"Ronald Green" <aqo***@dsl.pipex.com> wrote in message
news:505AF253-23E4-42AD-8469-0F8EF3B15EE4@microsoft.com...
> Hi there
>
> Help please!
>
> After installing the 8 Microsoft Office released upodates on 01/05/2009 my
> Outlook 2007 stopped working with the message "Microsoft Office Outlook
> has stopped working"
>
> I have tried a detect and repair but I cannot access Outlook at all. I am
> using Microsoft Vista Home Premium.
>
> I also attempted a system restore which was succesful but Outlook still
> returned the same message
>
> Any help or advice would be gratefully received.
>
> Thanks in anticipation
>
> Ron

"Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
news:OWSshgazJHA.4412@TK2MSFTNGP06.phx.gbl...
> If you installed outlook as part of a suite, office diagnostics from any
> other the other apps should take care of outlook too.  Once you do that,
> if outlook fails to run, does it work in safe mode? Do you have antivirus
> software scanning incoming email?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
> news:505AF253-23E4-42AD-8469-0F8EF3B15EE4@microsoft.com...
>> Hi there
>>
>> Help please!
>>
>> After installing the 8 Microsoft Office released upodates on 01/05/2009
>> my Outlook 2007 stopped working with the message "Microsoft Office
>> Outlook has stopped working"
>>
>> I have tried a detect and repair but I cannot access Outlook at all. I am
>> using Microsoft Vista Home Premium.
>>
>> I also attempted a system restore which was succesful but Outlook still
>> returned the same message
>>
>> Any help or advice would be gratefully received.
>>
>> Thanks in anticipation
>>
>> Ron
>

"Ronald Green" <aqo***@dsl.pipex.com> wrote in message
news:urq8IpazJHA.480@TK2MSFTNGP06.phx.gbl...
> Hi there
>
> Thankyou for the prompt reply.
>
> I ran the Office Diagnostics Suite and all tests passed. Outlook would
> still not start.
>
> Outlook will not start either in Safe Mode.
>
> Ron
>
> Yes I have antivirus (Avira) software scanning incoming e-mail
> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
> news:OWSshgazJHA.4412@TK2MSFTNGP06.phx.gbl...
>> If you installed outlook as part of a suite, office diagnostics from any
>> other the other apps should take care of outlook too.  Once you do that,
>> if outlook fails to run, does it work in safe mode? Do you have antivirus
>> software scanning incoming email?
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>> your newsreader to msnews.microsoft.com.
>>
>>
>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>> news:505AF253-23E4-42AD-8469-0F8EF3B15EE4@microsoft.com...
>>> Hi there
>>>
>>> Help please!
>>>
>>> After installing the 8 Microsoft Office released upodates on 01/05/2009
>>> my Outlook 2007 stopped working with the message "Microsoft Office
>>> Outlook has stopped working"
>>>
>>> I have tried a detect and repair but I cannot access Outlook at all. I
>>> am using Microsoft Vista Home Premium.
>>>
>>> I also attempted a system restore which was succesful but Outlook still
>>> returned the same message
>>>
>>> Any help or advice would be gratefully received.
>>>
>>> Thanks in anticipation
>>>
>>> Ron
>>
>

"DL" <notva***@spoofaddress.co.uk> wrote in message
news:OJOOY0azJHA.4800@TK2MSFTNGP06.phx.gbl...
> Thats Outlook Safe Mode, not win safe mode - just in case
>
> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
> news:urq8IpazJHA.480@TK2MSFTNGP06.phx.gbl...
>> Hi there
>>
>> Thankyou for the prompt reply.
>>
>> I ran the Office Diagnostics Suite and all tests passed. Outlook would
>> still not start.
>>
>> Outlook will not start either in Safe Mode.
>>
>> Ron
>>
>> Yes I have antivirus (Avira) software scanning incoming e-mail
>> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
>> news:OWSshgazJHA.4412@TK2MSFTNGP06.phx.gbl...
>>> If you installed outlook as part of a suite, office diagnostics from any
>>> other the other apps should take care of outlook too.  Once you do that,
>>> if outlook fails to run, does it work in safe mode? Do you have
>>> antivirus software scanning incoming email?
>>>
>>> --
>>> Diane Poremsky [MVP - Outlook]
>>> Outlook Tips: http://www.outlook-tips.net/
>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>>
>>> Outlook Tips by email:
>>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>>
>>> EMO - a weekly newsletter about Outlook and Exchange:
>>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>>
>>> You can access this newsgroup by visiting
>>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>>> your newsreader to msnews.microsoft.com.
>>>
>>>
>>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>>> news:505AF253-23E4-42AD-8469-0F8EF3B15EE4@microsoft.com...
>>>> Hi there
>>>>
>>>> Help please!
>>>>
>>>> After installing the 8 Microsoft Office released upodates on 01/05/2009
>>>> my Outlook 2007 stopped working with the message "Microsoft Office
>>>> Outlook has stopped working"
>>>>
>>>> I have tried a detect and repair but I cannot access Outlook at all. I
>>>> am using Microsoft Vista Home Premium.
>>>>
>>>> I also attempted a system restore which was succesful but Outlook still
>>>> returned the same message
>>>>
>>>> Any help or advice would be gratefully received.
>>>>
>>>> Thanks in anticipation
>>>>
>>>> Ron
>>>
>>
>
>

"Ronald Green" <aqo***@dsl.pipex.com> wrote in message
news:OOexo2azJHA.1416@TK2MSFTNGP04.phx.gbl...
> Yes it was Outlook Safe Mode
>
> Thanks and any other ideas?
>
> Ron
>
> "DL" <notva***@spoofaddress.co.uk> wrote in message
> news:OJOOY0azJHA.4800@TK2MSFTNGP06.phx.gbl...
>> Thats Outlook Safe Mode, not win safe mode - just in case
>>
>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>> news:urq8IpazJHA.480@TK2MSFTNGP06.phx.gbl...
>>> Hi there
>>>
>>> Thankyou for the prompt reply.
>>>
>>> I ran the Office Diagnostics Suite and all tests passed. Outlook would
>>> still not start.
>>>
>>> Outlook will not start either in Safe Mode.
>>>
>>> Ron
>>>
>>> Yes I have antivirus (Avira) software scanning incoming e-mail
>>> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
>>> news:OWSshgazJHA.4412@TK2MSFTNGP06.phx.gbl...
>>>> If you installed outlook as part of a suite, office diagnostics from
>>>> any other the other apps should take care of outlook too.  Once you do
>>>> that, if outlook fails to run, does it work in safe mode? Do you have
>>>> antivirus software scanning incoming email?
>>>>
>>>> --
>>>> Diane Poremsky [MVP - Outlook]
>>>> Outlook Tips: http://www.outlook-tips.net/
>>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>>>
>>>> Outlook Tips by email:
>>>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>>>
>>>> EMO - a weekly newsletter about Outlook and Exchange:
>>>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>>>
>>>> You can access this newsgroup by visiting
>>>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>>>> your newsreader to msnews.microsoft.com.
>>>>
>>>>
>>>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>>>> news:505AF253-23E4-42AD-8469-0F8EF3B15EE4@microsoft.com...
>>>>> Hi there
>>>>>
>>>>> Help please!
>>>>>
>>>>> After installing the 8 Microsoft Office released upodates on
>>>>> 01/05/2009 my Outlook 2007 stopped working with the message "Microsoft
>>>>> Office Outlook has stopped working"
>>>>>
>>>>> I have tried a detect and repair but I cannot access Outlook at all. I
>>>>> am using Microsoft Vista Home Premium.
>>>>>
>>>>> I also attempted a system restore which was succesful but Outlook
>>>>> still returned the same message
>>>>>
>>>>> Any help or advice would be gratefully received.
>>>>>
>>>>> Thanks in anticipation
>>>>>
>>>>> Ron
>>>>
>>>
>>
>>
>

"Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
news:%23$i8w7azJHA.6004@TK2MSFTNGP02.phx.gbl...
> do you get any error messages? Look in the event viewer for problems.
>
> I'd try a new profile.  A no mail profile should be enough to see if you
> can get outlook up and running. (Make a new profile called No Mail and
> cancel the wizard when it wants to add a mail acct.)  This will tell us if
> its corrupt support files. If it works in no mail, find and rename the
> files in both Outlook folders under your user profile
> (http://www.outlook-tips.net/beginner/filepath.htm if you need help
> finding them) and try your own profile again.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
> news:OOexo2azJHA.1416@TK2MSFTNGP04.phx.gbl...
>> Yes it was Outlook Safe Mode
>>
>> Thanks and any other ideas?
>>
>> Ron
>>
>> "DL" <notva***@spoofaddress.co.uk> wrote in message
>> news:OJOOY0azJHA.4800@TK2MSFTNGP06.phx.gbl...
>>> Thats Outlook Safe Mode, not win safe mode - just in case
>>>
>>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>>> news:urq8IpazJHA.480@TK2MSFTNGP06.phx.gbl...
>>>> Hi there
>>>>
>>>> Thankyou for the prompt reply.
>>>>
>>>> I ran the Office Diagnostics Suite and all tests passed. Outlook would
>>>> still not start.
>>>>
>>>> Outlook will not start either in Safe Mode.
>>>>
>>>> Ron
>>>>
>>>> Yes I have antivirus (Avira) software scanning incoming e-mail
>>>> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
>>>> news:OWSshgazJHA.4412@TK2MSFTNGP06.phx.gbl...
>>>>> If you installed outlook as part of a suite, office diagnostics from
>>>>> any other the other apps should take care of outlook too.  Once you do
>>>>> that, if outlook fails to run, does it work in safe mode? Do you have
>>>>> antivirus software scanning incoming email?
>>>>>
>>>>> --
>>>>> Diane Poremsky [MVP - Outlook]
>>>>> Outlook Tips: http://www.outlook-tips.net/
>>>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>>>>
>>>>> Outlook Tips by email:
>>>>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>>>>
>>>>> EMO - a weekly newsletter about Outlook and Exchange:
>>>>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>>>>
>>>>> You can access this newsgroup by visiting
>>>>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>>>>> your newsreader to msnews.microsoft.com.
>>>>>
>>>>>
>>>>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>>>>> news:505AF253-23E4-42AD-8469-0F8EF3B15EE4@microsoft.com...
>>>>>> Hi there
>>>>>>
>>>>>> Help please!
>>>>>>
>>>>>> After installing the 8 Microsoft Office released upodates on
>>>>>> 01/05/2009 my Outlook 2007 stopped working with the message
>>>>>> "Microsoft Office Outlook has stopped working"
>>>>>>
>>>>>> I have tried a detect and repair but I cannot access Outlook at all.
>>>>>> I am using Microsoft Vista Home Premium.
>>>>>>
>>>>>> I also attempted a system restore which was succesful but Outlook
>>>>>> still returned the same message
>>>>>>
>>>>>> Any help or advice would be gratefully received.
>>>>>>
>>>>>> Thanks in anticipation
>>>>>>
>>>>>> Ron
>>>>>
>>>>
>>>
>>>
>>

"Ronald Green" <aqo***@dsl.pipex.com> wrote in message
news:O4QTLAbzJHA.140@TK2MSFTNGP03.phx.gbl...
> Hi there
>
> I will try a new profile when I find out how to create one
>
> Below is the error I get from the Event Viewer
>
> Log Name:      Application
> Source:        Application Error
> Date:          05/05/2009 18:49:59
> Event ID:      1000
> Task Category: (100)
> Level:         Error
> Keywords:      Classic
> User:          N/A
> Computer:      Ron-PC
> Description:
> Faulting application OUTLOOK.EXE, version 12.0.6423.1000, time stamp
> 0x49b08185, faulting module mspst32.dll, version 12.0.6014.5000, time
> stamp 0x4603165b, exception code 0xc0000005, fault offset 0x0000496b,
> process id 0x1060, application start time 0x01c9cda9e5f09cea.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>  <System>
>    <Provider Name="Application Error" />
>    <EventID Qualifiers="0">1000</EventID>
>    <Level>2</Level>
>    <Task>100</Task>
>    <Keywords>0x80000000000000</Keywords>
>    <TimeCreated SystemTime="2009-05-05T17:49:59.000Z" />
>    <EventRecordID>101897</EventRecordID>
>    <Channel>Application</Channel>
>    <Computer>Ron-PC</Computer>
>    <Security />
>  </System>
>  <EventData>
>    <Data>OUTLOOK.EXE</Data>
>    <Data>12.0.6423.1000</Data>
>    <Data>49b08185</Data>
>    <Data>mspst32.dll</Data>
>    <Data>12.0.6014.5000</Data>
>    <Data>4603165b</Data>
>    <Data>c0000005</Data>
>    <Data>0000496b</Data>
>    <Data>1060</Data>
>    <Data>01c9cda9e5f09cea</Data>
>  </EventData>
> </Event>
>
> Thanks again
>
> Ron
>
>
> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
> news:%23$i8w7azJHA.6004@TK2MSFTNGP02.phx.gbl...
>> do you get any error messages? Look in the event viewer for problems.
>>
>> I'd try a new profile.  A no mail profile should be enough to see if you
>> can get outlook up and running. (Make a new profile called No Mail and
>> cancel the wizard when it wants to add a mail acct.)  This will tell us
>> if its corrupt support files. If it works in no mail, find and rename the
>> files in both Outlook folders under your user profile
>> (http://www.outlook-tips.net/beginner/filepath.htm if you need help
>> finding them) and try your own profile again.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>> your newsreader to msnews.microsoft.com.
>>
>>
>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>> news:OOexo2azJHA.1416@TK2MSFTNGP04.phx.gbl...
>>> Yes it was Outlook Safe Mode
>>>
>>> Thanks and any other ideas?
>>>
>>> Ron
>>>
>>> "DL" <notva***@spoofaddress.co.uk> wrote in message
>>> news:OJOOY0azJHA.4800@TK2MSFTNGP06.phx.gbl...
>>>> Thats Outlook Safe Mode, not win safe mode - just in case
>>>>
>>>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>>>> news:urq8IpazJHA.480@TK2MSFTNGP06.phx.gbl...
>>>>> Hi there
>>>>>
>>>>> Thankyou for the prompt reply.
>>>>>
>>>>> I ran the Office Diagnostics Suite and all tests passed. Outlook would
>>>>> still not start.
>>>>>
>>>>> Outlook will not start either in Safe Mode.
>>>>>
>>>>> Ron
>>>>>
>>>>> Yes I have antivirus (Avira) software scanning incoming e-mail
>>>>> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
>>>>> news:OWSshgazJHA.4412@TK2MSFTNGP06.phx.gbl...
>>>>>> If you installed outlook as part of a suite, office diagnostics from
>>>>>> any other the other apps should take care of outlook too.  Once you
>>>>>> do that, if outlook fails to run, does it work in safe mode? Do you
>>>>>> have antivirus software scanning incoming email?
>>>>>>
>>>>>> --
>>>>>> Diane Poremsky [MVP - Outlook]
>>>>>> Outlook Tips: http://www.outlook-tips.net/
>>>>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>>>>>
>>>>>> Outlook Tips by email:
>>>>>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>>>>>
>>>>>> EMO - a weekly newsletter about Outlook and Exchange:
>>>>>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>>>>>
>>>>>> You can access this newsgroup by visiting
>>>>>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>>>>>> your newsreader to msnews.microsoft.com.
>>>>>>
>>>>>>
>>>>>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>>>>>> news:505AF253-23E4-42AD-8469-0F8EF3B15EE4@microsoft.com...
>>>>>>> Hi there
>>>>>>>
>>>>>>> Help please!
>>>>>>>
>>>>>>> After installing the 8 Microsoft Office released upodates on
>>>>>>> 01/05/2009 my Outlook 2007 stopped working with the message
>>>>>>> "Microsoft Office Outlook has stopped working"
>>>>>>>
>>>>>>> I have tried a detect and repair but I cannot access Outlook at all.
>>>>>>> I am using Microsoft Vista Home Premium.
>>>>>>>
>>>>>>> I also attempted a system restore which was succesful but Outlook
>>>>>>> still returned the same message
>>>>>>>
>>>>>>> Any help or advice would be gratefully received.
>>>>>>>
>>>>>>> Thanks in anticipation
>>>>>>>
>>>>>>> Ron
>>>>>>
>>>>>
>>>>
>>>>
>>>
>

"Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
news:OatXcMbzJHA.1432@TK2MSFTNGP02.phx.gbl...
> Go to Control panel, Mail, Profiles, Add to make a new profile.
> This shows how to create a new no mail profile:
> http://www.outlook-tips.net/beginner/nomail.htm
>
> mspst32.dll is used by pst and address book service.
>
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
> news:O4QTLAbzJHA.140@TK2MSFTNGP03.phx.gbl...
>> Hi there
>>
>> I will try a new profile when I find out how to create one
>>
>> Below is the error I get from the Event Viewer
>>
>> Log Name:      Application
>> Source:        Application Error
>> Date:          05/05/2009 18:49:59
>> Event ID:      1000
>> Task Category: (100)
>> Level:         Error
>> Keywords:      Classic
>> User:          N/A
>> Computer:      Ron-PC
>> Description:
>> Faulting application OUTLOOK.EXE, version 12.0.6423.1000, time stamp
>> 0x49b08185, faulting module mspst32.dll, version 12.0.6014.5000, time
>> stamp 0x4603165b, exception code 0xc0000005, fault offset 0x0000496b,
>> process id 0x1060, application start time 0x01c9cda9e5f09cea.
>> Event Xml:
>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>  <System>
>>    <Provider Name="Application Error" />
>>    <EventID Qualifiers="0">1000</EventID>
>>    <Level>2</Level>
>>    <Task>100</Task>
>>    <Keywords>0x80000000000000</Keywords>
>>    <TimeCreated SystemTime="2009-05-05T17:49:59.000Z" />
>>    <EventRecordID>101897</EventRecordID>
>>    <Channel>Application</Channel>
>>    <Computer>Ron-PC</Computer>
>>    <Security />
>>  </System>
>>  <EventData>
>>    <Data>OUTLOOK.EXE</Data>
>>    <Data>12.0.6423.1000</Data>
>>    <Data>49b08185</Data>
>>    <Data>mspst32.dll</Data>
>>    <Data>12.0.6014.5000</Data>
>>    <Data>4603165b</Data>
>>    <Data>c0000005</Data>
>>    <Data>0000496b</Data>
>>    <Data>1060</Data>
>>    <Data>01c9cda9e5f09cea</Data>
>>  </EventData>
>> </Event>
>>
>> Thanks again
>>
>> Ron
>>
>>
>> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
>> news:%23$i8w7azJHA.6004@TK2MSFTNGP02.phx.gbl...
>>> do you get any error messages? Look in the event viewer for problems.
>>>
>>> I'd try a new profile.  A no mail profile should be enough to see if you
>>> can get outlook up and running. (Make a new profile called No Mail and
>>> cancel the wizard when it wants to add a mail acct.)  This will tell us
>>> if its corrupt support files. If it works in no mail, find and rename
>>> the files in both Outlook folders under your user profile
>>> (http://www.outlook-tips.net/beginner/filepath.htm if you need help
>>> finding them) and try your own profile again.
>>>
>>> --
>>> Diane Poremsky [MVP - Outlook]
>>> Outlook Tips: http://www.outlook-tips.net/
>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>>
>>> Outlook Tips by email:
>>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>>
>>> EMO - a weekly newsletter about Outlook and Exchange:
>>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>>
>>> You can access this newsgroup by visiting
>>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>>> your newsreader to msnews.microsoft.com.
>>>
>>>
>>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>>> news:OOexo2azJHA.1416@TK2MSFTNGP04.phx.gbl...
>>>> Yes it was Outlook Safe Mode
>>>>
>>>> Thanks and any other ideas?
>>>>
>>>> Ron
>>>>
>>>> "DL" <notva***@spoofaddress.co.uk> wrote in message
>>>> news:OJOOY0azJHA.4800@TK2MSFTNGP06.phx.gbl...
>>>>> Thats Outlook Safe Mode, not win safe mode - just in case
>>>>>
>>>>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>>>>> news:urq8IpazJHA.480@TK2MSFTNGP06.phx.gbl...
>>>>>> Hi there
>>>>>>
>>>>>> Thankyou for the prompt reply.
>>>>>>
>>>>>> I ran the Office Diagnostics Suite and all tests passed. Outlook
>>>>>> would still not start.
>>>>>>
>>>>>> Outlook will not start either in Safe Mode.
>>>>>>
>>>>>> Ron
>>>>>>
>>>>>> Yes I have antivirus (Avira) software scanning incoming e-mail
>>>>>> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
>>>>>> news:OWSshgazJHA.4412@TK2MSFTNGP06.phx.gbl...
>>>>>>> If you installed outlook as part of a suite, office diagnostics from
>>>>>>> any other the other apps should take care of outlook too.  Once you
>>>>>>> do that, if outlook fails to run, does it work in safe mode? Do you
>>>>>>> have antivirus software scanning incoming email?
>>>>>>>
>>>>>>> --
>>>>>>> Diane Poremsky [MVP - Outlook]
>>>>>>> Outlook Tips: http://www.outlook-tips.net/
>>>>>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>>>>>>
>>>>>>> Outlook Tips by email:
>>>>>>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>>>>>>
>>>>>>> EMO - a weekly newsletter about Outlook and Exchange:
>>>>>>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>>>>>>
>>>>>>> You can access this newsgroup by visiting
>>>>>>> http://www.microsoft.com/office/community/en-us/default.mspx or
>>>>>>> point your newsreader to msnews.microsoft.com.
>>>>>>>
>>>>>>>
>>>>>>> "Ronald Green" <aqo***@dsl.pipex.com> wrote in message
>>>>>>> news:505AF253-23E4-42AD-8469-0F8EF3B15EE4@microsoft.com...
>>>>>>>> Hi there
>>>>>>>>
>>>>>>>> Help please!
>>>>>>>>
>>>>>>>> After installing the 8 Microsoft Office released upodates on
>>>>>>>> 01/05/2009 my Outlook 2007 stopped working with the message
>>>>>>>> "Microsoft Office Outlook has stopped working"
>>>>>>>>
>>>>>>>> I have tried a detect and repair but I cannot access Outlook at
>>>>>>>> all. I am using Microsoft Vista Home Premium.
>>>>>>>>
>>>>>>>> I also attempted a system restore which was succesful but Outlook
>>>>>>>> still returned the same message
>>>>>>>>
>>>>>>>> Any help or advice would be gratefully received.
>>>>>>>>
>>>>>>>> Thanks in anticipation
>>>>>>>>
>>>>>>>> Ron
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>