  What is the easiest
> way to fix this issue?
>
> Thanks,
> Jim
>
Author
28 Jun 2009 3:29 PM
Jim
Thanks Roady.  I had already provided him with the new POP3 settings for
Hotmal, and that didn't work.  I suspect he needed a file via Office
Updates.  In any case, we deleted Outlook 2002, downloaded and installed
Windows Live Mail Desktop, and set that up.  So far it's working flawlessly.

Jim

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"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in
message news:eAtzT$$9JHA.4168@TK2MSFTNGP05.phx.gbl...
> The only supported method to connect to your Hotmail account in Outlook
> 2002 is via POP3.
> See http://www.howto-outlook.com/howto/accountsettings.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Jim" <j***@hotmail.com> wrote in message
> news:OPjt9e$9JHA.200@TK2MSFTNGP05.phx.gbl...
>> My brother had to reinstall Vista.  After he set up Outlook 2002 for his
>> Windows Live Hotmail account, he could send mail okay; however, he is
>> unable to receive mail, and gets this error message:  "Folder:Inbox
>> Synchronizing headers.' reported error (0x800CCCF7) : 'The server
>> responded 'This operation is not permitted for this type of client."  I
>> thought that was an error for using the wrong version of Outlook
>> Connector, which isn't available for Outlook 2002???  What is the easiest
>> way to fix this issue?
>>
>> Thanks,
>> Jim
>>
Author
28 Jun 2009 7:36 PM
Diane Poremsky [MVP]
Outlook 2002 is buggy on vista - using live mail client is a better choice
unless you upgrade to outlook 2003 or 2007.

http://www.outlook-tips.net/howto/vista.htm

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Show quoteHide quote
"Jim" <j***@hotmail.com> wrote in message
news:OPjt9e$9JHA.200@TK2MSFTNGP05.phx.gbl...
> My brother had to reinstall Vista.  After he set up Outlook 2002 for his
> Windows Live Hotmail account, he could send mail okay; however, he is
> unable to receive mail, and gets this error message:  "Folder:Inbox
> Synchronizing headers.' reported error (0x800CCCF7) : 'The server
> responded 'This operation is not permitted for this type of client."  I
> thought that was an error for using the wrong version of Outlook
> Connector, which isn't available for Outlook 2002???  What is the easiest
> way to fix this issue?
>
> Thanks,
> Jim
>