Missing "Junk E-mail" folder

10 Jun 2009 4:42 PM

PeterSo

I recently added a new email provider and thus added new accounts in
Outlook 2007. All my "old" accounts have a Junk E-mail folder with a
lock sign on it, and junk and spam goes into that folder. These
folders are missing on all the "new" accounts I set up. How do on set
up the special folders and how do you direct junk email into them. It
works great on the "old" accounts, but I forgot how they were set up.

Thanks,

Peter

10 Jun 2009 6:58 PM

Diane Poremsky [MVP]

is it a lock symbol or the No symbol (red circle with a slash)? If it's a
lock, then something else created it - like a 3rd party spam filter.

What type of email account did you add? Did it create its own PST file?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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Show quoteHide quote

"PeterSo" <ojl***@gmail.com> wrote in message
news:f15f97ce-5ed2-4374-beed-a67719d5df3e@n8g2000vbb.googlegroups.com...
> I recently added a new email provider and thus added new accounts in
> Outlook 2007. All my "old" accounts have a Junk E-mail folder with a
> lock sign on it, and junk and spam goes into that folder. These
> folders are missing on all the "new" accounts I set up. How do on set
> up the special folders and how do you direct junk email into them. It
> works great on the "old" accounts, but I forgot how they were set up.
>
> Thanks,
>
> Peter

10 Jun 2009 8:18 PM

PeterSo

It is a No symbol (red circle with a slash).

Peter

Show quoteHide quote

On Jun 10, 1:58 pm, "Diane Poremsky [MVP]" <outlook***@msn.com> wrote:
> is it a lock symbol or the No symbol (red circle with a slash)? If it's a
> lock, then something else created it - like a 3rd party spam filter.
>
> What type of email account did you add? Did it create its own PST file?
>
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
> Outlook 2007:http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-requ***@lists.outlooktips.net
>
> Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> Outlook Tips:http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center:http://www.slipstick.com
>
> You can access this newsgroup by visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor point your
> newsreader to msnews.microsoft.com.
>
> "PeterSo" <ojl***@gmail.com> wrote in message
>
> news:f15f97ce-5ed2-4374-beed-a67719d5df3e@n8g2000vbb.googlegroups.com...
>
>
>
> > I recently added a new email provider and thus added new accounts in
> > Outlook 2007. All my "old" accounts have a Junk E-mail folder with a
> > lock sign on it, and junk and spam goes into that folder. These
> > folders are missing on all the "new" accounts I set up. How do on set
> > up the special folders and how do you direct junk email into them. It
> > works great on the "old" accounts, but I forgot how they were set up.
>
> > Thanks,
>
> > Peter

22 Jun 2009 5:12 PM

Brian Tillman [MVP - Outlook]

"PeterSo" <ojl***@gmail.com> wrote in message
news:f15f97ce-5ed2-4374-beed-a67719d5df3e@n8g2000vbb.googlegroups.com...

>I recently added a new email provider and thus added new accounts in
> Outlook 2007. All my "old" accounts have a Junk E-mail folder with a
> lock sign on it, and junk and spam goes into that folder. These
> folders are missing on all the "new" accounts I set up. How do on set
> up the special folders and how do you direct junk email into them. It
> works great on the "old" accounts, but I forgot how they were set up.

Accounts and folder sets do not share a one-to-one correspondence. All POP
accounts use the same folder set, the delivery location. That's the folder
set tagged as "Default" in Tools>Account Settings>Data Files. IMAP and
Hormail accounts always get their own folder sets. You ca, if you wish,
create additional folder sets for your multiple POP accounts, but the only
default folders those sets will have is the Inbox and Deleted Items. All
other Outlook operations will use the folders in the delivery location set.

--
Brian Tillman [MVP-Outlook]