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Screen Stays on Top

Author
16 Feb 2009 7:57 PM
Jan
This one's driving me nuts! If I'm in Outlook and want to open a contact
page, or compose a new email, or do ANYTHING other than see my Inbox, I have
to manually minimize the the Outlook to get to the second screen, which is
"hiding" in the back. This only started happening today! (Lucky me!!). I
haven't changed anything, or done anything different, and don't know why
it's happening. HELP !

Author
16 Feb 2009 10:50 PM
Diane Poremsky [MVP]
Version?
Did you reboot?
Run Detect and repair?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-requ***@lists.outlooktips.net

Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


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"Jan" <j**@greenwaldlaw.org> wrote in message
news:Qyjml.16418$YU2.15848@nlpi066.nbdc.sbc.com...
> This one's driving me nuts! If I'm in Outlook and want to open a contact
> page, or compose a new email, or do ANYTHING other than see my Inbox, I
> have to manually minimize the the Outlook to get to the second screen,
> which is "hiding" in the back. This only started happening today! (Lucky
> me!!). I haven't changed anything, or done anything different, and don't
> know why it's happening. HELP !
>
Author
17 Feb 2009 3:04 AM
Jan
Version 2007
Rebooted 6 times
Where's detect and repair?


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"Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
news:%23$07wjIkJHA.3380@TK2MSFTNGP04.phx.gbl...
> Version?
> Did you reboot?
> Run Detect and repair?
>
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-requ***@lists.outlooktips.net
>
> Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Jan" <j**@greenwaldlaw.org> wrote in message
> news:Qyjml.16418$YU2.15848@nlpi066.nbdc.sbc.com...
>> This one's driving me nuts! If I'm in Outlook and want to open a contact
>> page, or compose a new email, or do ANYTHING other than see my Inbox, I
>> have to manually minimize the the Outlook to get to the second screen,
>> which is "hiding" in the back. This only started happening today! (Lucky
>> me!!). I haven't changed anything, or done anything different, and don't
>> know why it's happening. HELP !
>>
Author
17 Feb 2009 4:52 AM
Diane Poremsky [MVP]
In 2007 its called Office diagnostics and is on the help menu.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-requ***@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Show quoteHide quote
"Jan" <jan***@pacbell.net> wrote in message
news:mPpml.13980$as4.2046@nlpi069.nbdc.sbc.com...
> Version 2007
> Rebooted 6 times
> Where's detect and repair?
>
>
> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
> news:%23$07wjIkJHA.3380@TK2MSFTNGP04.phx.gbl...
>> Version?
>> Did you reboot?
>> Run Detect and repair?
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-requ***@lists.outlooktips.net
>>
>> Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "Jan" <j**@greenwaldlaw.org> wrote in message
>> news:Qyjml.16418$YU2.15848@nlpi066.nbdc.sbc.com...
>>> This one's driving me nuts! If I'm in Outlook and want to open a contact
>>> page, or compose a new email, or do ANYTHING other than see my Inbox, I
>>> have to manually minimize the the Outlook to get to the second screen,
>>> which is "hiding" in the back. This only started happening today! (Lucky
>>> me!!). I haven't changed anything, or done anything different, and don't
>>> know why it's happening. HELP !
>>>
>
>
Author
17 Feb 2009 5:14 AM
Jan
Thanks ! I'll try it and keep my fingers crossed..


Show quoteHide quote
"Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
news:ePCUauLkJHA.4868@TK2MSFTNGP05.phx.gbl...
> In 2007 its called Office diagnostics and is on the help menu.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ***@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Jan" <jan***@pacbell.net> wrote in message
> news:mPpml.13980$as4.2046@nlpi069.nbdc.sbc.com...
>> Version 2007
>> Rebooted 6 times
>> Where's detect and repair?
>>
>>
>> "Diane Poremsky [MVP]" <outlook***@msn.com> wrote in message
>> news:%23$07wjIkJHA.3380@TK2MSFTNGP04.phx.gbl...
>>> Version?
>>> Did you reboot?
>>> Run Detect and repair?
>>>
>>> --
>>> Diane Poremsky [MVP - Outlook]
>>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>>
>>> Outlook Tips by email:
>>> dailytips-subscribe-requ***@lists.outlooktips.net
>>>
>>> Exchange Messaging Outlook newsletter:
>>> EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM
>>>
>>> Outlook Tips: http://www.outlook-tips.net/
>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>>
>>> You can access this newsgroup by visiting
>>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>>> your
>>> newsreader to msnews.microsoft.com.
>>>
>>>
>>> "Jan" <j**@greenwaldlaw.org> wrote in message
>>> news:Qyjml.16418$YU2.15848@nlpi066.nbdc.sbc.com...
>>>> This one's driving me nuts! If I'm in Outlook and want to open a
>>>> contact page, or compose a new email, or do ANYTHING other than see my
>>>> Inbox, I have to manually minimize the the Outlook to get to the second
>>>> screen, which is "hiding" in the back. This only started happening
>>>> today! (Lucky me!!). I haven't changed anything, or done anything
>>>> different, and don't know why it's happening. HELP !
>>>>
>>
>>
Author
17 Feb 2009 1:54 PM
Brian Tillman [MVP - Outlook]
"Jan" <j**@greenwaldlaw.org> wrote in message
news:Qyjml.16418$YU2.15848@nlpi066.nbdc.sbc.com...

> This one's driving me nuts! If I'm in Outlook and want to open a contact
> page, or compose a new email, or do ANYTHING other than see my Inbox, I
> have to manually minimize the the Outlook to get to the second screen,
> which is "hiding" in the back. This only started happening today! (Lucky
> me!!). I haven't changed anything, or done anything different, and don't
> know why it's happening. HELP !

Does this happen if you start Outlook in safe mode?  Hold Ctrl while you
start Outlook.  Do you have Plaxo?
--
Brian Tillman [MVP-Outlook]
Author
17 Feb 2009 7:40 PM
Jan
No, it isn't happening in safe mode ! I don't know what Plaxo is.


Show quoteHide quote
"Brian Tillman [MVP - Outlook]" <tillman1***@yahoo.com> wrote in message
news:uj4eOdQkJHA.1408@TK2MSFTNGP06.phx.gbl...
> "Jan" <j**@greenwaldlaw.org> wrote in message
> news:Qyjml.16418$YU2.15848@nlpi066.nbdc.sbc.com...
>
>> This one's driving me nuts! If I'm in Outlook and want to open a contact
>> page, or compose a new email, or do ANYTHING other than see my Inbox, I
>> have to manually minimize the the Outlook to get to the second screen,
>> which is "hiding" in the back. This only started happening today! (Lucky
>> me!!). I haven't changed anything, or done anything different, and don't
>> know why it's happening. HELP !
>
> Does this happen if you start Outlook in safe mode?  Hold Ctrl while you
> start Outlook.  Do you have Plaxo?
> --
> Brian Tillman [MVP-Outlook]
Author
18 Feb 2009 12:53 PM
Brian Tillman [MVP - Outlook]
"Jan" <j**@greenwaldlaw.org> wrote in message
news:PlEml.2150$Lr6.327@flpi143.ffdc.sbc.com...

> No, it isn't happening in safe mode ! I don't know what Plaxo is.

If you don't know what Plaxo is, then you probably don't have it.

If it doesn't happen in safe mode, then it's likely you have some
misbehaving add-in causing the problem.  Look in the Add-In Manager
(Tools>Trust Center>Add-Ins) and disable all the add-ins.  Reenable each one
at a time and test again.  Eventually you should find the add-in causing the
problem.  It wouldn't hurt to close and restart Outlook between each trial
so that everything loads cleanly each time.  That's what I'd do, anyway.
--
Brian Tillman [MVP-Outlook]
Author
18 Feb 2009 3:39 PM
Jan Groshan
How do you disable the add-ins?

The add-ons listed are:

Google desktop toolbar
Microsoft exchange unified messaging
Microsoft Office sharepoint server colleague import
Miscrosoft outlook mobile service
ShareO (a program that allows our two computers to share the information in
Outlook)
Timeslips (our office billing program)
Windows search email indexer (which is only working on one of the two
computers....but that's another story)
Xobni (an email search program installed because Windows search email
indexer wasn't working!)





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"Brian Tillman [MVP - Outlook]" <tillman1***@yahoo.com> wrote in message
news:ekAKWfckJHA.4408@TK2MSFTNGP06.phx.gbl...
> "Jan" <j**@greenwaldlaw.org> wrote in message
> news:PlEml.2150$Lr6.327@flpi143.ffdc.sbc.com...
>
>> No, it isn't happening in safe mode ! I don't know what Plaxo is.
>
> If you don't know what Plaxo is, then you probably don't have it.
>
> If it doesn't happen in safe mode, then it's likely you have some
> misbehaving add-in causing the problem.  Look in the Add-In Manager
> (Tools>Trust Center>Add-Ins) and disable all the add-ins.  Reenable each
> one at a time and test again.  Eventually you should find the add-in
> causing the problem.  It wouldn't hurt to close and restart Outlook
> between each trial so that everything loads cleanly each time.  That's
> what I'd do, anyway.
> --
> Brian Tillman [MVP-Outlook]
Author
18 Feb 2009 7:53 PM
Brian Tillman [MVP - Outlook]
"Jan Groshan" <jan***@pacbell.net> wrote in message
news:EYVml.5565$%54.527@nlpi070.nbdc.sbc.com...

> How do you disable the add-ins?

Aren't there check boxes next to their names?  I'm not at my OL 2007 system
right now and I don't recall how this dialogue appears.

> The add-ons listed are:
>
> Google desktop toolbar

This is the first one I'd suspect.  It could be one of the others, though.
--
Brian Tillman [MVP-Outlook]
Author
18 Feb 2009 8:10 PM
Jan
No, there are no check boxes and no right-click option.


Show quoteHide quote
"Brian Tillman [MVP - Outlook]" <tillman1***@yahoo.com> wrote in message
news:uhlaCKgkJHA.5724@TK2MSFTNGP02.phx.gbl...
> "Jan Groshan" <jan***@pacbell.net> wrote in message
> news:EYVml.5565$%54.527@nlpi070.nbdc.sbc.com...
>
>> How do you disable the add-ins?
>
> Aren't there check boxes next to their names?  I'm not at my OL 2007
> system right now and I don't recall how this dialogue appears.
>
>> The add-ons listed are:
>>
>> Google desktop toolbar
>
> This is the first one I'd suspect.  It could be one of the others, though.
> --
> Brian Tillman [MVP-Outlook]
Author
21 Feb 2009 4:44 PM
Jan Groshan
It occurred to me that this problem started around the time I installed the
up-dated ShareO software, so I wrote to them about the problem. I thought I
would pass their response on in case others were having similar issues:

"This is a known Outlook problem, because sometimes it sets itself as "on
top" window, and all other windows go behind it. This would be happening
with or without our software. However, you could try to start Outlook.exe
with /cleanprofile option. Close MS Outlook, right mouse click on Outlook
shortcut and add " /cleanprofile" at the end of target field. Try to start
MS Outlook, it will not load because of that option. Then remove that option
and try to start MS Outlook again. :

There suggested resolution seems to be working .... so far.



Show quoteHide quote
"Brian Tillman [MVP - Outlook]" <tillman1***@yahoo.com> wrote in message
news:uhlaCKgkJHA.5724@TK2MSFTNGP02.phx.gbl...
> "Jan Groshan" <jan***@pacbell.net> wrote in message
> news:EYVml.5565$%54.527@nlpi070.nbdc.sbc.com...
>
>> How do you disable the add-ins?
>
> Aren't there check boxes next to their names?  I'm not at my OL 2007
> system right now and I don't recall how this dialogue appears.
>
>> The add-ons listed are:
>>
>> Google desktop toolbar
>
> This is the first one I'd suspect.  It could be one of the others, though.
> --
> Brian Tillman [MVP-Outlook]