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Can't open Outlook 2007

Author
22 Jun 2009 8:39 PM
safetymom
I get the error  cannot start Microsoft Office Outlook.  Cannot open the
Outlook window.  Invalid XML, the view cannot be loaded.

I had a problem opening Outlook the other day.  I created a new profile and
it worked until I rebooted my computer.

Any suggestions?  Thanks.

I tried looking at the error log but the only ones I see is if I
accept/reject safe mode.

Author
22 Jun 2009 9:31 PM
K. Orland
By the error log do you mean the application event viewer?

What version of Outlook are you using and what type of mail account do you
have?

Have you tried opening Outlook in safe mode? Start > Run > outlook.exe /safe



Show quoteHide quote
"safetymom" <safetymom***@prodigy.net> wrote in message
news:e$HZ3l38JHA.4560@TK2MSFTNGP03.phx.gbl...
> I get the error  cannot start Microsoft Office Outlook.  Cannot open the
> Outlook window.  Invalid XML, the view cannot be loaded.
>
> I had a problem opening Outlook the other day.  I created a new profile
and
> it worked until I rebooted my computer.
>
> Any suggestions?  Thanks.
>
> I tried looking at the error log but the only ones I see is if I
> accept/reject safe mode.
>
Author
22 Jun 2009 10:16 PM
Diane Poremsky [MVP]
try restarting outlook with the /resetnavpane switch

See http://www.outlook-tips.net/beginner/switches.htm if you need help using
switches.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

Show quoteHide quote
"safetymom" <safetymom***@prodigy.net> wrote in message
news:e$HZ3l38JHA.4560@TK2MSFTNGP03.phx.gbl...
> I get the error  cannot start Microsoft Office Outlook.  Cannot open the
> Outlook window.  Invalid XML, the view cannot be loaded.
>
> I had a problem opening Outlook the other day.  I created a new profile
> and it worked until I rebooted my computer.
>
> Any suggestions?  Thanks.
>
> I tried looking at the error log but the only ones I see is if I
> accept/reject safe mode.
Author
22 Jun 2009 10:23 PM
safetymom
Thank you.  That worked.  Why does that fix it?


Show quoteHide quote
"Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
news:ujB6Kc48JHA.3544@TK2MSFTNGP04.phx.gbl...
> try restarting outlook with the /resetnavpane switch
>
> See http://www.outlook-tips.net/beginner/switches.htm if you need help
> using switches.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> "safetymom" <safetymom***@prodigy.net> wrote in message
> news:e$HZ3l38JHA.4560@TK2MSFTNGP03.phx.gbl...
>> I get the error  cannot start Microsoft Office Outlook.  Cannot open the
>> Outlook window.  Invalid XML, the view cannot be loaded.
>>
>> I had a problem opening Outlook the other day.  I created a new profile
>> and it worked until I rebooted my computer.
>>
>> Any suggestions?  Thanks.
>>
>> I tried looking at the error log but the only ones I see is if I
>> accept/reject safe mode.
>
Author
22 Jun 2009 11:14 PM
Diane Poremsky [MVP]
The error mentions an XML file is corrupt - the only XML file outlook reads
at start up is the Navigation pane, which that switch replaces with a new
one.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

Show quoteHide quote
"safetymom" <safetymom***@prodigy.net> wrote in message
news:uvJ1cg48JHA.1336@TK2MSFTNGP05.phx.gbl...
> Thank you.  That worked.  Why does that fix it?
>
>
> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
> news:ujB6Kc48JHA.3544@TK2MSFTNGP04.phx.gbl...
>> try restarting outlook with the /resetnavpane switch
>>
>> See http://www.outlook-tips.net/beginner/switches.htm if you need help
>> using switches.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>
>> "safetymom" <safetymom***@prodigy.net> wrote in message
>> news:e$HZ3l38JHA.4560@TK2MSFTNGP03.phx.gbl...
>>> I get the error  cannot start Microsoft Office Outlook.  Cannot open the
>>> Outlook window.  Invalid XML, the view cannot be loaded.
>>>
>>> I had a problem opening Outlook the other day.  I created a new profile
>>> and it worked until I rebooted my computer.
>>>
>>> Any suggestions?  Thanks.
>>>
>>> I tried looking at the error log but the only ones I see is if I
>>> accept/reject safe mode.
>>
>
Author
24 Jun 2009 6:50 PM
MacGolfer
Thanx
I've been looking for days with no joy, this worked straight away with no
problems.

Show quoteHide quote
"Diane Poremsky [MVP]" wrote:

> try restarting outlook with the /resetnavpane switch
>
> See http://www.outlook-tips.net/beginner/switches.htm if you need help using
> switches.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> "safetymom" <safetymom***@prodigy.net> wrote in message
> news:e$HZ3l38JHA.4560@TK2MSFTNGP03.phx.gbl...
> > I get the error  cannot start Microsoft Office Outlook.  Cannot open the
> > Outlook window.  Invalid XML, the view cannot be loaded.
> >
> > I had a problem opening Outlook the other day.  I created a new profile
> > and it worked until I rebooted my computer.
> >
> > Any suggestions?  Thanks.
> >
> > I tried looking at the error log but the only ones I see is if I
> > accept/reject safe mode.
>
>
Author
23 Jun 2009 11:33 AM
Brian Tillman [MVP - Outlook]
"safetymom" <safetymom***@prodigy.net> wrote in message
news:e$HZ3l38JHA.4560@TK2MSFTNGP03.phx.gbl...

>I get the error  cannot start Microsoft Office Outlook.  Cannot open the
>Outlook window.  Invalid XML, the view cannot be loaded.

Try starting Outlook once with the /resetnavpane command switch.
--
Brian Tillman [MVP-Outlook]