|
outlook
newsgroups
|
|||||||||||||||||||||||
|
|||||||||||||||||||||||
Opening Excel files via OutlookToday all of a sudden Outlook 2003 SP3 no longer opens excel attachments
properly. It does cause the Excel software to start but the screen remains grey and empty. Any idea what's causing this ? JP This is a shot in the dark, but if you open Excel and go to Tools | Options
Show quoteHide quote | General, is the option to ignore other applications checked? -- Show quoteHide quote-Patrick Reed "JP" <J*@discussions.microsoft.com> wrote in message news:BC4E2212-89EE-4966-AA2C-DCBEC809DC07@microsoft.com... > Today all of a sudden Outlook 2003 SP3 no longer opens excel attachments > properly. It does cause the Excel software to start but the screen remains > grey and empty. Any idea what's causing this ? > > JP No, it isn't.
Show quoteHide quote "Patrick Reed" wrote: > This is a shot in the dark, but if you open Excel and go to Tools | Options > | General, is the option to ignore other applications checked? > > -- > -Patrick Reed > > > > "JP" <J*@discussions.microsoft.com> wrote in message > news:BC4E2212-89EE-4966-AA2C-DCBEC809DC07@microsoft.com... > > Today all of a sudden Outlook 2003 SP3 no longer opens excel attachments > > properly. It does cause the Excel software to start but the screen remains > > grey and empty. Any idea what's causing this ? > > > > JP > > Just out of curiosity, if you first save the attachment, and then open it
from the folder to which it was saved, does it still behave the same way? First thing I would try would be to clear out the temporary Internet files folder. Please see here for instructions: http://www.slipstick.com/outlook/securetemp.htm Pay special attention to the fact you need to copy and paste the path into the address bar or Start | Run because you cannot browse to this folder like most others. I need to also ask if you use an anti-virus scanner to scan incoming messages. It may be worth it to try disabling any tie-in to Outlook through the AV software's configuration and see if things behave differently. Especially if these are password protected Excel files... I've experienced issues where some AV software will choke because it can't scan the protected file. Another odd thing I've seen once or twice with Excel - sometimes an errant reference to a previously opened spreadsheet causes Excel to choke. In Excel, go to Tools | Options | General again. Clear the checkbox for the recently used file list. Also, ensure the default file location points to a valid path. If there is anything in the field labeled, "At startup, open all files in:" clear that out. And finally, I saw an Internet forum post out there that mentioned a faulty printer connection causing a similar issue to this. I've never seen this before, but it's worth a shot to check the printers installed on this machine. Ensure whatever is there is available and can be printed to. ....any of this do anything for you? -- Show quoteHide quote-Patrick Reed "JP" <J*@discussions.microsoft.com> wrote in message news:971952B5-DA4B-4125-8917-5DAE773BDA51@microsoft.com... > No, it isn't. > > "Patrick Reed" wrote: > >> This is a shot in the dark, but if you open Excel and go to Tools | >> Options >> | General, is the option to ignore other applications checked? >> >> -- >> -Patrick Reed >> >> >> >> "JP" <J*@discussions.microsoft.com> wrote in message >> news:BC4E2212-89EE-4966-AA2C-DCBEC809DC07@microsoft.com... >> > Today all of a sudden Outlook 2003 SP3 no longer opens excel >> > attachments >> > properly. It does cause the Excel software to start but the screen >> > remains >> > grey and empty. Any idea what's causing this ? >> > >> > JP >> >> Patrick, I appreciate your comments.
To answer your questions: 1. when saved to disk the file opens normally 2. temp internet files cleared, no change 3. AV scanner turned off, no change 4. checkbox recently used files cleared, no change 5. printer connected/disconnected, no change Should the fact that I don't see any verification certs (digital signatures and/or trusted publishers) worry me I wonder ? Show quoteHide quote "Patrick Reed" wrote: > Just out of curiosity, if you first save the attachment, and then open it > from the folder to which it was saved, does it still behave the same way? > > First thing I would try would be to clear out the temporary Internet files > folder. Please see here for instructions: > http://www.slipstick.com/outlook/securetemp.htm > Pay special attention to the fact you need to copy and paste the path into > the address bar or Start | Run because you cannot browse to this folder like > most others. > > I need to also ask if you use an anti-virus scanner to scan incoming > messages. It may be worth it to try disabling any tie-in to Outlook through > the AV software's configuration and see if things behave differently. > Especially if these are password protected Excel files... I've experienced > issues where some AV software will choke because it can't scan the protected > file. > > Another odd thing I've seen once or twice with Excel - sometimes an errant > reference to a previously opened spreadsheet causes Excel to choke. In > Excel, go to Tools | Options | General again. Clear the checkbox for the > recently used file list. Also, ensure the default file location points to a > valid path. If there is anything in the field labeled, "At startup, open all > files in:" clear that out. > > And finally, I saw an Internet forum post out there that mentioned a faulty > printer connection causing a similar issue to this. I've never seen this > before, but it's worth a shot to check the printers installed on this > machine. Ensure whatever is there is available and can be printed to. > > ....any of this do anything for you? > > -- > -Patrick Reed > > > > "JP" <J*@discussions.microsoft.com> wrote in message > news:971952B5-DA4B-4125-8917-5DAE773BDA51@microsoft.com... > > No, it isn't. > > > > "Patrick Reed" wrote: > > > >> This is a shot in the dark, but if you open Excel and go to Tools | > >> Options > >> | General, is the option to ignore other applications checked? > >> > >> -- > >> -Patrick Reed > >> > >> > >> > >> "JP" <J*@discussions.microsoft.com> wrote in message > >> news:BC4E2212-89EE-4966-AA2C-DCBEC809DC07@microsoft.com... > >> > Today all of a sudden Outlook 2003 SP3 no longer opens excel > >> > attachments > >> > properly. It does cause the Excel software to start but the screen > >> > remains > >> > grey and empty. Any idea what's causing this ? > >> > > >> > JP > >> > >> > > Just another wild idea - when Excel opens and is empty, select the Window
menu and then select Arrange... | Tiled | OK. It's worth a try. I guess the next thing to try is a detect and repair on Office. From Excel or Outlook, select Detect and Repair from the Help menu. -- Show quoteHide quote-Patrick Reed "JP" <J*@discussions.microsoft.com> wrote in message news:8B804565-0D99-402E-AF2F-CD82B7015460@microsoft.com... > Patrick, I appreciate your comments. > > To answer your questions: > 1. when saved to disk the file opens normally > 2. temp internet files cleared, no change > 3. AV scanner turned off, no change > 4. checkbox recently used files cleared, no change > 5. printer connected/disconnected, no change > > Should the fact that I don't see any verification certs (digital > signatures > and/or trusted publishers) worry me I wonder ? > > "Patrick Reed" wrote: > >> Just out of curiosity, if you first save the attachment, and then open it >> from the folder to which it was saved, does it still behave the same way? >> >> First thing I would try would be to clear out the temporary Internet >> files >> folder. Please see here for instructions: >> http://www.slipstick.com/outlook/securetemp.htm >> Pay special attention to the fact you need to copy and paste the path >> into >> the address bar or Start | Run because you cannot browse to this folder >> like >> most others. >> >> I need to also ask if you use an anti-virus scanner to scan incoming >> messages. It may be worth it to try disabling any tie-in to Outlook >> through >> the AV software's configuration and see if things behave differently. >> Especially if these are password protected Excel files... I've >> experienced >> issues where some AV software will choke because it can't scan the >> protected >> file. >> >> Another odd thing I've seen once or twice with Excel - sometimes an >> errant >> reference to a previously opened spreadsheet causes Excel to choke. In >> Excel, go to Tools | Options | General again. Clear the checkbox for the >> recently used file list. Also, ensure the default file location points to >> a >> valid path. If there is anything in the field labeled, "At startup, open >> all >> files in:" clear that out. >> >> And finally, I saw an Internet forum post out there that mentioned a >> faulty >> printer connection causing a similar issue to this. I've never seen this >> before, but it's worth a shot to check the printers installed on this >> machine. Ensure whatever is there is available and can be printed to. >> >> ....any of this do anything for you? >> >> -- >> -Patrick Reed >> >> >> >> "JP" <J*@discussions.microsoft.com> wrote in message >> news:971952B5-DA4B-4125-8917-5DAE773BDA51@microsoft.com... >> > No, it isn't. >> > >> > "Patrick Reed" wrote: >> > >> >> This is a shot in the dark, but if you open Excel and go to Tools | >> >> Options >> >> | General, is the option to ignore other applications checked? >> >> >> >> -- >> >> -Patrick Reed >> >> >> >> >> >> >> >> "JP" <J*@discussions.microsoft.com> wrote in message >> >> news:BC4E2212-89EE-4966-AA2C-DCBEC809DC07@microsoft.com... >> >> > Today all of a sudden Outlook 2003 SP3 no longer opens excel >> >> > attachments >> >> > properly. It does cause the Excel software to start but the screen >> >> > remains >> >> > grey and empty. Any idea what's causing this ? >> >> > >> >> > JP >> >> >> >> >> >> Tried detect & repair twice, no change.
Actually the problem was a greyed-out advanced button that allows you to change folder settings. my computer - tools - folder options - file types - find xls extension - click advanced button. For more details check url http://www.bauer-power.net/2008/07/excel-loads-blank-excel-files-when.html Topic: Excel loads a blank excel file when attempting to load an existing file Sometimes XP tries to outsmart itself causing this type of challenges. Thanks for your help and ideas JP Show quoteHide quote "Patrick Reed" wrote: > Just another wild idea - when Excel opens and is empty, select the Window > menu and then select Arrange... | Tiled | OK. It's worth a try. > > I guess the next thing to try is a detect and repair on Office. From Excel > or Outlook, select Detect and Repair from the Help menu. > > -- > -Patrick Reed > > > > "JP" <J*@discussions.microsoft.com> wrote in message > news:8B804565-0D99-402E-AF2F-CD82B7015460@microsoft.com... > > Patrick, I appreciate your comments. > > > > To answer your questions: > > 1. when saved to disk the file opens normally > > 2. temp internet files cleared, no change > > 3. AV scanner turned off, no change > > 4. checkbox recently used files cleared, no change > > 5. printer connected/disconnected, no change > > > > Should the fact that I don't see any verification certs (digital > > signatures > > and/or trusted publishers) worry me I wonder ? > > > > "Patrick Reed" wrote: > > > >> Just out of curiosity, if you first save the attachment, and then open it > >> from the folder to which it was saved, does it still behave the same way? > >> > >> First thing I would try would be to clear out the temporary Internet > >> files > >> folder. Please see here for instructions: > >> http://www.slipstick.com/outlook/securetemp.htm > >> Pay special attention to the fact you need to copy and paste the path > >> into > >> the address bar or Start | Run because you cannot browse to this folder > >> like > >> most others. > >> > >> I need to also ask if you use an anti-virus scanner to scan incoming > >> messages. It may be worth it to try disabling any tie-in to Outlook > >> through > >> the AV software's configuration and see if things behave differently. > >> Especially if these are password protected Excel files... I've > >> experienced > >> issues where some AV software will choke because it can't scan the > >> protected > >> file. > >> > >> Another odd thing I've seen once or twice with Excel - sometimes an > >> errant > >> reference to a previously opened spreadsheet causes Excel to choke. In > >> Excel, go to Tools | Options | General again. Clear the checkbox for the > >> recently used file list. Also, ensure the default file location points to > >> a > >> valid path. If there is anything in the field labeled, "At startup, open > >> all > >> files in:" clear that out. > >> > >> And finally, I saw an Internet forum post out there that mentioned a > >> faulty > >> printer connection causing a similar issue to this. I've never seen this > >> before, but it's worth a shot to check the printers installed on this > >> machine. Ensure whatever is there is available and can be printed to. > >> > >> ....any of this do anything for you? > >> > >> -- > >> -Patrick Reed > >> > >> > >> > >> "JP" <J*@discussions.microsoft.com> wrote in message > >> news:971952B5-DA4B-4125-8917-5DAE773BDA51@microsoft.com... > >> > No, it isn't. > >> > > >> > "Patrick Reed" wrote: > >> > > >> >> This is a shot in the dark, but if you open Excel and go to Tools | > >> >> Options > >> >> | General, is the option to ignore other applications checked? > >> >> > >> >> -- > >> >> -Patrick Reed > >> >> > >> >> > >> >> > >> >> "JP" <J*@discussions.microsoft.com> wrote in message > >> >> news:BC4E2212-89EE-4966-AA2C-DCBEC809DC07@microsoft.com... > >> >> > Today all of a sudden Outlook 2003 SP3 no longer opens excel > >> >> > attachments > >> >> > properly. It does cause the Excel software to start but the screen > >> >> > remains > >> >> > grey and empty. Any idea what's causing this ? > >> >> > > >> >> > JP > >> >> > >> >> > >> > >> > > 
Other interesting topics
Delete button is grey
MS Office Oulook Has Stopped Working Outlook 2007 issues Problem sending large attachment Drowing in Sent Items Problem Stationary Can Outlook POP3 be configured not to download "read" emails from my ISP? problem opening outlook Exporting emails from Outlook 2003 Microsoft Exchange Server |
|||||||||||||||||||||||
