Home All Groups Group Topic Archive Search About

temporary turnarount to repair desktop alert for Outlook 2007

Author
14 Jun 2009 4:33 PM
Manlio
I found a turnaround to temporarily solve the problem of desktop alert
not working after SP2 in Outlook 2007.
The solution reset the Desktop Alerts, but, after some time, the
failure happens again.
To get the reset:
1)go to tools/options/preferences/email options/advanced email options
and unclick the box "Display a New Mail Desktop Alert"

2)Then close Outlook. If the Outlook icon in the notification area
takes too long time to disappear, run again Outlook and then close it
for the second time. Generally now the above icon disappears in few
seconds, showing that Outlook has been really turned off.

3)Then run again Outlook and go to the above setting of Desktop Alerts
and click the box "Display a New Mail Desktop Alert". Check if the
preview works... In case repeat the procedure.

Author
14 Jun 2009 7:18 PM
Diane Poremsky [MVP]
Are you syncing with a mobile device from apple?  The notifier add-in from
Apple is known to cause problems with the desktop alert.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Show quoteHide quote
"Manlio" <noem***@news.org> wrote in message
news:319a3599nvet35apsvrard0j952jkcgl72@4ax.com...
> I found a turnaround to temporarily solve the problem of desktop alert
> not working after SP2 in Outlook 2007.
> The solution reset the Desktop Alerts, but, after some time, the
> failure happens again.
> To get the reset:
> 1)go to tools/options/preferences/email options/advanced email options
> and unclick the box "Display a New Mail Desktop Alert"
>
> 2)Then close Outlook. If the Outlook icon in the notification area
> takes too long time to disappear, run again Outlook and then close it
> for the second time. Generally now the above icon disappears in few
> seconds, showing that Outlook has been really turned off.
>
> 3)Then run again Outlook and go to the above setting of Desktop Alerts
> and click the box "Display a New Mail Desktop Alert". Check if the
> preview works... In case repeat the procedure.
>
Author
15 Jun 2009 9:13 AM
Manlio
Followup  to  msg on Sun, 14 Jun 2009 15:18:30 -0400, "Diane Poremsky
[MVP]" <outlook***@msn.com> :
(Original msg on bottom)

Hi Diane, not at all .. I don't use any Apple device.. I just work
with Outlook 2007 to handle emails and RSS.
I tested the turnaround many times, upto now, it works. The Desktop
Alerts (so as the preview in the settings) works regularly for a while
.... Then back they disappear.
Of course now I am on the watch to understand what makes them fail
again.
I will report in case ...
Ciao
Manlio


Show quoteHide quote
>Are you syncing with a mobile device from apple?  The notifier add-in from
>Apple is known to cause problems with the desktop alert.
Author
16 Jun 2009 7:05 AM
Manlio
Followup  to  msg on Mon, 15 Jun 2009 09:13:24 GMT, Manlio
<noem***@news.org> :
(Original msg on bottom)
Hi Diane
just a new info:
the Desktop Alert working correctly yesterday at the PC shut down.
This morning, at the startup, disappeared again. Then the said "reset"
procedure to have them back.
I think the cause is due to the default setup sequence(for my PC),
where some software interfere with the desktop alert calls. Resetting
the Desktop Alert we override that sequence. Of course now I have to
find ... which software !!
Cheers
Manlio


Show quoteHide quote
>Followup  to  msg on Sun, 14 Jun 2009 15:18:30 -0400, "Diane Poremsky
>[MVP]" <outlook***@msn.com> :
> (Original msg on bottom)
>
>Hi Diane, not at all .. I don't use any Apple device.. I just work
>with Outlook 2007 to handle emails and RSS.
>I tested the turnaround many times, upto now, it works. The Desktop
>Alerts (so as the preview in the settings) works regularly for a while
>... Then back they disappear.
>Of course now I am on the watch to understand what makes them fail
>again.
>I will report in case ...
>Ciao
>Manlio
>
>
>>Are you syncing with a mobile device from apple?  The notifier add-in from
>>Apple is known to cause problems with the desktop alert.
Author
16 Jun 2009 11:25 AM
Diane Poremsky [MVP]
Start with addins in tools, trust center.  Antivirus software is also
suspect, but I doubt that is the problem.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Show quoteHide quote
"Manlio" <noem***@news.org> wrote in message
news:3tge359lm7ne8llptflvg2mcvdbed0futt@4ax.com...
> Followup  to  msg on Mon, 15 Jun 2009 09:13:24 GMT, Manlio
> <noem***@news.org> :
> (Original msg on bottom)
> Hi Diane
> just a new info:
> the Desktop Alert working correctly yesterday at the PC shut down.
> This morning, at the startup, disappeared again. Then the said "reset"
> procedure to have them back.
> I think the cause is due to the default setup sequence(for my PC),
> where some software interfere with the desktop alert calls. Resetting
> the Desktop Alert we override that sequence. Of course now I have to
> find ... which software !!
> Cheers
> Manlio
>
>
>>Followup  to  msg on Sun, 14 Jun 2009 15:18:30 -0400, "Diane Poremsky
>>[MVP]" <outlook***@msn.com> :
>> (Original msg on bottom)
>>
>>Hi Diane, not at all .. I don't use any Apple device.. I just work
>>with Outlook 2007 to handle emails and RSS.
>>I tested the turnaround many times, upto now, it works. The Desktop
>>Alerts (so as the preview in the settings) works regularly for a while
>>... Then back they disappear.
>>Of course now I am on the watch to understand what makes them fail
>>again.
>>I will report in case ...
>>Ciao
>>Manlio
>>
>>
>>>Are you syncing with a mobile device from apple?  The notifier add-in
>>>from
>>>Apple is known to cause problems with the desktop alert.
>
Author
17 Jun 2009 10:03 AM
Manlio
Followup  to  msg on Tue, 16 Jun 2009 07:25:44 -0400, "Diane Poremsky
[MVP]" <outlook***@msn.com> :
(Original msg on bottom)
I had only two Mapilab add-ins and MS-Backap Utility.
Unistalled the Mapilab : no result !
I hope MS add-in is OK :-))
Manlio


Show quoteHide quote
>Start with addins in tools, trust center.  Antivirus software is also
>suspect, but I doubt that is the problem.
Author
17 Jun 2009 12:34 PM
Diane Poremsky [MVP]
The backup add-in shouldn't cause this problem - but its worth disabling to
check.  It wouldn't be the first MS written addin that causes problems. :)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Show quoteHide quote
"Manlio" <noem***@news.org> wrote in message
news:8ufh355n89fhhbsq3j1ca4as7d7o6rcjrv@4ax.com...
> Followup  to  msg on Tue, 16 Jun 2009 07:25:44 -0400, "Diane Poremsky
> [MVP]" <outlook***@msn.com> :
> (Original msg on bottom)
> I had only two Mapilab add-ins and MS-Backap Utility.
> Unistalled the Mapilab : no result !
> I hope MS add-in is OK :-))
> Manlio
>
>
>>Start with addins in tools, trust center.  Antivirus software is also
>>suspect, but I doubt that is the problem.
>