"Elías Manchón" wrote:

> Hi Folks!!,
>
> I have a issue with Outlook 2003. When I open a mail to print it causes a
> crash and Outlook is closed with a error message.
> I have locked on event viewer and I can see the next error:
>
> Tipo de suceso: Error
> Origen del suceso: Microsoft Office 11
> Categoría del suceso: Ninguno
> Id. suceso: 1000
> Fecha:  13/03/2009
> Hora:  13:30:31
> Usuario:  No disponible
> Descripción:
> Faulting application outlook.exe, version 11.0.8169.0, stamp 465f28e3,
> faulting module mshtml.dll, version 6.0.2600.0, stamp 3b842046, debug? 0,
> fault address 0x001e9b62.
>
> Para obtener más información, vea el Centro de ayuda y soporte técnico en
> http://go.microsoft.com/fwlink/events.asp.
> Datos:
> 0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
> 0008: 69 00 63 00 61 00 74 00   i.c.a.t.
> 0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
> 0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
> 0020: 75 00 72 00 65 00 20 00   u.r.e. .
> 0028: 20 00 6f 00 75 00 74 00    .o.u.t.
> 0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
> 0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
> 0040: 20 00 31 00 31 00 2e 00    .1.1...
> 0048: 30 00 2e 00 38 00 31 00   0...8.1.
> 0050: 36 00 39 00 2e 00 30 00   6.9...0.
> 0058: 20 00 34 00 36 00 35 00    .4.6.5.
> 0060: 66 00 32 00 38 00 65 00   f.2.8.e.
> 0068: 33 00 20 00 69 00 6e 00   3. .i.n.
> 0070: 20 00 6d 00 73 00 68 00    .m.s.h.
> 0078: 74 00 6d 00 6c 00 2e 00   t.m.l...
> 0080: 64 00 6c 00 6c 00 20 00   d.l.l. .
> 0088: 36 00 2e 00 30 00 2e 00   6...0...
> 0090: 32 00 36 00 30 00 30 00   2.6.0.0.
> 0098: 2e 00 30 00 20 00 33 00   ..0. .3.
> 00a0: 62 00 38 00 34 00 32 00   b.8.4.2.
> 00a8: 30 00 34 00 36 00 20 00   0.4.6. .
> 00b0: 66 00 44 00 65 00 62 00   f.D.e.b.
> 00b8: 75 00 67 00 20 00 30 00   u.g. .0.
> 00c0: 20 00 61 00 74 00 20 00    .a.t. .
> 00c8: 6f 00 66 00 66 00 73 00   o.f.f.s.
> 00d0: 65 00 74 00 20 00 30 00   e.t. .0.
> 00d8: 30 00 31 00 65 00 39 00   0.1.e.9.
> 00e0: 62 00 36 00 32 00 0d 00   b.6.2...
> 00e8: 0a 00                     ..
>
> Could somebody help me please?.
>
> Thanks in advance!!.
>
>
>

"K. Orland" <KOrl***@discussions.microsoft.com> escribió en el mensaje
news:D482E063-21AA-4655-B584-3EF113096AFB@microsoft.com...
> You'll want to check all your Outlook Add Ins as a first step. Disable
them
> all, then add them back one at a time, testing Outlook inbetween.
>
> Also make sure Office is fully patched by visiting the Microsoft site.
>
> You can also try registering the dll that's causing the problem: Start >
Run
> > regsvr32 Mshtml.dll (then hit enter).
>
> If that doesn't fix the problem, run System File Checker. At Start -->
Run,
> type: SFC /SCANNOW (note the space between SFC and the forward slash), and
> hit OK or Enter. Follow any on-screen instructions and have your WinXP CD
> handy in case you are prompted to insert it in your CD drive.
>
> As well, if you don't have any anti-spyware apps loaded on your PC, you
> should consider getting one or even two (since there is no standard at
this
> time on what is considered spyware, one will likely catch something
another
> will miss) so you can scan your PC.
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "Elías Manchón" wrote:
>
> > Hi Folks!!,
> >
> > I have a issue with Outlook 2003. When I open a mail to print it causes
a
> > crash and Outlook is closed with a error message.
> > I have locked on event viewer and I can see the next error:
> >
> > Tipo de suceso: Error
> > Origen del suceso: Microsoft Office 11
> > Categoría del suceso: Ninguno
> > Id. suceso: 1000
> > Fecha:  13/03/2009
> > Hora:  13:30:31
> > Usuario:  No disponible
> > Descripción:
> > Faulting application outlook.exe, version 11.0.8169.0, stamp 465f28e3,
> > faulting module mshtml.dll, version 6.0.2600.0, stamp 3b842046, debug?
0,
> > fault address 0x001e9b62.
> >
> > Para obtener más información, vea el Centro de ayuda y soporte técnico
en
> > http://go.microsoft.com/fwlink/events.asp.
> > Datos:
> > 0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
> > 0008: 69 00 63 00 61 00 74 00   i.c.a.t.
> > 0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
> > 0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
> > 0020: 75 00 72 00 65 00 20 00   u.r.e. .
> > 0028: 20 00 6f 00 75 00 74 00    .o.u.t.
> > 0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
> > 0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
> > 0040: 20 00 31 00 31 00 2e 00    .1.1...
> > 0048: 30 00 2e 00 38 00 31 00   0...8.1.
> > 0050: 36 00 39 00 2e 00 30 00   6.9...0.
> > 0058: 20 00 34 00 36 00 35 00    .4.6.5.
> > 0060: 66 00 32 00 38 00 65 00   f.2.8.e.
> > 0068: 33 00 20 00 69 00 6e 00   3. .i.n.
> > 0070: 20 00 6d 00 73 00 68 00    .m.s.h.
> > 0078: 74 00 6d 00 6c 00 2e 00   t.m.l...
> > 0080: 64 00 6c 00 6c 00 20 00   d.l.l. .
> > 0088: 36 00 2e 00 30 00 2e 00   6...0...
> > 0090: 32 00 36 00 30 00 30 00   2.6.0.0.
> > 0098: 2e 00 30 00 20 00 33 00   ..0. .3.
> > 00a0: 62 00 38 00 34 00 32 00   b.8.4.2.
> > 00a8: 30 00 34 00 36 00 20 00   0.4.6. .
> > 00b0: 66 00 44 00 65 00 62 00   f.D.e.b.
> > 00b8: 75 00 67 00 20 00 30 00   u.g. .0.
> > 00c0: 20 00 61 00 74 00 20 00    .a.t. .
> > 00c8: 6f 00 66 00 66 00 73 00   o.f.f.s.
> > 00d0: 65 00 74 00 20 00 30 00   e.t. .0.
> > 00d8: 30 00 31 00 65 00 39 00   0.1.e.9.
> > 00e0: 62 00 36 00 32 00 0d 00   b.6.2...
> > 00e8: 0a 00                     ..
> >
> > Could somebody help me please?.
> >
> > Thanks in advance!!.
> >
> >
> >

"Elías Manchón" <elia***@gaviotasimbac.com> wrote in message
news:On01Kc9oJHA.5420@TK2MSFTNGP04.phx.gbl...
> Hi Folks!!,
>
> I have a issue with Outlook 2003. When I open a mail to print it causes a
> crash and Outlook is closed with a error message.
> I have locked on event viewer and I can see the next error:
>
> Tipo de suceso: Error
> Origen del suceso: Microsoft Office 11
> Categoría del suceso: Ninguno
> Id. suceso: 1000
> Fecha:  13/03/2009
> Hora:  13:30:31
> Usuario:  No disponible
> Descripción:
> Faulting application outlook.exe, version 11.0.8169.0, stamp 465f28e3,
> faulting module mshtml.dll, version 6.0.2600.0, stamp 3b842046, debug? 0,
> fault address 0x001e9b62.
>
> Para obtener más información, vea el Centro de ayuda y soporte técnico en
> http://go.microsoft.com/fwlink/events.asp.
> Datos:
> 0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
> 0008: 69 00 63 00 61 00 74 00   i.c.a.t.
> 0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
> 0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
> 0020: 75 00 72 00 65 00 20 00   u.r.e. .
> 0028: 20 00 6f 00 75 00 74 00    .o.u.t.
> 0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
> 0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
> 0040: 20 00 31 00 31 00 2e 00    .1.1...
> 0048: 30 00 2e 00 38 00 31 00   0...8.1.
> 0050: 36 00 39 00 2e 00 30 00   6.9...0.
> 0058: 20 00 34 00 36 00 35 00    .4.6.5.
> 0060: 66 00 32 00 38 00 65 00   f.2.8.e.
> 0068: 33 00 20 00 69 00 6e 00   3. .i.n.
> 0070: 20 00 6d 00 73 00 68 00    .m.s.h.
> 0078: 74 00 6d 00 6c 00 2e 00   t.m.l...
> 0080: 64 00 6c 00 6c 00 20 00   d.l.l. .
> 0088: 36 00 2e 00 30 00 2e 00   6...0...
> 0090: 32 00 36 00 30 00 30 00   2.6.0.0.
> 0098: 2e 00 30 00 20 00 33 00   ..0. .3.
> 00a0: 62 00 38 00 34 00 32 00   b.8.4.2.
> 00a8: 30 00 34 00 36 00 20 00   0.4.6. .
> 00b0: 66 00 44 00 65 00 62 00   f.D.e.b.
> 00b8: 75 00 67 00 20 00 30 00   u.g. .0.
> 00c0: 20 00 61 00 74 00 20 00    .a.t. .
> 00c8: 6f 00 66 00 66 00 73 00   o.f.f.s.
> 00d0: 65 00 74 00 20 00 30 00   e.t. .0.
> 00d8: 30 00 31 00 65 00 39 00   0.1.e.9.
> 00e0: 62 00 36 00 32 00 0d 00   b.6.2...
> 00e8: 0a 00                     ..
>
> Could somebody help me please?.
>
> Thanks in advance!!.
>
>

"Diane Poremsky [MVP]" <outlook***@msn.com> escribió en el mensaje
news:%23QdiMFFpJHA.4372@TK2MSFTNGP02.phx.gbl...
> Begin by finding and deleting outlprnt.
> See http://www.outlook-tips.net/beginner/filepath.htm if you need help
> finding it.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Elías Manchón" <elia***@gaviotasimbac.com> wrote in message
> news:On01Kc9oJHA.5420@TK2MSFTNGP04.phx.gbl...
> > Hi Folks!!,
> >
> > I have a issue with Outlook 2003. When I open a mail to print it causes
a
> > crash and Outlook is closed with a error message.
> > I have locked on event viewer and I can see the next error:
> >
> > Tipo de suceso: Error
> > Origen del suceso: Microsoft Office 11
> > Categoría del suceso: Ninguno
> > Id. suceso: 1000
> > Fecha:  13/03/2009
> > Hora:  13:30:31
> > Usuario:  No disponible
> > Descripción:
> > Faulting application outlook.exe, version 11.0.8169.0, stamp 465f28e3,
> > faulting module mshtml.dll, version 6.0.2600.0, stamp 3b842046, debug?
0,
> > fault address 0x001e9b62.
> >
> > Para obtener más información, vea el Centro de ayuda y soporte técnico
en
> > http://go.microsoft.com/fwlink/events.asp.
> > Datos:
> > 0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
> > 0008: 69 00 63 00 61 00 74 00   i.c.a.t.
> > 0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
> > 0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
> > 0020: 75 00 72 00 65 00 20 00   u.r.e. .
> > 0028: 20 00 6f 00 75 00 74 00    .o.u.t.
> > 0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
> > 0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
> > 0040: 20 00 31 00 31 00 2e 00    .1.1...
> > 0048: 30 00 2e 00 38 00 31 00   0...8.1.
> > 0050: 36 00 39 00 2e 00 30 00   6.9...0.
> > 0058: 20 00 34 00 36 00 35 00    .4.6.5.
> > 0060: 66 00 32 00 38 00 65 00   f.2.8.e.
> > 0068: 33 00 20 00 69 00 6e 00   3. .i.n.
> > 0070: 20 00 6d 00 73 00 68 00    .m.s.h.
> > 0078: 74 00 6d 00 6c 00 2e 00   t.m.l...
> > 0080: 64 00 6c 00 6c 00 20 00   d.l.l. .
> > 0088: 36 00 2e 00 30 00 2e 00   6...0...
> > 0090: 32 00 36 00 30 00 30 00   2.6.0.0.
> > 0098: 2e 00 30 00 20 00 33 00   ..0. .3.
> > 00a0: 62 00 38 00 34 00 32 00   b.8.4.2.
> > 00a8: 30 00 34 00 36 00 20 00   0.4.6. .
> > 00b0: 66 00 44 00 65 00 62 00   f.D.e.b.
> > 00b8: 75 00 67 00 20 00 30 00   u.g. .0.
> > 00c0: 20 00 61 00 74 00 20 00    .a.t. .
> > 00c8: 6f 00 66 00 66 00 73 00   o.f.f.s.
> > 00d0: 65 00 74 00 20 00 30 00   e.t. .0.
> > 00d8: 30 00 31 00 65 00 39 00   0.1.e.9.
> > 00e0: 62 00 36 00 32 00 0d 00   b.6.2...
> > 00e8: 0a 00                     ..
> >
> > Could somebody help me please?.
> >
> > Thanks in advance!!.
> >
> >

"Elías Manchón" <elia***@gaviotasimbac.com> wrote in message
news:O7jrn57pJHA.6132@TK2MSFTNGP06.phx.gbl...
> Hi Diane,
> I have deleted outlprnt but it doesn' t work, again the same problem.
>
> Thanks in advance!!
>
> "Diane Poremsky [MVP]" <outlook***@msn.com> escribió en el mensaje
> news:%23QdiMFFpJHA.4372@TK2MSFTNGP02.phx.gbl...
>> Begin by finding and deleting outlprnt.
>> See http://www.outlook-tips.net/beginner/filepath.htm if you need help
>> finding it.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "Elías Manchón" <elia***@gaviotasimbac.com> wrote in message
>> news:On01Kc9oJHA.5420@TK2MSFTNGP04.phx.gbl...
>> > Hi Folks!!,
>> >
>> > I have a issue with Outlook 2003. When I open a mail to print it causes
> a
>> > crash and Outlook is closed with a error message.
>> > I have locked on event viewer and I can see the next error:
>> >
>> > Tipo de suceso: Error
>> > Origen del suceso: Microsoft Office 11
>> > Categoría del suceso: Ninguno
>> > Id. suceso: 1000
>> > Fecha:  13/03/2009
>> > Hora:  13:30:31
>> > Usuario:  No disponible
>> > Descripción:
>> > Faulting application outlook.exe, version 11.0.8169.0, stamp 465f28e3,
>> > faulting module mshtml.dll, version 6.0.2600.0, stamp 3b842046, debug?
> 0,
>> > fault address 0x001e9b62.
>> >
>> > Para obtener más información, vea el Centro de ayuda y soporte técnico
> en
>> > http://go.microsoft.com/fwlink/events.asp.
>> > Datos:
>> > 0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
>> > 0008: 69 00 63 00 61 00 74 00   i.c.a.t.
>> > 0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
>> > 0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
>> > 0020: 75 00 72 00 65 00 20 00   u.r.e. .
>> > 0028: 20 00 6f 00 75 00 74 00    .o.u.t.
>> > 0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
>> > 0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
>> > 0040: 20 00 31 00 31 00 2e 00    .1.1...
>> > 0048: 30 00 2e 00 38 00 31 00   0...8.1.
>> > 0050: 36 00 39 00 2e 00 30 00   6.9...0.
>> > 0058: 20 00 34 00 36 00 35 00    .4.6.5.
>> > 0060: 66 00 32 00 38 00 65 00   f.2.8.e.
>> > 0068: 33 00 20 00 69 00 6e 00   3. .i.n.
>> > 0070: 20 00 6d 00 73 00 68 00    .m.s.h.
>> > 0078: 74 00 6d 00 6c 00 2e 00   t.m.l...
>> > 0080: 64 00 6c 00 6c 00 20 00   d.l.l. .
>> > 0088: 36 00 2e 00 30 00 2e 00   6...0...
>> > 0090: 32 00 36 00 30 00 30 00   2.6.0.0.
>> > 0098: 2e 00 30 00 20 00 33 00   ..0. .3.
>> > 00a0: 62 00 38 00 34 00 32 00   b.8.4.2.
>> > 00a8: 30 00 34 00 36 00 20 00   0.4.6. .
>> > 00b0: 66 00 44 00 65 00 62 00   f.D.e.b.
>> > 00b8: 75 00 67 00 20 00 30 00   u.g. .0.
>> > 00c0: 20 00 61 00 74 00 20 00    .a.t. .
>> > 00c8: 6f 00 66 00 66 00 73 00   o.f.f.s.
>> > 00d0: 65 00 74 00 20 00 30 00   e.t. .0.
>> > 00d8: 30 00 31 00 65 00 39 00   0.1.e.9.
>> > 00e0: 62 00 36 00 32 00 0d 00   b.6.2...
>> > 00e8: 0a 00                     ..
>> >
>> > Could somebody help me please?.
>> >
>> > Thanks in advance!!.
>> >
>> >
>
>