A few questions regarding Outlook 2003

12 Jun 2005 1:37 PM

MCU

I had created an account in Outlook and although it started out working fine
- within a few hours I was no longer receiving emails - I could send email
out, but for some reason wasn't receiving them? Why would that be?

I decided to remove the account and create it again - thinking this may
resolve the problem - however, when I chose to remove the account all the
email information as well as folders I had created had remained. I thought
once I removed the account -all the account information would also be removed
and I could start from scratch - how can I remove all the account info
completely (for e.g. inbox messages, outbox mess, etc.) and create a new
account?

Once the above problems are resolved... do I have the option of adding a
completely seperate email account to outlook and keeping the two accounts
seperate (for e.g. personal email vs. business email)? If so, how do I set
it up?

Thank you for your feedback...

12 Jun 2005 4:44 PM

Vince Averello [MVP-Outlook]

You can use the Rules Wizard to sort mail items based on the account they're
received via.

As you've seen removing an account only removes the account info not the
mail items that you received via the account or sent with it. Downloading
the items may have removed them from the server (based on account settings)
so automatically deleting them would be a sub-optimal solution. You can
remove them manually if you desire. The Outbox issue is another story. If
put Outlook in to an offline state (via the File menu) you should be able to
delete any items you want from the Outbox.

Show quoteHide quote

"MCU" <M**@discussions.microsoft.com> wrote in message
news:6B25321F-9A73-4852-8445-31F80AE84FB2@microsoft.com...
>I had created an account in Outlook and although it started out working
>fine
> - within a few hours I was no longer receiving emails - I could send email
> out, but for some reason wasn't receiving them? Why would that be?
>
> I decided to remove the account and create it again - thinking this may
> resolve the problem - however, when I chose to remove the account all the
> email information as well as folders I had created had remained. I
> thought
> once I removed the account -all the account information would also be
> removed
> and I could start from scratch - how can I remove all the account info
> completely (for e.g. inbox messages, outbox mess, etc.) and create a new
> account?
>
> Once the above problems are resolved... do I have the option of adding a
> completely seperate email account to outlook and keeping the two accounts
> seperate (for e.g. personal email vs. business email)? If so, how do I
> set
> it up?

12 Jun 2005 6:44 PM

Brian Tillman

MCU <M**@discussions.microsoft.com> wrote:

> I had created an account in Outlook and although it started out
> working fine - within a few hours I was no longer receiving emails -
> I could send email out, but for some reason wasn't receiving them?
> Why would that be?

There are many reasons, but you post few symptoms, so it's hard to nail down
what happened.

> I decided to remove the account and create it again - thinking this
> may resolve the problem - however, when I chose to remove the account
> all the email information as well as folders I had created had
> remained. I thought once I removed the account -all the account
> information would also be removed and I could start from scratch -

Removing an account doesn't touch existing data.

> how can I remove all the account info completely (for e.g. inbox
> messages, outbox mess, etc.) and create a new account?

The account and the data store are only semi-related. To start over with a
new data store, click FIle>New>Outlook Data File, create a new PST, then
make it your delivery location.

> Once the above problems are resolved... do I have the option of
> adding a completely seperate email account to outlook and keeping the
> two accounts seperate (for e.g. personal email vs. business email)?
> If so, how do I set it up?

You have two choices: one is th use rules to sort your incoming data into
separate PSTs. You'll still share Tasks, Calendar, and Contacts. The
other, for completely separate data stores, is to use two mail profiles and
stop/restart Outlook to switch between them.

--
Brian Tillman

13 Jun 2005 1:32 PM

Still confused?

Brian I appreciate all your support, but I still a bit lost. To start over
with a
Show quoteHide quote

> new data store, click FIle>New>Outlook Data File, create a new PST, then
> make it your delivery location. I tried creating a new PST and it was automatically saved as personal folders, but this didn't change any of the data?

"Brian Tillman" wrote:

> MCU <M**@discussions.microsoft.com> wrote:
>
> > I had created an account in Outlook and although it started out
> > working fine - within a few hours I was no longer receiving emails -
> > I could send email out, but for some reason wasn't receiving them?
> > Why would that be?
>
> There are many reasons, but you post few symptoms, so it's hard to nail down
> what happened.
>
> > I decided to remove the account and create it again - thinking this
> > may resolve the problem - however, when I chose to remove the account
> > all the email information as well as folders I had created had
> > remained. I thought once I removed the account -all the account
> > information would also be removed and I could start from scratch -
>
> Removing an account doesn't touch existing data.
>
> > how can I remove all the account info completely (for e.g. inbox
> > messages, outbox mess, etc.) and create a new account?
>
> The account and the data store are only semi-related. To start over with a
> new data store, click FIle>New>Outlook Data File, create a new PST, then
> make it your delivery location.
>
> > Once the above problems are resolved... do I have the option of
> > adding a completely seperate email account to outlook and keeping the
> > two accounts seperate (for e.g. personal email vs. business email)?
> > If so, how do I set it up?
>
> You have two choices: one is th use rules to sort your incoming data into
> separate PSTs. You'll still share Tasks, Calendar, and Contacts. The
> other, for completely separate data stores, is to use two mail profiles and
> stop/restart Outlook to switch between them.
> --
> Brian Tillman
>
>

13 Jun 2005 4:12 PM

Brian Tillman

Still confused? <Still confus***@discussions.microsoft.com> wrote:

> Brian I appreciate all your support, but I still a bit lost.

State what EXACTLY you've tried and EXACTLY what happens.

--
Brian Tillman

A few questions regarding Outlook 2003 - please help!