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Author
12 Jun 2009 4:41 PM
Thomas R Grassi Jr
All of a sudden my outlook client keeps asking for username and password

I know this is an age old problem but does any one have a idea on how to fix
it.

I have outlook 2002  thru outlook 2007 it happens all all versions of the
client from time to time

My ISP email system went down for several hours one day and ever since then
it has happened


Thanks

Tom

Author
13 Jun 2009 12:08 AM
JohnB
Normally that means the username/password that is stored locally does not
match the username/password on the ISP's server.
Have you verified that they match?
If your IPS offers webmail, you can test your username/password that way,
without needing the ISP to check it for you.




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"Thomas R Grassi Jr" <thomasgra***@hotmail.com> wrote in message
news:%23Vzymy36JHA.4116@TK2MSFTNGP04.phx.gbl...
> All of a sudden my outlook client keeps asking for username and password
>
> I know this is an age old problem but does any one have a idea on how to
> fix it.
>
> I have outlook 2002  thru outlook 2007 it happens all all versions of the
> client from time to time
>
> My ISP email system went down for several hours one day and ever since
> then it has happened
>
>
> Thanks
>
> Tom
>
Author
16 Jun 2009 5:45 PM
Thomas R Grassi Jr
JohnB

Thanks for the info

Problem is that the passwords are the same and have been the same for ever.

The ISP had a major outage a few weeks ago and ever since then it has been
happening.

Maybe I should change the password on all my email accounts?

Any thoughts

Thanks

Tom
Show quoteHide quote
"JohnB" <jbri***@yahoo.com> wrote in message
news:Oebxhs76JHA.4116@TK2MSFTNGP04.phx.gbl...
> Normally that means the username/password that is stored locally does not
> match the username/password on the ISP's server.
> Have you verified that they match?
> If your IPS offers webmail, you can test your username/password that way,
> without needing the ISP to check it for you.
>
>
>
>
> "Thomas R Grassi Jr" <thomasgra***@hotmail.com> wrote in message
> news:%23Vzymy36JHA.4116@TK2MSFTNGP04.phx.gbl...
>> All of a sudden my outlook client keeps asking for username and password
>>
>> I know this is an age old problem but does any one have a idea on how to
>> fix it.
>>
>> I have outlook 2002  thru outlook 2007 it happens all all versions of the
>> client from time to time
>>
>> My ISP email system went down for several hours one day and ever since
>> then it has happened
>>
>>
>> Thanks
>>
>> Tom
>>
>
>
>
Author
16 Jun 2009 6:14 PM
JohnB
If you can't test existing username/password with webmail, yes, I would
change the passwords.

It's always good to first eliminate the basics first, which is what that
would do.

At the same time, verify all your other account settings in Outlook with
what the ISP says they should be; just in case they changed anything.
If the POP3 or SMTP email server names changed, you'd get that message.  And
any other *server* settings that they changed would cause that message.
It's probably very unlikely they changed any of that, without telling their
customers but, it's good not to assume anything.



Show quoteHide quote
"Thomas R Grassi Jr" <thomasgra***@hotmail.com> wrote in message
news:%23aN$woq7JHA.1420@TK2MSFTNGP04.phx.gbl...
> JohnB
>
> Thanks for the info
>
> Problem is that the passwords are the same and have been the same for
> ever.
>
> The ISP had a major outage a few weeks ago and ever since then it has been
> happening.
>
> Maybe I should change the password on all my email accounts?
>
> Any thoughts
>
> Thanks
>
> Tom
> "JohnB" <jbri***@yahoo.com> wrote in message
> news:Oebxhs76JHA.4116@TK2MSFTNGP04.phx.gbl...
>> Normally that means the username/password that is stored locally does not
>> match the username/password on the ISP's server.
>> Have you verified that they match?
>> If your IPS offers webmail, you can test your username/password that way,
>> without needing the ISP to check it for you.
>>
>>
>>
>>
>> "Thomas R Grassi Jr" <thomasgra***@hotmail.com> wrote in message
>> news:%23Vzymy36JHA.4116@TK2MSFTNGP04.phx.gbl...
>>> All of a sudden my outlook client keeps asking for username and password
>>>
>>> I know this is an age old problem but does any one have a idea on how to
>>> fix it.
>>>
>>> I have outlook 2002  thru outlook 2007 it happens all all versions of
>>> the client from time to time
>>>
>>> My ISP email system went down for several hours one day and ever since
>>> then it has happened
>>>
>>>
>>> Thanks
>>>
>>> Tom
>>>
>>
>>
>>
>
>