Address list not found

7 May 2005 10:05 AM

Griff

Hi,

Recently had to re-install Windows XP and before doing so saved the outlook
.. pst file which resided in Outlook 2003.

After re-installing XP, I copied this file across to the new Outlook Folder
and all of my previous emails are accessible again - great.

Only problem is when I write a new email, and I click on To... at the side
of the address box I get a message saying 'The address list could not be
displayed'

In my Folder list in the main Outlook window I have a folder called
'Contacts' and all of my email addresses appear there.

How is it possible to get this list to appear at the drop down at the side
of the address box when composing a new email?

Thanks,

Griff.

7 May 2005 10:40 AM

Russ Valentine [MVP-Outlook]

Never overwrite a PST file. You will corrupt your profile.
If the only thing that got corrupted was your Outlook Address Book, just
remove it, restart Outlook, then re-add it. If you find other settings
corrupted, you'll need to create a new profile, then reconnect your old data
correctly:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]

Show quote

"Griff" <berringt***@clara.net> wrote in message
news:427c92d4$1_1@mk-nntp-2.news.uk.tiscali.com...
> Hi,
>
> Recently had to re-install Windows XP and before doing so saved the
> outlook
> . pst file which resided in Outlook 2003.
>
> After re-installing XP, I copied this file across to the new Outlook
> Folder
> and all of my previous emails are accessible again - great.
>
> Only problem is when I write a new email, and I click on To... at the side
> of the address box I get a message saying 'The address list could not be
> displayed'
>
> In my Folder list in the main Outlook window I have a folder called
> 'Contacts' and all of my email addresses appear there.
>
> How is it possible to get this list to appear at the drop down at the side
> of the address box when composing a new email?
>
> Thanks,
>
> Griff.
>
>

7 May 2005 11:43 AM

Griff

Thanks Russ,

Griff.

Show quote

"Russ Valentine [MVP-Outlook]" <russ***@gmail.com> wrote in message
news:O7ljfEvUFHA.3280@TK2MSFTNGP09.phx.gbl...
> Never overwrite a PST file. You will corrupt your profile.
> If the only thing that got corrupted was your Outlook Address Book, just
> remove it, restart Outlook, then re-add it. If you find other settings
> corrupted, you'll need to create a new profile, then reconnect your old
data
> correctly:
> http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Griff" <berringt***@clara.net> wrote in message
> news:427c92d4$1_1@mk-nntp-2.news.uk.tiscali.com...
> > Hi,
> >
> > Recently had to re-install Windows XP and before doing so saved the
> > outlook
> > . pst file which resided in Outlook 2003.
> >
> > After re-installing XP, I copied this file across to the new Outlook
> > Folder
> > and all of my previous emails are accessible again - great.
> >
> > Only problem is when I write a new email, and I click on To... at the
side
> > of the address box I get a message saying 'The address list could not be
> > displayed'
> >
> > In my Folder list in the main Outlook window I have a folder called
> > 'Contacts' and all of my email addresses appear there.
> >
> > How is it possible to get this list to appear at the drop down at the
side
> > of the address box when composing a new email?
> >
> > Thanks,
> >
> > Griff.
> >
> >
>
>