Re: Rules and Alerts in MS Office 2007

23 Jun 2009 2:01 PM

Barbara

Hi F.H.
My rules and alerts have stopped working again. This time I noticed that
when I had turned on my "Out-of-Office Assistant" and I did not create any
rules in this area, that when I got back my rules were not working again.
Why do I need to set up rules in my "Out-of-Office Assistant" if they are
already in my main outlook setup? Why is the setup different between the two
sets of rules?

--
Thanks for your help
Barbara

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"Barbara" wrote:

> Good Morning F.H.
> I know have all my rules working again. I realized that I needed to create
> separate rules for distribution lists and have them connected to the folder
> that I wanted.
>
> Thank you and Brian for all your help with this issue.
> --
> Thanks for your help
> Barbara
>
>
> "F.H. Muffman" wrote:
>
> > > I am now having trouble with some rules that are sent to
> > > distribution lists where I am a part of that list. Do I want or need
> > > all of the following to get the rules to work
> > >
> > > "Where my name is in the To or Cc box" and from "from people or
> > > distribution list" and "sent to people or distribution list" and "move
> > > it to the _____ folder"
> >
> > "from "from people or distribution list"" is *very* dangerous because
> > it usually doesn't do what you think it is going to do.
> >
> > It will look at that DL and use the members of that DL to determine
> > if the rule should be applied to the message.
> >
> > So, if Joe, Mary and Tom are on that DL, and they send you a message,
> > that rule would try to run against it.
> >
> > If all you want is to have the rule affect messages sent to a distribution
> > list, that's all that should be on the rule.
> >
> > If you want the rule to affect messages that are sent to a distribution
> > list AND are from people on that distribution list, then you need to have
> > sent to and from that distribution list.
> >
> > If you want the rule to affect messages that are sent to a distribution list
> > AND are from people on that distribution list AND you are on the mail as well
> > on either the To or CC line, then all three need to be there.
> >
> >
> > > I have removed the "Where my name is in the To or Cc box" or do I need
> > > to leave that in? I have email rules set up with someone who is from
> > > the "from people" and I am in the "distribution list" but the email
> > > not moving to the specific folder.
> > >
> > > Do I need to add to all my rules "on this machine only"?
> >
> > Uh, only if you want it to only run on this machine or you add actions that
> > require Outlook to be running.
> >
> > --
> > f.h.
> > Microsoft Outlook MVP
> >
> >
> >

23 Jun 2009 6:28 PM

F.H. Muffman

> My rules and alerts have stopped working again. This time I noticed
> that when I had turned on my "Out-of-Office Assistant" and I did not create
> any rules in this area, that when I got back my rules were not working
> again.
> Why do I need to set up rules in my "Out-of-Office Assistant" if they
> are already in my main outlook setup? Why is the setup different between
> the two sets of rules?

The rules that you add to the Out of Office assistant are only run when OOF
is turned on. The only reason why turning on OOF would make rules not function
is if you had a catch-all type rule that basically said 'stop processing
more rules'.

If your rules aren't working right now, then you need to start with the basics.

Do they run individually if you do a run rules now.
Have you rebooted the system.
Have you created any new rules lately.
Try unchecking all but one that you can test and see if it works alone.

--
f.h.
Microsoft Outlook MVP