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Outlook Update Will Not Install - Help....

Author
5 Mar 2009 1:22 PM
Spike9458
Hi All,

  The Outlook junkmail filter update that came out last month
(kb959634) flat out refuses to update. I am using Office 2007 Pro SP1
on a Vista SP1 OS.

  I have tried almost everything I have found online. Interesting note
- when I try to do a repair install to Outlook, it too fails to
finish.

  Other updates seem to install just fine, but I get the error
80070641, and a couple of times I got 80070643 (after trying some
repair things I found through google).

  I don't mind wiping my disk and reinstalling everything, but I would
rather know why this update won't install first, and why I am
unsuccessful at repairing the Office 2007 installation. Other updates
install around this one with no problems, this one always returns a
failed error.

  Thanks in advance for any insight to this crazy issue.

--Jim

Author
5 Mar 2009 1:30 PM
Spike9458
As an add on to my op, the eventviewer gives me 2 Outlook errors when
I try to install the update:

  1. Error 34 - Failed to get the Crawl Scope Manager with
error=0x8001010d
  2. Error 35 - Failed to determine if the store is in the crawl scope
(error=0x8001010d)

  Thanks,

--Jim
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Author
5 Mar 2009 2:03 PM
Brian Tillman [MVP - Outlook]
"Spike9458" <BMCSreti***@gmail.com> wrote in message
news:e9001f89-6496-441b-9644-6cdda9138db6@e3g2000vbe.googlegroups.com...

>  The Outlook junkmail filter update that came out last month
> (kb959634) flat out refuses to update. I am using Office 2007 Pro SP1
> on a Vista SP1 OS.

Odd.  I have a system with both of those and it installed just fine.

>  I have tried almost everything I have found online. Interesting note
> - when I try to do a repair install to Outlook, it too fails to
> finish.

Googling this problem indicates that updating to WDS 4.0 can cure the problem.
It is a Windows Desktop Search error.
--
Brian Tillman [MVP-Outlook]
Author
7 Mar 2009 4:54 PM
Spike9458
On Mar 5, 9:03 am, "Brian Tillman [MVP - Outlook]"
<tillman1***@yahoo.com> wrote:
Show quoteHide quote
> "Spike9458" <BMCSreti***@gmail.com> wrote in message
>
> news:e9001f89-6496-441b-9644-6cdda9138db6@e3g2000vbe.googlegroups.com...
>
> >  The Outlook junkmail filter update that came out last month
> > (kb959634) flat out refuses to update. I am using Office 2007 Pro SP1
> > on a Vista SP1 OS.
>
> Odd.  I have a system with both of those and it installed just fine.
>
> >  I have tried almost everything I have found online. Interesting note
> > - when I try to do a repair install to Outlook, it too fails to
> > finish.
>
> Googling this problem indicates that updating to WDS 4.0 can cure the problem.
> It is a Windows Desktop Search error.
> --
> Brian Tillman [MVP-Outlook]

Sorry for the delay in getting back to you, I couldn't find this post
to reply to ( I was in the wrong group ).

Anyway, I uninstalled and reinstalled the WDS 4.0 with no change in
results. I'm sure yours installed just fine, but mine will not. I am
thinking there must be something wrong with the Office 2007
installation since it is not able to complete a repair.

I am going to try a clean boot and try to install the update that way.
I'll post back my results and any other tricks I try.

Thanks for your attention in this matter.

--Jim

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