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Over 500 PSTs on 1 PC

Author
16 Mar 2009 3:33 PM
Robbzilla
I have a user who's been migrated to a new machine. Her old one was a Dell GX270 with about 256MB RAM and XP SP2 and Outlook 2003. The new HP has the same software, but has 2GB RAM and is a new dual-core job.

The user has 563 PSTs. I wish I were exagerrating. She literally has some of these with 1 email in them. She has all of them "opened" in outlook (By that I mean she has them loaded, but not all are expanded). And... surprise, surprise, she's getting a lot of corruption in the PSTs, giving her problems opening emails and personal folders constantly.

Here's the kicker: The original machine runs them just fine. It's old and slow, but it chugs along and doesn't seem plagued with this issue. She has all of the files open in the same manner, and works.

Intensely frustrating, let me tell you. She refuses to believe that having 563 PSTs open is a bad thing because they work on the old machine.

So, has anyone ever seen anything of this caliber? Any suggestions? The obvious one of "Close them" isn't an option at this time, and merging them down isn't either. This user claims not to have time, and keeps referring back to the old machine where her setup has worked for 3 years. -- Robbzilla

Author
16 Mar 2009 4:28 PM
Alias
Robbzilla wrote:
Show quoteHide quote
> I have a user who's been migrated to a new machine. Her old one was a
> Dell GX270 with about 256MB RAM and XP SP2 and Outlook 2003. The new HP
> has the same software, but has 2GB RAM and is a new dual-core job.
>
> The user has 563 PSTs. I wish I were exagerrating. She literally has
> some of these with 1 email in them. She has all of them "opened" in
> outlook (By that I mean she has them loaded, but not all are expanded).
> And... surprise, surprise, she's getting a lot of corruption in the
> PSTs, giving her problems opening emails and personal folders
> constantly.
>
> Here's the kicker: The original machine runs them just fine. It's old
> and slow, but it chugs along and doesn't seem plagued with this issue.
> She has all of the files open in the same manner, and works.
>
> Intensely frustrating, let me tell you. She refuses to believe that
> having 563 PSTs open is a bad thing because they work on the old
> machine.
>
> So, has anyone ever seen anything of this caliber? Any suggestions? The
> obvious one of "Close them" isn't an option at this time, and merging
> them down isn't either. This user claims not to have time, and keeps
> referring back to the old machine where her setup has worked for 3
> years.
>
>
>
>

How, exactly, did you open the .PST files on the new computer?

Alias
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Author
16 Mar 2009 6:12 PM
DL
Assuming the data was migrated correctly then it should function as before.
Is there any Antivirus software intergrated with Outllook, or any other new
addins

Not withstanding this a pst, a not a replacement for user created folders
and as such the user should be instructed, after all how much time can it
take to work though 6 at a time. As it is a receipe for data loss, and then
the user will have considerable downtime, whilst the data is being rebuilt

Show quoteHide quote
"Robbzilla" <Robbzilla.4043***@outlookbanter.com> wrote in message
news:Robbzilla.404316f@outlookbanter.com...
>
> I have a user who's been migrated to a new machine. Her old one was a
> Dell GX270 with about 256MB RAM and XP SP2 and Outlook 2003. The new HP
> has the same software, but has 2GB RAM and is a new dual-core job.
>
> The user has 563 PSTs. I wish I were exagerrating. She literally has
> some of these with 1 email in them. She has all of them "opened" in
> outlook (By that I mean she has them loaded, but not all are expanded).
> And... surprise, surprise, she's getting a lot of corruption in the
> PSTs, giving her problems opening emails and personal folders
> constantly.
>
> Here's the kicker: The original machine runs them just fine. It's old
> and slow, but it chugs along and doesn't seem plagued with this issue.
> She has all of the files open in the same manner, and works.
>
> Intensely frustrating, let me tell you. She refuses to believe that
> having 563 PSTs open is a bad thing because they work on the old
> machine.
>
> So, has anyone ever seen anything of this caliber? Any suggestions? The
> obvious one of "Close them" isn't an option at this time, and merging
> them down isn't either. This user claims not to have time, and keeps
> referring back to the old machine where her setup has worked for 3
> years.
>
>
>
>
> --
> Robbzilla
Author
16 Mar 2009 6:48 PM
Diane Poremsky [MVP]
What version of outlook is on the new machine? If 2003, do you have all the
latest patches and updates installed? I believe there was a hotfix for
profiles with more than 50 pst's in them (but I can't find the KB at the
moment).

You really need to get her to reduce the number of psts - its not a very
productive way to work. If you have an exchange server she should not be
using any psts.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-requ***@lists.outlooktips.net

Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Show quoteHide quote
"Robbzilla" <Robbzilla.4043***@outlookbanter.com> wrote in message
news:Robbzilla.404316f@outlookbanter.com...
>
> I have a user who's been migrated to a new machine. Her old one was a
> Dell GX270 with about 256MB RAM and XP SP2 and Outlook 2003. The new HP
> has the same software, but has 2GB RAM and is a new dual-core job.
>
> The user has 563 PSTs. I wish I were exagerrating. She literally has
> some of these with 1 email in them. She has all of them "opened" in
> outlook (By that I mean she has them loaded, but not all are expanded).
> And... surprise, surprise, she's getting a lot of corruption in the
> PSTs, giving her problems opening emails and personal folders
> constantly.
>
> Here's the kicker: The original machine runs them just fine. It's old
> and slow, but it chugs along and doesn't seem plagued with this issue.
> She has all of the files open in the same manner, and works.
>
> Intensely frustrating, let me tell you. She refuses to believe that
> having 563 PSTs open is a bad thing because they work on the old
> machine.
>
> So, has anyone ever seen anything of this caliber? Any suggestions? The
> obvious one of "Close them" isn't an option at this time, and merging
> them down isn't either. This user claims not to have time, and keeps
> referring back to the old machine where her setup has worked for 3
> years.
>
>
>
>
> --
> Robbzilla
Author
17 Mar 2009 11:34 AM
Diane Poremsky [MVP]
http://support.microsoft.com/kb/907651 - it was added to SP3 so you should
have it installed if everything is truly identical except for the hardware.



--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-requ***@lists.outlooktips.net

Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Show quoteHide quote
"Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
news:8FA36E9E-A73E-41CF-9D78-F42FDEA2F0D7@microsoft.com...
> What version of outlook is on the new machine? If 2003, do you have all
> the latest patches and updates installed? I believe there was a hotfix for
> profiles with more than 50 pst's in them (but I can't find the KB at the
> moment).
>
> You really need to get her to reduce the number of psts - its not a very
> productive way to work. If you have an exchange server she should not be
> using any psts.
>
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-requ***@lists.outlooktips.net
>
> Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Robbzilla" <Robbzilla.4043***@outlookbanter.com> wrote in message
> news:Robbzilla.404316f@outlookbanter.com...
>>
>> I have a user who's been migrated to a new machine. Her old one was a
>> Dell GX270 with about 256MB RAM and XP SP2 and Outlook 2003. The new HP
>> has the same software, but has 2GB RAM and is a new dual-core job.
>>
>> The user has 563 PSTs. I wish I were exagerrating. She literally has
>> some of these with 1 email in them. She has all of them "opened" in
>> outlook (By that I mean she has them loaded, but not all are expanded).
>> And... surprise, surprise, she's getting a lot of corruption in the
>> PSTs, giving her problems opening emails and personal folders
>> constantly.
>>
>> Here's the kicker: The original machine runs them just fine. It's old
>> and slow, but it chugs along and doesn't seem plagued with this issue.
>> She has all of the files open in the same manner, and works.
>>
>> Intensely frustrating, let me tell you. She refuses to believe that
>> having 563 PSTs open is a bad thing because they work on the old
>> machine.
>>
>> So, has anyone ever seen anything of this caliber? Any suggestions? The
>> obvious one of "Close them" isn't an option at this time, and merging
>> them down isn't either. This user claims not to have time, and keeps
>> referring back to the old machine where her setup has worked for 3
>> years.
>>
>>
>>
>>
>> --
>> Robbzilla
>
Author
16 Mar 2009 9:43 PM
Lanwench [MVP - Exchange]
Robbzilla <Robbzilla.4043***@outlookbanter.com> wrote:
Show quoteHide quote
> I have a user who's been migrated to a new machine. Her old one was a
> Dell GX270 with about 256MB RAM and XP SP2 and Outlook 2003. The new
> HP has the same software, but has 2GB RAM and is a new dual-core job.
>
> The user has 563 PSTs. I wish I were exagerrating. She literally has
> some of these with 1 email in them. She has all of them "opened" in
> outlook (By that I mean she has them loaded, but not all are
> expanded). And... surprise, surprise, she's getting a lot of
> corruption in the PSTs, giving her problems opening emails and
> personal folders constantly.
>
> Here's the kicker: The original machine runs them just fine. It's old
> and slow, but it chugs along and doesn't seem plagued with this issue.
> She has all of the files open in the same manner, and works.
>
> Intensely frustrating, let me tell you. She refuses to believe that
> having 563 PSTs open is a bad thing because they work on the old
> machine.
>
> So, has anyone ever seen anything of this caliber? Any suggestions?
> The obvious one of "Close them" isn't an option at this time, and
> merging them down isn't either. This user claims not to have time,
> and keeps referring back to the old machine where her setup has
> worked for 3 years.

Honestly, that's beyond insane. Is this a paying customer? If they doesn't
have Exchange, get them a hosted Exchange service. I wouldn't touch this
mess with a ten-foot pole, let alone support it.
Author
17 Mar 2009 2:09 AM
Dave Warren
In message <e6RX7wppJHA.5***@TK2MSFTNGP05.phx.gbl> "Lanwench [MVP -
Exchange]" <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com>
was claimed to have wrote:

Show quoteHide quote
>Robbzilla <Robbzilla.4043***@outlookbanter.com> wrote:
>> I have a user who's been migrated to a new machine. Her old one was a
>> Dell GX270 with about 256MB RAM and XP SP2 and Outlook 2003. The new
>> HP has the same software, but has 2GB RAM and is a new dual-core job.
>>
>> The user has 563 PSTs. I wish I were exagerrating. She literally has
>> some of these with 1 email in them. She has all of them "opened" in
>> outlook (By that I mean she has them loaded, but not all are
>> expanded). And... surprise, surprise, she's getting a lot of
>> corruption in the PSTs, giving her problems opening emails and
>> personal folders constantly.
>>
>> Here's the kicker: The original machine runs them just fine. It's old
>> and slow, but it chugs along and doesn't seem plagued with this issue.
>> She has all of the files open in the same manner, and works.
>>
>> Intensely frustrating, let me tell you. She refuses to believe that
>> having 563 PSTs open is a bad thing because they work on the old
>> machine.
>>
>> So, has anyone ever seen anything of this caliber? Any suggestions?
>> The obvious one of "Close them" isn't an option at this time, and
>> merging them down isn't either. This user claims not to have time,
>> and keeps referring back to the old machine where her setup has
>> worked for 3 years.
>
>Honestly, that's beyond insane. Is this a paying customer? If they doesn't
>have Exchange, get them a hosted Exchange service. I wouldn't touch this
>mess with a ten-foot pole, let alone support it.

While it certainly sounds like a mess, how would moving to Exchange
help?  Most of the "I lost my PST" horror stories I've had the pleasure
to consult at have Exchange servers and most of those are configured
such that it all but forces users to still use PSTs.

Using 563 PSTs is just poor management, sure, but switching the primary
store to Exchange won't help that.
Author
17 Mar 2009 8:35 PM
Lanwench [MVP - Exchange]
Dave Warren <dave-use***@djwcomputers.com> wrote:
Show quoteHide quote
> In message <e6RX7wppJHA.5***@TK2MSFTNGP05.phx.gbl> "Lanwench [MVP -
> Exchange]" <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com>
> was claimed to have wrote:
>
>> Robbzilla <Robbzilla.4043***@outlookbanter.com> wrote:
>>> I have a user who's been migrated to a new machine. Her old one was
>>> a Dell GX270 with about 256MB RAM and XP SP2 and Outlook 2003. The
>>> new HP has the same software, but has 2GB RAM and is a new
>>> dual-core job.
>>>
>>> The user has 563 PSTs. I wish I were exagerrating. She literally has
>>> some of these with 1 email in them. She has all of them "opened" in
>>> outlook (By that I mean she has them loaded, but not all are
>>> expanded). And... surprise, surprise, she's getting a lot of
>>> corruption in the PSTs, giving her problems opening emails and
>>> personal folders constantly.
>>>
>>> Here's the kicker: The original machine runs them just fine. It's
>>> old and slow, but it chugs along and doesn't seem plagued with this
>>> issue. She has all of the files open in the same manner, and works.
>>>
>>> Intensely frustrating, let me tell you. She refuses to believe that
>>> having 563 PSTs open is a bad thing because they work on the old
>>> machine.
>>>
>>> So, has anyone ever seen anything of this caliber? Any suggestions?
>>> The obvious one of "Close them" isn't an option at this time, and
>>> merging them down isn't either. This user claims not to have time,
>>> and keeps referring back to the old machine where her setup has
>>> worked for 3 years.
>>
>> Honestly, that's beyond insane. Is this a paying customer? If they
>> doesn't have Exchange, get them a hosted Exchange service. I
>> wouldn't touch this mess with a ten-foot pole, let alone support it.
>
> While it certainly sounds like a mess, how would moving to Exchange
> help?  Most of the "I lost my PST" horror stories I've had the
> pleasure to consult at have Exchange servers and most of those are
> configured such that it all but forces users to still use PSTs.
>
> Using 563 PSTs is just poor management, sure, but switching the
> primary store to Exchange won't help that.

It won't stop the stupid user tricks (although you can make it pretty darn
difficult for users to even create PST files). It's true that there are
seldom good technological solutions to behavioral problems, as they say.

But it at least would mean that the data lived in managed storage and was
being backed up. If you've been working in places that had Exchange and
users still had PSTs, those companies either had an official policy that
said "here's your quota - what won't fit we won't support" or were just not
smart enough to have one - or they were being run by people who didn't know
how to manage Exchange properly.
Author
17 Mar 2009 3:24 AM
Diane Poremsky [MVP]
BTW - there are stored on the local machine, not on the network or in a
roaming profile? If they are networked, it can cause corruption.  Are you
using an image so the computers are 100% identical, down to the patches?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Show quoteHide quote
"Robbzilla" <Robbzilla.4043***@outlookbanter.com> wrote in message
news:Robbzilla.404316f@outlookbanter.com...
>
> I have a user who's been migrated to a new machine. Her old one was a
> Dell GX270 with about 256MB RAM and XP SP2 and Outlook 2003. The new HP
> has the same software, but has 2GB RAM and is a new dual-core job.
>
> The user has 563 PSTs. I wish I were exagerrating. She literally has
> some of these with 1 email in them. She has all of them "opened" in
> outlook (By that I mean she has them loaded, but not all are expanded).
> And... surprise, surprise, she's getting a lot of corruption in the
> PSTs, giving her problems opening emails and personal folders
> constantly.
>
> Here's the kicker: The original machine runs them just fine. It's old
> and slow, but it chugs along and doesn't seem plagued with this issue.
> She has all of the files open in the same manner, and works.
>
> Intensely frustrating, let me tell you. She refuses to believe that
> having 563 PSTs open is a bad thing because they work on the old
> machine.
>
> So, has anyone ever seen anything of this caliber? Any suggestions? The
> obvious one of "Close them" isn't an option at this time, and merging
> them down isn't either. This user claims not to have time, and keeps
> referring back to the old machine where her setup has worked for 3
> years.
>
>
>
>
> --
> Robbzilla
Author
17 Mar 2009 6:02 PM
Robbzilla
'Diane Poremsky [MVP Wrote: > ;296987']BTW - there are stored on the local machine, not on the network > or in a
> roaming profile? If they are networked, it can cause corruption.  Are > you
> using an image so the computers are 100% identical, down to the > patches?

Yes. It's a corporate image, completely controlled and not allowing users to make many changes. No addins running either. The files are all locally stored on her HD and no roaming profiles are used. -- Robbzilla
Author
18 Mar 2009 2:24 AM
Diane Poremsky [MVP]
That's good to hear. :)  The risk of corrupt would be high if they were on a
network.

How were all 563 added to the profile? Was the old profile migrated to the
new computer? If so, this could be part of the problem.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Show quoteHide quote
"Robbzilla" <Robbzilla.405d***@outlookbanter.com> wrote in message
news:Robbzilla.405d74e@outlookbanter.com...
>
> 'Diane Poremsky [MVP Wrote:
>> ;296987']BTW - there are stored on the local machine, not on the network
>> or in a
>> roaming profile? If they are networked, it can cause corruption.  Are
>> you
>> using an image so the computers are 100% identical, down to the
>> patches?
>
> Yes. It's a corporate image, completely controlled and not allowing
> users to make many changes. No addins running either. The files are all
> locally stored on her HD and no roaming profiles are used.
>
>
>
>
> --
> Robbzilla
Author
18 Mar 2009 2:00 PM
Robbzilla
'Diane Poremsky [MVP Wrote: > ;297161']That's good to hear. :)  The risk of corrupt would be high if > they were on a
> network.
>
> How were all 563 added to the profile? Was the old profile migrated to > the
> new computer? If so, this could be part of the problem.

The tech added them via a script after creating a profile.  The old profile was not migrated.  Apparantly the tech who used the script had to break it up into 4 scripts to handle the load...

Heh... she just got a 2nd PC(laptop) and wanted us to put those psts on the network for sharing purposes... NOT happening if I have anything to do with it. -- Robbzilla
Author
18 Mar 2009 7:50 PM
Diane Poremsky [MVP]
It wouldn't surprise me if the problem is related to adding them with the
scripts. I'd have made her add them one at a time herself...

So she has the potential to have 3 copies of each pst on 3 different
machines? (old, new, laptop) Ouch. I hope she is never served for Discovery.
You'd probably be the one stuck doing the searches. <g>

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Show quoteHide quote
"Robbzilla" <Robbzilla.406d***@outlookbanter.com> wrote in message
news:Robbzilla.406d46e@outlookbanter.com...
>
> 'Diane Poremsky [MVP Wrote:
>> ;297161']That's good to hear. :)  The risk of corrupt would be high if
>> they were on a
>> network.
>>
>> How were all 563 added to the profile? Was the old profile migrated to
>> the
>> new computer? If so, this could be part of the problem.
>
> The tech added them via a script after creating a profile.  The old
> profile was not migrated.  Apparantly the tech who used the script had
> to break it up into 4 scripts to handle the load...
>
> Heh... she just got a 2nd PC(laptop) and wanted us to put those psts on
> the network for sharing purposes... NOT happening if I have anything to
> do with it.
>
>
>
>
> --
> Robbzilla
Author
19 Mar 2009 12:36 AM
Dave Warren
In message <u0u5lLAqJHA.6***@TK2MSFTNGP02.phx.gbl> "Diane Poremsky
[MVP]" <outlook***@msn.com> was claimed to have wrote:

>So she has the potential to have 3 copies of each pst on 3 different
>machines? (old, new, laptop) Ouch. I hope she is never served for Discovery.
>You'd probably be the one stuck doing the searches. <g>

Hmm...

You know, that actually brings up an interesting idea, responding to a
discovery request with one message per PST, each PST encrypted with a
unique password (passwords supplied, of course)

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