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Outlook refuses to remember passwordsI have 3 email accounts which I need to operate using Outlook (associated
with handheld Compaq) However despite entering passwords and asking for them to be stored in the password list, Outlook requires them to be re-entered every time I go to receive mail. I am on Vista, and when I use Windows Mail, there is no problem - the passwords are stored OK. Can anyone help please? "Clarry 69" <Clarr***@discussions.microsoft.com> wrote in message Version of Outlook? (A pretty pertinent piece of information which you chose news:ECD0B088-445A-4690-A63F-2E483B69C233@microsoft.com... >I have 3 email accounts which I need to operate using Outlook (associated > with handheld Compaq) However despite entering passwords and asking for > them > to be stored in the password list, Outlook requires them to be re-entered > every time I go to receive mail. I am on Vista, and when I use Windows > Mail, > there is no problem - the passwords are stored OK. Can anyone help please? not to share with us....) -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) Sorry! My error. Outlook 2002. No error messages, it simply doesn't do it.
Show quoteHide quote "Gordon" wrote: > "Clarry 69" <Clarr***@discussions.microsoft.com> wrote in message > news:ECD0B088-445A-4690-A63F-2E483B69C233@microsoft.com... > >I have 3 email accounts which I need to operate using Outlook (associated > > with handheld Compaq) However despite entering passwords and asking for > > them > > to be stored in the password list, Outlook requires them to be re-entered > > every time I go to receive mail. I am on Vista, and when I use Windows > > Mail, > > there is no problem - the passwords are stored OK. Can anyone help please? > > > Version of Outlook? (A pretty pertinent piece of information which you chose > not to share with us....) > > -- > Asking a question? > Please tell us the version of the application you are asking about, > your OS, Service Pack level > and the FULL contents of any error message(s) > > Sigh. And have you read the other posts that are answering your question here in
this thread?? Gives you the answer and both by DL and Christian -- Show quoteHide quotePeter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Clarry 69" <Clarr***@discussions.microsoft.com> wrote in message news:D7EBB4D0-F286-489D-8EA9-4F0141A09495@microsoft.com... > Sorry! My error. Outlook 2002. No error messages, it simply doesn't do it. > > "Gordon" wrote: > >> "Clarry 69" <Clarr***@discussions.microsoft.com> wrote in message >> news:ECD0B088-445A-4690-A63F-2E483B69C233@microsoft.com... >> >I have 3 email accounts which I need to operate using Outlook (associated >> > with handheld Compaq) However despite entering passwords and asking for >> > them >> > to be stored in the password list, Outlook requires them to be re-entered >> > every time I go to receive mail. I am on Vista, and when I use Windows >> > Mail, >> > there is no problem - the passwords are stored OK. Can anyone help please? >> >> >> Version of Outlook? (A pretty pertinent piece of information which you chose >> not to share with us....) >> >> -- >> Asking a question? >> Please tell us the version of the application you are asking about, >> your OS, Service Pack level >> and the FULL contents of any error message(s) >> >> Clarry 69 wrote:
> Sorry! My error. Outlook 2002. No error messages, it simply doesn't do it. That's a known problem with Outlook 2002. And as Outlook 2002 is no longer supported, it won't be fixed, either. -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) Clarry 69 wrote:
Show quoteHide quote > "Gordon" wrote: Gordon forgot to also ask you what is your operating system. It> >> Clarry 69 wrote ... >>> >>> I have 3 email accounts which I need to operate using Outlook >>> (associated with handheld Compaq) However despite entering >>> passwords and asking for them to be stored in the password list, >>> Outlook requires them to be re-entered every time I go to receive >>> mail. I am on Vista, and when I use Windows Mail, there is no >>> problem - the passwords are stored OK. Can anyone help please? >> >> Version of Outlook? (A pretty pertinent piece of information which >> you chose not to share with us....) > > Sorry! My error. Outlook 2002. No error messages, it simply doesn't > do it. matters. See below. Outlook 2002 will NOT remember passwords when ran under Windows Vista. Outlook 2002 was coded to use pstore (protected storage system) in the registry to cache the login credentials for the e-mail accounts defined in Outlook; see http://msdn2.microsoft.com/en-us/library/bb432403.aspx. pstore is no longer available under Windows Vista. The registry keys are still there but are read-only so Outlook cannot record your login credentials into those registry keys but cannot update them. Vista dropped pstore and went to DPAPI. For information on DPAPI, read http://msdn2.microsoft.com/en-us/library/ms995355.aspx. DPAPI has been around since 2001 starting in Windows 2000. The result is that you will need to supply your login credentials for each e-mail account that you have defined in Outlook for the first mail poll performed by Outlook. After the first mail poll, the login credentials are reused so you don't need to supply them again. However, if you exit and reload Outlook then you need to supply the login credentials for only the first mail poll. Outlook 2003/2007 are coded to use either pstore or the newer DPAPI which means they will run under Vista and pre-Vista versions of Windows. Mainstream support for Outlook 2002/XP has ended. There will be no further feature changes, bug fixes, or enhancements to it. That means it will remain incompatible for use under Windows Vista. Your Microsoft-based solutions are: suffer with the problem when using Outlook 2002 on Windows Vista, upgrade to Outlook 2003 or 2007, or use a different e-mail program that runs properly on Windows Vista. Read: http://www.msoutlook.info/question/28 http://www.outlook-tips.net/howto/vista.htm http://en.wikipedia.org/wiki/Security_and_safety_features_new_to_Windows_Vista#Other_features_and_changes http://msdn2.microsoft.com/en-us/library/bb756884.aspx The PStore keys in the registry are read-only in Windows Vista. Removing the read-only attribute won't fix the problem. The PStore interface used by Outlook is not available in Windows Vista. You cannot manually edit the registry to retrieve or enter the passwords. PStore isn't just a location in the registry with plain text data. It is a method of encrypting the passwords using TripleDES that are cached in the registry in a binary construct. Once a user is logged into Windows, the CryptoAPI can be used to decrypt that Windows account's cached passwords from the PStore in the registry. While Windows Vista no longer provides support for PStore, it is possible to continue supporting PStore using a program. Alas, there will be nothing forthcoming as a hotfix or add-on from Microsoft to support PStore functionality in Outlook 2002 under Windows Vista because Outlook 2002 is no longer supported. A possible solution is to use a program (as a macro that runs inside of Outlook) that manages the encrypted password for you in the protected registry cache. If you don't want to write the macro or cannot find a free one already written for you, there is OLAutoPW at http://www.mgsware.de/index.php/OLAutoPW/138/0/#403. I've never used it (because I don't use Windows Vista). Cost is 10 euro (~$16). It may also be possible to use AutoIt, AutoHotkeys, or other keyboard macro programs that can trigger on specific dialog windows to answer the password prompt for you but then you need to leave them running all the time and write up the macro that they run along with identifying the trigger(s) on when and in which window to run their macro. VanguardLH wrote:
Show quoteHide quote > Clarry 69 wrote: Sorry, my bad. You mentioned Vista. So the above does apply.> >> "Gordon" wrote: >> >>> Clarry 69 wrote ... >>>> >>>> I have 3 email accounts which I need to operate using Outlook >>>> (associated with handheld Compaq) However despite entering >>>> passwords and asking for them to be stored in the password list, >>>> Outlook requires them to be re-entered every time I go to receive >>>> mail. I am on Vista, and when I use Windows Mail, there is no >>>> problem - the passwords are stored OK. Can anyone help please? >>> >>> Version of Outlook? (A pretty pertinent piece of information which >>> you chose not to share with us....) >> >> Sorry! My error. Outlook 2002. No error messages, it simply doesn't >> do it. > > Gordon forgot to also ask you what is your operating system. It > matters. See below. > > Outlook 2002 will NOT remember passwords when ran under Windows Vista. > Outlook 2002 was coded to use pstore (protected storage system) in the > registry to cache the login credentials for the e-mail accounts defined > in Outlook; see http://msdn2.microsoft.com/en-us/library/bb432403.aspx. > pstore is no longer available under Windows Vista. The registry keys > are still there but are read-only so Outlook cannot record your login > credentials into those registry keys but cannot update them. Vista > dropped pstore and went to DPAPI. For information on DPAPI, read > http://msdn2.microsoft.com/en-us/library/ms995355.aspx. DPAPI has been > around since 2001 starting in Windows 2000. The result is that you will > need to supply your login credentials for each e-mail account that you > have defined in Outlook for the first mail poll performed by Outlook. > After the first mail poll, the login credentials are reused so you don't > need to supply them again. However, if you exit and reload Outlook then > you need to supply the login credentials for only the first mail poll. > > Outlook 2003/2007 are coded to use either pstore or the newer DPAPI > which means they will run under Vista and pre-Vista versions of Windows. > Mainstream support for Outlook 2002/XP has ended. There will be no > further feature changes, bug fixes, or enhancements to it. That means > it will remain incompatible for use under Windows Vista. Your > Microsoft-based solutions are: suffer with the problem when using > Outlook 2002 on Windows Vista, upgrade to Outlook 2003 or 2007, or use a > different e-mail program that runs properly on Windows Vista. > > Read: > http://www.msoutlook.info/question/28 > http://www.outlook-tips.net/howto/vista.htm > http://en.wikipedia.org/wiki/Security_and_safety_features_new_to_Windows_Vista#Other_features_and_changes > http://msdn2.microsoft.com/en-us/library/bb756884.aspx > > The PStore keys in the registry are read-only in Windows Vista. > Removing the read-only attribute won't fix the problem. The PStore > interface used by Outlook is not available in Windows Vista. You cannot > manually edit the registry to retrieve or enter the passwords. PStore > isn't just a location in the registry with plain text data. It is a > method of encrypting the passwords using TripleDES that are cached in > the registry in a binary construct. Once a user is logged into Windows, > the CryptoAPI can be used to decrypt that Windows account's cached > passwords from the PStore in the registry. While Windows Vista no > longer provides support for PStore, it is possible to continue > supporting PStore using a program. Alas, there will be nothing > forthcoming as a hotfix or add-on from Microsoft to support PStore > functionality in Outlook 2002 under Windows Vista because Outlook 2002 > is no longer supported. > > A possible solution is to use a program (as a macro that runs inside of > Outlook) that manages the encrypted password for you in the protected > registry cache. If you don't want to write the macro or cannot find a > free one already written for you, there is OLAutoPW at > http://www.mgsware.de/index.php/OLAutoPW/138/0/#403. I've never used it > (because I don't use Windows Vista). Cost is 10 euro (~$16). It may > also be possible to use AutoIt, AutoHotkeys, or other keyboard macro > programs that can trigger on specific dialog windows to answer the > password prompt for you but then you need to leave them running all the > time and write up the macro that they run along with identifying the > trigger(s) on when and in which window to run their macro. And which version of Outlook would that be?
Its a known issue with Outlook 2002 (xp) as its not fully compatibel with vista, and wont be fixed as its out of support. Show quoteHide quote "Clarry 69" <Clarr***@discussions.microsoft.com> wrote in message news:ECD0B088-445A-4690-A63F-2E483B69C233@microsoft.com... >I have 3 email accounts which I need to operate using Outlook (associated > with handheld Compaq) However despite entering passwords and asking for > them > to be stored in the password list, Outlook requires them to be re-entered > every time I go to receive mail. I am on Vista, and when I use Windows > Mail, > there is no problem - the passwords are stored OK. Can anyone help please? Clarry 69, you wrote on Sat, 21 Mar 2009 01:50:01 -0700:
> I have 3 email accounts which I need to operate using Outlook (associated If you're using Outlook 2002 on Vista see section "Outlook 2002" of> with handheld Compaq) However despite entering passwords and asking for them > to be stored in the password list, Outlook requires them to be re-entered > every time I go to receive mail. I am on Vista, and when I use Windows Mail, > there is no problem - the passwords are stored OK. Can anyone help please? following article: http://www.outlook-tips.net/howto/vista.htm  
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