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Personal Folders opened twice?Hi,
With my Outlook 2003 on XP I see two copies of my Personal Folders open in the pane along the left side. They show different icons, the top one has the icon with the home and clock bits. The other has an icon that looks like a set of folders. Other than the icon they seem to behave identically. The "Close Folder" menu item is grayed out. This doesn't strike me as normal. What can I do to fix it? Also, when I check the properties of the folder the "Advanced" button does not work. I get a dialog box that says "The operation failed. An object could not be found." It this related or is it a different problem? Thanks. Steve "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message When you (presumably) transferred your Outlook data to this machine, did you news:O$sDt1xpJHA.500@TK2MSFTNGP06.phx.gbl... > Hi, > > With my Outlook 2003 on XP I see two copies of my Personal Folders open in > the pane along the left side. They show different icons, the top one has > the icon with the home and clock bits. The other has an icon that looks > like a set of folders. Other than the icon they seem to behave > identically. The "Close Folder" menu item is grayed out. > > This doesn't strike me as normal. What can I do to fix it? use the import function? -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s)
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"Gordon" <gordonbpar***@yahoo.com> wrote in message No, I copied the .pst file.news:ONJhnDypJHA.5880@TK2MSFTNGP05.phx.gbl... > "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message > news:O$sDt1xpJHA.500@TK2MSFTNGP06.phx.gbl... >> Hi, >> >> With my Outlook 2003 on XP I see two copies of my Personal Folders open >> in the pane along the left side. They show different icons, the top one >> has the icon with the home and clock bits. The other has an icon that >> looks like a set of folders. Other than the icon they seem to behave >> identically. The "Close Folder" menu item is grayed out. >> >> This doesn't strike me as normal. What can I do to fix it? > > When you (presumably) transferred your Outlook data to this machine, did > you use the import function? >
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"Stephen Quist" <quists@spamfree.msei-co.com> wrote in message And did you overwrite the existing pst file when you pasted it?news:OQ8MxbypJHA.5544@TK2MSFTNGP06.phx.gbl... > > "Gordon" <gordonbpar***@yahoo.com> wrote in message > news:ONJhnDypJHA.5880@TK2MSFTNGP05.phx.gbl... >> "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message >> news:O$sDt1xpJHA.500@TK2MSFTNGP06.phx.gbl... >>> Hi, >>> >>> With my Outlook 2003 on XP I see two copies of my Personal Folders open >>> in the pane along the left side. They show different icons, the top one >>> has the icon with the home and clock bits. The other has an icon that >>> looks like a set of folders. Other than the icon they seem to behave >>> identically. The "Close Folder" menu item is grayed out. >>> >>> This doesn't strike me as normal. What can I do to fix it? >> >> When you (presumably) transferred your Outlook data to this machine, did >> you use the import function? >> > No, I copied the .pst file. > > > -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s)
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"Gordon" <gordonbpar***@yahoo.com> wrote in message Yes. I normally install Outlook, open it once to get it past all the startup news:ea1r2eypJHA.5280@TK2MSFTNGP02.phx.gbl... > "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message > news:OQ8MxbypJHA.5544@TK2MSFTNGP06.phx.gbl... >> >> "Gordon" <gordonbpar***@yahoo.com> wrote in message >> news:ONJhnDypJHA.5880@TK2MSFTNGP05.phx.gbl... >>> "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message >>> news:O$sDt1xpJHA.500@TK2MSFTNGP06.phx.gbl... >>>> Hi, >>>> >>>> With my Outlook 2003 on XP I see two copies of my Personal Folders open >>>> in the pane along the left side. They show different icons, the top one >>>> has the icon with the home and clock bits. The other has an icon that >>>> looks like a set of folders. Other than the icon they seem to behave >>>> identically. The "Close Folder" menu item is grayed out. >>>> >>>> This doesn't strike me as normal. What can I do to fix it? >>> >>> When you (presumably) transferred your Outlook data to this machine, did >>> you use the import function? >>> >> No, I copied the .pst file. >> >> >> > > And did you overwrite the existing pst file when you pasted it? > stuff, close it, copy the .pst file and open it again. I get a message to select the .pst file. After I fix the contacts folders everything seems to be working. Is this not the right procedure?
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"Stephen Quist" <quists@spamfree.msei-co.com> wrote in message No. Pasting over an existing pst file can lead to corruption and a "ghost" news:Ot%23DAtypJHA.1412@TK2MSFTNGP06.phx.gbl... > > "Gordon" <gordonbpar***@yahoo.com> wrote in message > news:ea1r2eypJHA.5280@TK2MSFTNGP02.phx.gbl... >> "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message >> news:OQ8MxbypJHA.5544@TK2MSFTNGP06.phx.gbl... >>> >>> "Gordon" <gordonbpar***@yahoo.com> wrote in message >>> news:ONJhnDypJHA.5880@TK2MSFTNGP05.phx.gbl... >>>> "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message >>>> news:O$sDt1xpJHA.500@TK2MSFTNGP06.phx.gbl... >>>>> Hi, >>>>> >>>>> With my Outlook 2003 on XP I see two copies of my Personal Folders >>>>> open in the pane along the left side. They show different icons, the >>>>> top one has the icon with the home and clock bits. The other has an >>>>> icon that looks like a set of folders. Other than the icon they seem >>>>> to behave identically. The "Close Folder" menu item is grayed out. >>>>> >>>>> This doesn't strike me as normal. What can I do to fix it? >>>> >>>> When you (presumably) transferred your Outlook data to this machine, >>>> did you use the import function? >>>> >>> No, I copied the .pst file. >>> >>> >>> >> >> And did you overwrite the existing pst file when you pasted it? >> > Yes. I normally install Outlook, open it once to get it past all the > startup stuff, > close it, copy the .pst file and open it again. I get a message to select > the .pst > file. After I fix the contacts folders everything seems to be working. Is > this not > the right procedure? > > set of folders as you've found out! Close Outlook, go to Control Panel-Mail-Show Profiles-Add and add a new Outlook Profile. Add the existing pst file to that profile. See if that helps. then read these on how to correctly migrate Outlook data (ignore anything about using import/export) http://office.microsoft.com/en-us/outlook/HA010771141033.aspx more info here: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm HTH -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s)
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"Gordon" <gordonbpar***@yahoo.com> wrote in message Thanks! Problem solved.news:eaPth7ypJHA.4372@TK2MSFTNGP02.phx.gbl... > "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message > news:Ot%23DAtypJHA.1412@TK2MSFTNGP06.phx.gbl... >> >> "Gordon" <gordonbpar***@yahoo.com> wrote in message >> news:ea1r2eypJHA.5280@TK2MSFTNGP02.phx.gbl... >>> "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message >>> news:OQ8MxbypJHA.5544@TK2MSFTNGP06.phx.gbl... >>>> >>>> "Gordon" <gordonbpar***@yahoo.com> wrote in message >>>> news:ONJhnDypJHA.5880@TK2MSFTNGP05.phx.gbl... >>>>> "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message >>>>> news:O$sDt1xpJHA.500@TK2MSFTNGP06.phx.gbl... >>>>>> Hi, >>>>>> >>>>>> With my Outlook 2003 on XP I see two copies of my Personal Folders >>>>>> open in the pane along the left side. They show different icons, the >>>>>> top one has the icon with the home and clock bits. The other has an >>>>>> icon that looks like a set of folders. Other than the icon they seem >>>>>> to behave identically. The "Close Folder" menu item is grayed out. >>>>>> >>>>>> This doesn't strike me as normal. What can I do to fix it? >>>>> >>>>> When you (presumably) transferred your Outlook data to this machine, >>>>> did you use the import function? >>>>> >>>> No, I copied the .pst file. >>>> >>>> >>>> >>> >>> And did you overwrite the existing pst file when you pasted it? >>> >> Yes. I normally install Outlook, open it once to get it past all the >> startup stuff, >> close it, copy the .pst file and open it again. I get a message to select >> the .pst >> file. After I fix the contacts folders everything seems to be working. Is >> this not >> the right procedure? >> >> > > > No. Pasting over an existing pst file can lead to corruption and a "ghost" > set of folders as you've found out! > Close Outlook, go to Control Panel-Mail-Show Profiles-Add and add a new > Outlook Profile. Add the existing pst file to that profile. > See if that helps. > then read these on how to correctly migrate Outlook data (ignore anything > about using import/export) > > http://office.microsoft.com/en-us/outlook/HA010771141033.aspx > > more info here: > > http://www.slipstick.com/config/backup.htm > http://www.howto-outlook.com/Howto/backupandrestore.htm > > HTH > Steve
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"Stephen Quist" <quists@spamfree.msei-co.com> wrote in message YW!news:elgq4RzpJHA.5100@TK2MSFTNGP03.phx.gbl... > > "Gordon" <gordonbpar***@yahoo.com> wrote in message > news:eaPth7ypJHA.4372@TK2MSFTNGP02.phx.gbl... >> "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message >> news:Ot%23DAtypJHA.1412@TK2MSFTNGP06.phx.gbl... >>> >>> "Gordon" <gordonbpar***@yahoo.com> wrote in message >>> news:ea1r2eypJHA.5280@TK2MSFTNGP02.phx.gbl... >>>> "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message >>>> news:OQ8MxbypJHA.5544@TK2MSFTNGP06.phx.gbl... >>>>> >>>>> "Gordon" <gordonbpar***@yahoo.com> wrote in message >>>>> news:ONJhnDypJHA.5880@TK2MSFTNGP05.phx.gbl... >>>>>> "Stephen Quist" <quists@spamfree.msei-co.com> wrote in message >>>>>> news:O$sDt1xpJHA.500@TK2MSFTNGP06.phx.gbl... >>>>>>> Hi, >>>>>>> >>>>>>> With my Outlook 2003 on XP I see two copies of my Personal Folders >>>>>>> open in the pane along the left side. They show different icons, the >>>>>>> top one has the icon with the home and clock bits. The other has an >>>>>>> icon that looks like a set of folders. Other than the icon they seem >>>>>>> to behave identically. The "Close Folder" menu item is grayed out. >>>>>>> >>>>>>> This doesn't strike me as normal. What can I do to fix it? >>>>>> >>>>>> When you (presumably) transferred your Outlook data to this machine, >>>>>> did you use the import function? >>>>>> >>>>> No, I copied the .pst file. >>>>> >>>>> >>>>> >>>> >>>> And did you overwrite the existing pst file when you pasted it? >>>> >>> Yes. I normally install Outlook, open it once to get it past all the >>> startup stuff, >>> close it, copy the .pst file and open it again. I get a message to >>> select the .pst >>> file. After I fix the contacts folders everything seems to be working. >>> Is this not >>> the right procedure? >>> >>> >> >> >> No. Pasting over an existing pst file can lead to corruption and a >> "ghost" set of folders as you've found out! >> Close Outlook, go to Control Panel-Mail-Show Profiles-Add and add a new >> Outlook Profile. Add the existing pst file to that profile. >> See if that helps. >> then read these on how to correctly migrate Outlook data (ignore anything >> about using import/export) >> >> http://office.microsoft.com/en-us/outlook/HA010771141033.aspx >> >> more info here: >> >> http://www.slipstick.com/config/backup.htm >> http://www.howto-outlook.com/Howto/backupandrestore.htm >> >> HTH >> > Thanks! Problem solved. > > Steve > > -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s)  
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