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Inserting a picture.Each time I try to insert a picture a message appears that Outlook
encountered a problem and needs to close (also, prompts to send anerror report). What steps are you using to insert the picture? What version of Outlook? Has
this always been a problem? If not, when did it start? What type of mail account do you have (Exchange, POP3, etc.)? -- Show quoteKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Sepron" wrote: > Each time I try to insert a picture a message appears that Outlook > encountered a problem and needs to close (also, prompts to send anerror > report). Dear K. Orland,
It is 2007 Office Enterprice. POP server. Steps I use: new message>insert>picture>select & double click. Right after outlook crashes. I t was like that from the begining. There is no problem with inserting pictures into Excel on Word sheets. It drives me nuts. Reinstallations, diagnostics, etc did not helped. Thanks for your help. Sepron Show quote "K. Orland" wrote: > What steps are you using to insert the picture? What version of Outlook? Has > this always been a problem? If not, when did it start? What type of mail > account do you have (Exchange, POP3, etc.)? > -- > Kathleen Orland - MVP Outlook > Outlook Tips: http://www.outlook-tips.net/ > http://www.howto-outlook.com/ > > > > "Sepron" wrote: > > > Each time I try to insert a picture a message appears that Outlook > > encountered a problem and needs to close (also, prompts to send anerror > > report). Did you upgrade from an older version of Office? Try creating a new profile:
http://www.howto-outlook.com/faq/newprofile.htm -- Show quoteKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Sepron" wrote: > Dear K. Orland, > > It is 2007 Office Enterprice. POP server. > Steps I use: new message>insert>picture>select & double click. > Right after outlook crashes. I t was like that from the begining. > There is no problem with inserting pictures into Excel on Word sheets. > It drives me nuts. Reinstallations, diagnostics, etc did not helped. > > Thanks for your help. > > Sepron > > > "K. Orland" wrote: > > > What steps are you using to insert the picture? What version of Outlook? Has > > this always been a problem? If not, when did it start? What type of mail > > account do you have (Exchange, POP3, etc.)? > > -- > > Kathleen Orland - MVP Outlook > > Outlook Tips: http://www.outlook-tips.net/ > > http://www.howto-outlook.com/ > > > > > > > > "Sepron" wrote: > > > > > Each time I try to insert a picture a message appears that Outlook > > > encountered a problem and needs to close (also, prompts to send anerror > > > report). Thank you Katleeen,
No, this is a new installation of 2007 version. What puzzles me is that inserting works perfectly on Excel and Word sheets. I rechecked the profile and all seems to be correct. Show quote "K. Orland" wrote: > Did you upgrade from an older version of Office? Try creating a new profile: > > http://www.howto-outlook.com/faq/newprofile.htm > > -- > Kathleen Orland - MVP Outlook > Outlook Tips: http://www.outlook-tips.net/ > http://www.howto-outlook.com/ > > > > "Sepron" wrote: > > > Dear K. Orland, > > > > It is 2007 Office Enterprice. POP server. > > Steps I use: new message>insert>picture>select & double click. > > Right after outlook crashes. I t was like that from the begining. > > There is no problem with inserting pictures into Excel on Word sheets. > > It drives me nuts. Reinstallations, diagnostics, etc did not helped. > > > > Thanks for your help. > > > > Sepron > > > > > > "K. Orland" wrote: > > > > > What steps are you using to insert the picture? What version of Outlook? Has > > > this always been a problem? If not, when did it start? What type of mail > > > account do you have (Exchange, POP3, etc.)? > > > -- > > > Kathleen Orland - MVP Outlook > > > Outlook Tips: http://www.outlook-tips.net/ > > > http://www.howto-outlook.com/ > > > > > > > > > > > > "Sepron" wrote: > > > > > > > Each time I try to insert a picture a message appears that Outlook > > > > encountered a problem and needs to close (also, prompts to send anerror > > > > report). Is there anything noted about Microsoft Office in your application event
viewer? I would be interested in any errors; the event ID and source. -- Show quoteKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Sepron" wrote: > Thank you Katleeen, > No, this is a new installation of 2007 version. > What puzzles me is that inserting works perfectly on Excel and Word sheets. > I rechecked the profile and all seems to be correct. > > "K. Orland" wrote: > > > Did you upgrade from an older version of Office? Try creating a new profile: > > > > http://www.howto-outlook.com/faq/newprofile.htm > > > > -- > > Kathleen Orland - MVP Outlook > > Outlook Tips: http://www.outlook-tips.net/ > > http://www.howto-outlook.com/ > > > > > > > > "Sepron" wrote: > > > > > Dear K. Orland, > > > > > > It is 2007 Office Enterprice. POP server. > > > Steps I use: new message>insert>picture>select & double click. > > > Right after outlook crashes. I t was like that from the begining. > > > There is no problem with inserting pictures into Excel on Word sheets. > > > It drives me nuts. Reinstallations, diagnostics, etc did not helped. > > > > > > Thanks for your help. > > > > > > Sepron > > > > > > > > > "K. Orland" wrote: > > > > > > > What steps are you using to insert the picture? What version of Outlook? Has > > > > this always been a problem? If not, when did it start? What type of mail > > > > account do you have (Exchange, POP3, etc.)? > > > > -- > > > > Kathleen Orland - MVP Outlook > > > > Outlook Tips: http://www.outlook-tips.net/ > > > > http://www.howto-outlook.com/ > > > > > > > > > > > > > > > > "Sepron" wrote: > > > > > > > > > Each time I try to insert a picture a message appears that Outlook > > > > > encountered a problem and needs to close (also, prompts to send anerror > > > > > report). There is no error#. It says that Outlook encountered a problem and must close,
and prompts to send an error report to Microsoft. Show quote "K. Orland" wrote: > Is there anything noted about Microsoft Office in your application event > viewer? I would be interested in any errors; the event ID and source. > > -- > Kathleen Orland - MVP Outlook > Outlook Tips: http://www.outlook-tips.net/ > http://www.howto-outlook.com/ > > > > "Sepron" wrote: > > > Thank you Katleeen, > > No, this is a new installation of 2007 version. > > What puzzles me is that inserting works perfectly on Excel and Word sheets. > > I rechecked the profile and all seems to be correct. > > > > "K. Orland" wrote: > > > > > Did you upgrade from an older version of Office? Try creating a new profile: > > > > > > http://www.howto-outlook.com/faq/newprofile.htm > > > > > > -- > > > Kathleen Orland - MVP Outlook > > > Outlook Tips: http://www.outlook-tips.net/ > > > http://www.howto-outlook.com/ > > > > > > > > > > > > "Sepron" wrote: > > > > > > > Dear K. Orland, > > > > > > > > It is 2007 Office Enterprice. POP server. > > > > Steps I use: new message>insert>picture>select & double click. > > > > Right after outlook crashes. I t was like that from the begining. > > > > There is no problem with inserting pictures into Excel on Word sheets. > > > > It drives me nuts. Reinstallations, diagnostics, etc did not helped. > > > > > > > > Thanks for your help. > > > > > > > > Sepron > > > > > > > > > > > > "K. Orland" wrote: > > > > > > > > > What steps are you using to insert the picture? What version of Outlook? Has > > > > > this always been a problem? If not, when did it start? What type of mail > > > > > account do you have (Exchange, POP3, etc.)? > > > > > -- > > > > > Kathleen Orland - MVP Outlook > > > > > Outlook Tips: http://www.outlook-tips.net/ > > > > > http://www.howto-outlook.com/ > > > > > > > > > > > > > > > > > > > > "Sepron" wrote: > > > > > > > > > > > Each time I try to insert a picture a message appears that Outlook > > > > > > encountered a problem and needs to close (also, prompts to send anerror > > > > > > report). And if you click on the link to show the information contained in the error report, what does it say?
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Sepron asked: Show quote | There is no error#. It says that Outlook encountered a problem and | must close, and prompts to send an error report to Microsoft. | | | "K. Orland" wrote: | || Is there anything noted about Microsoft Office in your application || event viewer? I would be interested in any errors; the event ID and || source. || || -- || Kathleen Orland - MVP Outlook || Outlook Tips: http://www.outlook-tips.net/ || http://www.howto-outlook.com/ || || || || "Sepron" wrote: || ||| Thank you Katleeen, ||| No, this is a new installation of 2007 version. ||| What puzzles me is that inserting works perfectly on Excel and Word ||| sheets. I rechecked the profile and all seems to be correct. ||| ||| "K. Orland" wrote: ||| |||| Did you upgrade from an older version of Office? Try creating a |||| new profile: |||| |||| http://www.howto-outlook.com/faq/newprofile.htm |||| |||| -- |||| Kathleen Orland - MVP Outlook |||| Outlook Tips: http://www.outlook-tips.net/ |||| http://www.howto-outlook.com/ |||| |||| |||| |||| "Sepron" wrote: |||| ||||| Dear K. Orland, ||||| ||||| It is 2007 Office Enterprice. POP server. ||||| Steps I use: new message>insert>picture>select & double click. ||||| Right after outlook crashes. I t was like that from the begining. ||||| There is no problem with inserting pictures into Excel on Word ||||| sheets. It drives me nuts. Reinstallations, diagnostics, etc did ||||| not helped. ||||| ||||| Thanks for your help. ||||| ||||| Sepron ||||| ||||| ||||| "K. Orland" wrote: ||||| |||||| What steps are you using to insert the picture? What version of |||||| Outlook? Has this always been a problem? If not, when did it |||||| start? What type of mail account do you have (Exchange, POP3, |||||| etc.)? -- |||||| Kathleen Orland - MVP Outlook |||||| Outlook Tips: http://www.outlook-tips.net/ |||||| http://www.howto-outlook.com/ |||||| |||||| |||||| |||||| "Sepron" wrote: |||||| ||||||| Each time I try to insert a picture a message appears that ||||||| Outlook encountered a problem and needs to close (also, prompts ||||||| to send anerror report). AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050
ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318 fDebug;) Offset 00095614 Process to report Exception Information Code: 0xc0000090 Flags: 0x00000000 Record:0x0000000000000000 Adddress: 0x000000004aa67614 System Info Windows NT 5.1 Build: 2600 Then CPU Vendor Code & Version Then outlook info folowed by version info modules infos and pages long columns with numbers and letters like this one: 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu.. Show quote "Milly Staples [MVP - Outlook]" wrote: > And if you click on the link to show the information contained in the error report, what does it say? > > --Â > Milly Staples [MVP - Outlook] > > Post all replies to the group to keep the discussion intact. All > unsolicited mail sent to my personal account will be deleted without > reading. > > After furious head scratching, Sepron asked: > > | There is no error#. It says that Outlook encountered a problem and > | must close, and prompts to send an error report to Microsoft. > | > | > | "K. Orland" wrote: > | > || Is there anything noted about Microsoft Office in your application > || event viewer? I would be interested in any errors; the event ID and > || source. > || > || -- > || Kathleen Orland - MVP Outlook > || Outlook Tips: http://www.outlook-tips.net/ > || http://www.howto-outlook.com/ > || > || > || > || "Sepron" wrote: > || > ||| Thank you Katleeen, > ||| No, this is a new installation of 2007 version. > ||| What puzzles me is that inserting works perfectly on Excel and Word > ||| sheets. I rechecked the profile and all seems to be correct. > ||| > ||| "K. Orland" wrote: > ||| > |||| Did you upgrade from an older version of Office? Try creating a > |||| new profile: > |||| > |||| http://www.howto-outlook.com/faq/newprofile.htm > |||| > |||| -- > |||| Kathleen Orland - MVP Outlook > |||| Outlook Tips: http://www.outlook-tips.net/ > |||| http://www.howto-outlook.com/ > |||| > |||| > |||| > |||| "Sepron" wrote: > |||| > ||||| Dear K. Orland, > ||||| > ||||| It is 2007 Office Enterprice. POP server. > ||||| Steps I use: new message>insert>picture>select & double click. > ||||| Right after outlook crashes. I t was like that from the begining. > ||||| There is no problem with inserting pictures into Excel on Word > ||||| sheets. It drives me nuts. Reinstallations, diagnostics, etc did > ||||| not helped. > ||||| > ||||| Thanks for your help. > ||||| > ||||| Sepron > ||||| > ||||| > ||||| "K. Orland" wrote: > ||||| > |||||| What steps are you using to insert the picture? What version of > |||||| Outlook? Has this always been a problem? If not, when did it > |||||| start? What type of mail account do you have (Exchange, POP3, > |||||| etc.)? -- > |||||| Kathleen Orland - MVP Outlook > |||||| Outlook Tips: http://www.outlook-tips.net/ > |||||| http://www.howto-outlook.com/ > |||||| > |||||| > |||||| > |||||| "Sepron" wrote: > |||||| > ||||||| Each time I try to insert a picture a message appears that > ||||||| Outlook encountered a problem and needs to close (also, prompts > ||||||| to send anerror report). > Are you using NOD32 for your AV?
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Sepron asked: Show quote | AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050 | ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318 | fDebug;) Offset 00095614 | | Process to report | | Exception Information | Code: 0xc0000090 Flags: 0x00000000 | Record:0x0000000000000000 Adddress: 0x000000004aa67614 | System Info | Windows NT 5.1 Build: 2600 | Then CPU Vendor Code & Version | Then outlook info folowed by version info modules infos | and pages long columns with numbers and letters like this one: | | 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu.. | | "Milly Staples [MVP - Outlook]" wrote: | || And if you click on the link to show the information contained in || the error report, what does it say? || || --Â || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || After furious head scratching, Sepron asked: || ||| There is no error#. It says that Outlook encountered a problem and ||| must close, and prompts to send an error report to Microsoft. ||| ||| ||| "K. Orland" wrote: ||| |||| Is there anything noted about Microsoft Office in your application |||| event viewer? I would be interested in any errors; the event ID and |||| source. |||| |||| -- |||| Kathleen Orland - MVP Outlook |||| Outlook Tips: http://www.outlook-tips.net/ |||| http://www.howto-outlook.com/ |||| |||| |||| |||| "Sepron" wrote: |||| ||||| Thank you Katleeen, ||||| No, this is a new installation of 2007 version. ||||| What puzzles me is that inserting works perfectly on Excel and ||||| Word sheets. I rechecked the profile and all seems to be correct. ||||| ||||| "K. Orland" wrote: ||||| |||||| Did you upgrade from an older version of Office? Try creating a |||||| new profile: |||||| |||||| http://www.howto-outlook.com/faq/newprofile.htm |||||| |||||| -- |||||| Kathleen Orland - MVP Outlook |||||| Outlook Tips: http://www.outlook-tips.net/ |||||| http://www.howto-outlook.com/ |||||| |||||| |||||| |||||| "Sepron" wrote: |||||| ||||||| Dear K. Orland, ||||||| ||||||| It is 2007 Office Enterprice. POP server. ||||||| Steps I use: new message>insert>picture>select & double click. ||||||| Right after outlook crashes. I t was like that from the ||||||| begining. There is no problem with inserting pictures into ||||||| Excel on Word sheets. It drives me nuts. Reinstallations, ||||||| diagnostics, etc did not helped. ||||||| ||||||| Thanks for your help. ||||||| ||||||| Sepron ||||||| ||||||| ||||||| "K. Orland" wrote: ||||||| |||||||| What steps are you using to insert the picture? What version of |||||||| Outlook? Has this always been a problem? If not, when did it |||||||| start? What type of mail account do you have (Exchange, POP3, |||||||| etc.)? -- |||||||| Kathleen Orland - MVP Outlook |||||||| Outlook Tips: http://www.outlook-tips.net/ |||||||| http://www.howto-outlook.com/ |||||||| |||||||| |||||||| |||||||| "Sepron" wrote: |||||||| ||||||||| Each time I try to insert a picture a message appears that ||||||||| Outlook encountered a problem and needs to close (also, ||||||||| prompts to send anerror report). No, I have AVG.
Show quote "Milly Staples [MVP - Outlook]" wrote: > Are you using NOD32 for your AV? > > -- > Milly Staples [MVP - Outlook] > > Post all replies to the group to keep the discussion intact. All > unsolicited mail sent to my personal account will be deleted without > reading. > > After furious head scratching, Sepron asked: > > | AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050 > | ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318 > | fDebug;) Offset 00095614 > | > | Process to report > | > | Exception Information > | Code: 0xc0000090 Flags: 0x00000000 > | Record:0x0000000000000000 Adddress: 0x000000004aa67614 > | System Info > | Windows NT 5.1 Build: 2600 > | Then CPU Vendor Code & Version > | Then outlook info folowed by version info modules infos > | and pages long columns with numbers and letters like this one: > | > | 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu.. > | > | "Milly Staples [MVP - Outlook]" wrote: > | > || And if you click on the link to show the information contained in > || the error report, what does it say? > || > || -- > || Milly Staples [MVP - Outlook] > || > || Post all replies to the group to keep the discussion intact. All > || unsolicited mail sent to my personal account will be deleted without > || reading. > || > || After furious head scratching, Sepron asked: > || > ||| There is no error#. It says that Outlook encountered a problem and > ||| must close, and prompts to send an error report to Microsoft. > ||| > ||| > ||| "K. Orland" wrote: > ||| > |||| Is there anything noted about Microsoft Office in your application > |||| event viewer? I would be interested in any errors; the event ID and > |||| source. > |||| > |||| -- > |||| Kathleen Orland - MVP Outlook > |||| Outlook Tips: http://www.outlook-tips.net/ > |||| http://www.howto-outlook.com/ > |||| > |||| > |||| > |||| "Sepron" wrote: > |||| > ||||| Thank you Katleeen, > ||||| No, this is a new installation of 2007 version. > ||||| What puzzles me is that inserting works perfectly on Excel and > ||||| Word sheets. I rechecked the profile and all seems to be correct. > ||||| > ||||| "K. Orland" wrote: > ||||| > |||||| Did you upgrade from an older version of Office? Try creating a > |||||| new profile: > |||||| > |||||| http://www.howto-outlook.com/faq/newprofile.htm > |||||| > |||||| -- > |||||| Kathleen Orland - MVP Outlook > |||||| Outlook Tips: http://www.outlook-tips.net/ > |||||| http://www.howto-outlook.com/ > |||||| > |||||| > |||||| > |||||| "Sepron" wrote: > |||||| > ||||||| Dear K. Orland, > ||||||| > ||||||| It is 2007 Office Enterprice. POP server. > ||||||| Steps I use: new message>insert>picture>select & double click. > ||||||| Right after outlook crashes. I t was like that from the > ||||||| begining. There is no problem with inserting pictures into > ||||||| Excel on Word sheets. It drives me nuts. Reinstallations, > ||||||| diagnostics, etc did not helped. > ||||||| > ||||||| Thanks for your help. > ||||||| > ||||||| Sepron > ||||||| > ||||||| > ||||||| "K. Orland" wrote: > ||||||| > |||||||| What steps are you using to insert the picture? What version of > |||||||| Outlook? Has this always been a problem? If not, when did it > |||||||| start? What type of mail account do you have (Exchange, POP3, > |||||||| etc.)? -- > |||||||| Kathleen Orland - MVP Outlook > |||||||| Outlook Tips: http://www.outlook-tips.net/ > |||||||| http://www.howto-outlook.com/ > |||||||| > |||||||| > |||||||| > |||||||| "Sepron" wrote: > |||||||| > ||||||||| Each time I try to insert a picture a message appears that > ||||||||| Outlook encountered a problem and needs to close (also, > ||||||||| prompts to send anerror report). > It started to work suddenly. I may be in need of an exorcist here.
Milly & Kathleen thanks for your time and effort. I really appreciate it. Show quote "Milly Staples [MVP - Outlook]" wrote: > Are you using NOD32 for your AV? > > -- > Milly Staples [MVP - Outlook] > > Post all replies to the group to keep the discussion intact. All > unsolicited mail sent to my personal account will be deleted without > reading. > > After furious head scratching, Sepron asked: > > | AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050 > | ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318 > | fDebug;) Offset 00095614 > | > | Process to report > | > | Exception Information > | Code: 0xc0000090 Flags: 0x00000000 > | Record:0x0000000000000000 Adddress: 0x000000004aa67614 > | System Info > | Windows NT 5.1 Build: 2600 > | Then CPU Vendor Code & Version > | Then outlook info folowed by version info modules infos > | and pages long columns with numbers and letters like this one: > | > | 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu.. > | > | "Milly Staples [MVP - Outlook]" wrote: > | > || And if you click on the link to show the information contained in > || the error report, what does it say? > || > || -- > || Milly Staples [MVP - Outlook] > || > || Post all replies to the group to keep the discussion intact. All > || unsolicited mail sent to my personal account will be deleted without > || reading. > || > || After furious head scratching, Sepron asked: > || > ||| There is no error#. It says that Outlook encountered a problem and > ||| must close, and prompts to send an error report to Microsoft. > ||| > ||| > ||| "K. Orland" wrote: > ||| > |||| Is there anything noted about Microsoft Office in your application > |||| event viewer? I would be interested in any errors; the event ID and > |||| source. > |||| > |||| -- > |||| Kathleen Orland - MVP Outlook > |||| Outlook Tips: http://www.outlook-tips.net/ > |||| http://www.howto-outlook.com/ > |||| > |||| > |||| > |||| "Sepron" wrote: > |||| > ||||| Thank you Katleeen, > ||||| No, this is a new installation of 2007 version. > ||||| What puzzles me is that inserting works perfectly on Excel and > ||||| Word sheets. I rechecked the profile and all seems to be correct. > ||||| > ||||| "K. Orland" wrote: > ||||| > |||||| Did you upgrade from an older version of Office? Try creating a > |||||| new profile: > |||||| > |||||| http://www.howto-outlook.com/faq/newprofile.htm > |||||| > |||||| -- > |||||| Kathleen Orland - MVP Outlook > |||||| Outlook Tips: http://www.outlook-tips.net/ > |||||| http://www.howto-outlook.com/ > |||||| > |||||| > |||||| > |||||| "Sepron" wrote: > |||||| > ||||||| Dear K. Orland, > ||||||| > ||||||| It is 2007 Office Enterprice. POP server. > ||||||| Steps I use: new message>insert>picture>select & double click. > ||||||| Right after outlook crashes. I t was like that from the > ||||||| begining. There is no problem with inserting pictures into > ||||||| Excel on Word sheets. It drives me nuts. Reinstallations, > ||||||| diagnostics, etc did not helped. > ||||||| > ||||||| Thanks for your help. > ||||||| > ||||||| Sepron > ||||||| > ||||||| > ||||||| "K. Orland" wrote: > ||||||| > |||||||| What steps are you using to insert the picture? What version of > |||||||| Outlook? Has this always been a problem? If not, when did it > |||||||| start? What type of mail account do you have (Exchange, POP3, > |||||||| etc.)? -- > |||||||| Kathleen Orland - MVP Outlook > |||||||| Outlook Tips: http://www.outlook-tips.net/ > |||||||| http://www.howto-outlook.com/ > |||||||| > |||||||| > |||||||| > |||||||| "Sepron" wrote: > |||||||| > ||||||||| Each time I try to insert a picture a message appears that > ||||||||| Outlook encountered a problem and needs to close (also, > ||||||||| prompts to send anerror report). > look in tools, trust center, addins. Outlook mighta disabled an addin - that
addin was causing the problems with inserting pictures. -- Show quoteDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-requ***@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM "Sepron" <Sep***@discussions.microsoft.com> wrote in message news:DAF3BD26-744F-4509-B967-F6E86C52AC14@microsoft.com... > It started to work suddenly. I may be in need of an exorcist here. > Milly & Kathleen thanks for your time and effort. > I really appreciate it. > > > > "Milly Staples [MVP - Outlook]" wrote: > >> Are you using NOD32 for your AV? >> >> -- >> Milly Staples [MVP - Outlook] >> >> Post all replies to the group to keep the discussion intact. All >> unsolicited mail sent to my personal account will be deleted without >> reading. >> >> After furious head scratching, Sepron asked: >> >> | AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050 >> | ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318 >> | fDebug;) Offset 00095614 >> | >> | Process to report >> | >> | Exception Information >> | Code: 0xc0000090 Flags: 0x00000000 >> | Record:0x0000000000000000 Adddress: 0x000000004aa67614 >> | System Info >> | Windows NT 5.1 Build: 2600 >> | Then CPU Vendor Code & Version >> | Then outlook info folowed by version info modules infos >> | and pages long columns with numbers and letters like this one: >> | >> | 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu.. >> | >> | "Milly Staples [MVP - Outlook]" wrote: >> | >> || And if you click on the link to show the information contained in >> || the error report, what does it say? >> || >> || -- >> || Milly Staples [MVP - Outlook] >> || >> || Post all replies to the group to keep the discussion intact. All >> || unsolicited mail sent to my personal account will be deleted without >> || reading. >> || >> || After furious head scratching, Sepron asked: >> || >> ||| There is no error#. It says that Outlook encountered a problem and >> ||| must close, and prompts to send an error report to Microsoft. >> ||| >> ||| >> ||| "K. Orland" wrote: >> ||| >> |||| Is there anything noted about Microsoft Office in your application >> |||| event viewer? I would be interested in any errors; the event ID and >> |||| source. >> |||| >> |||| -- >> |||| Kathleen Orland - MVP Outlook >> |||| Outlook Tips: http://www.outlook-tips.net/ >> |||| http://www.howto-outlook.com/ >> |||| >> |||| >> |||| >> |||| "Sepron" wrote: >> |||| >> ||||| Thank you Katleeen, >> ||||| No, this is a new installation of 2007 version. >> ||||| What puzzles me is that inserting works perfectly on Excel and >> ||||| Word sheets. I rechecked the profile and all seems to be correct. >> ||||| >> ||||| "K. Orland" wrote: >> ||||| >> |||||| Did you upgrade from an older version of Office? Try creating a >> |||||| new profile: >> |||||| >> |||||| http://www.howto-outlook.com/faq/newprofile.htm >> |||||| >> |||||| -- >> |||||| Kathleen Orland - MVP Outlook >> |||||| Outlook Tips: http://www.outlook-tips.net/ >> |||||| http://www.howto-outlook.com/ >> |||||| >> |||||| >> |||||| >> |||||| "Sepron" wrote: >> |||||| >> ||||||| Dear K. Orland, >> ||||||| >> ||||||| It is 2007 Office Enterprice. POP server. >> ||||||| Steps I use: new message>insert>picture>select & double click. >> ||||||| Right after outlook crashes. I t was like that from the >> ||||||| begining. There is no problem with inserting pictures into >> ||||||| Excel on Word sheets. It drives me nuts. Reinstallations, >> ||||||| diagnostics, etc did not helped. >> ||||||| >> ||||||| Thanks for your help. >> ||||||| >> ||||||| Sepron >> ||||||| >> ||||||| >> ||||||| "K. Orland" wrote: >> ||||||| >> |||||||| What steps are you using to insert the picture? What version of >> |||||||| Outlook? Has this always been a problem? If not, when did it >> |||||||| start? What type of mail account do you have (Exchange, POP3, >> |||||||| etc.)? -- >> |||||||| Kathleen Orland - MVP Outlook >> |||||||| Outlook Tips: http://www.outlook-tips.net/ >> |||||||| http://www.howto-outlook.com/ >> |||||||| >> |||||||| >> |||||||| >> |||||||| "Sepron" wrote: >> |||||||| >> ||||||||| Each time I try to insert a picture a message appears that >> ||||||||| Outlook encountered a problem and needs to close (also, >> ||||||||| prompts to send anerror report). >> Thanks Diane. I will take a look there.
Show quote "Diane Poremsky" wrote: > look in tools, trust center, addins. Outlook mighta disabled an addin - that > addin was causing the problems with inserting pictures. > > -- > Diane Poremsky [MVP - Outlook] > Author, Teach Yourself Outlook 2003 in 24 Hours > Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ > Outlook 2007: http://www.slipstick.com/outlook/ol2007/ > > Outlook Tips by email: > dailytips-subscribe-requ***@lists.outlooktips.net > > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com > Subscribe to Exchange Messaging Outlook newsletter: > EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM > > > "Sepron" <Sep***@discussions.microsoft.com> wrote in message > news:DAF3BD26-744F-4509-B967-F6E86C52AC14@microsoft.com... > > It started to work suddenly. I may be in need of an exorcist here. > > Milly & Kathleen thanks for your time and effort. > > I really appreciate it. > > > > > > > > "Milly Staples [MVP - Outlook]" wrote: > > > >> Are you using NOD32 for your AV? > >> > >> -- > >> Milly Staples [MVP - Outlook] > >> > >> Post all replies to the group to keep the discussion intact. All > >> unsolicited mail sent to my personal account will be deleted without > >> reading. > >> > >> After furious head scratching, Sepron asked: > >> > >> | AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050 > >> | ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318 > >> | fDebug;) Offset 00095614 > >> | > >> | Process to report > >> | > >> | Exception Information > >> | Code: 0xc0000090 Flags: 0x00000000 > >> | Record:0x0000000000000000 Adddress: 0x000000004aa67614 > >> | System Info > >> | Windows NT 5.1 Build: 2600 > >> | Then CPU Vendor Code & Version > >> | Then outlook info folowed by version info modules infos > >> | and pages long columns with numbers and letters like this one: > >> | > >> | 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu.. > >> | > >> | "Milly Staples [MVP - Outlook]" wrote: > >> | > >> || And if you click on the link to show the information contained in > >> || the error report, what does it say? > >> || > >> || -- > >> || Milly Staples [MVP - Outlook] > >> || > >> || Post all replies to the group to keep the discussion intact. All > >> || unsolicited mail sent to my personal account will be deleted without > >> || reading. > >> || > >> || After furious head scratching, Sepron asked: > >> || > >> ||| There is no error#. It says that Outlook encountered a problem and > >> ||| must close, and prompts to send an error report to Microsoft. > >> ||| > >> ||| > >> ||| "K. Orland" wrote: > >> ||| > >> |||| Is there anything noted about Microsoft Office in your application > >> |||| event viewer? I would be interested in any errors; the event ID and > >> |||| source. > >> |||| > >> |||| -- > >> |||| Kathleen Orland - MVP Outlook > >> |||| Outlook Tips: http://www.outlook-tips.net/ > >> |||| http://www.howto-outlook.com/ > >> |||| > >> |||| > >> |||| > >> |||| "Sepron" wrote: > >> |||| > >> ||||| Thank you Katleeen, > >> ||||| No, this is a new installation of 2007 version. > >> ||||| What puzzles me is that inserting works perfectly on Excel and > >> ||||| Word sheets. I rechecked the profile and all seems to be correct. > >> ||||| > >> ||||| "K. Orland" wrote: > >> ||||| > >> |||||| Did you upgrade from an older version of Office? Try creating a > >> |||||| new profile: > >> |||||| > >> |||||| http://www.howto-outlook.com/faq/newprofile.htm > >> |||||| > >> |||||| -- > >> |||||| Kathleen Orland - MVP Outlook > >> |||||| Outlook Tips: http://www.outlook-tips.net/ > >> |||||| http://www.howto-outlook.com/ > >> |||||| > >> |||||| > >> |||||| > >> |||||| "Sepron" wrote: > >> |||||| > >> ||||||| Dear K. Orland, > >> ||||||| > >> ||||||| It is 2007 Office Enterprice. POP server. > >> ||||||| Steps I use: new message>insert>picture>select & double click. > >> ||||||| Right after outlook crashes. I t was like that from the > >> ||||||| begining. There is no problem with inserting pictures into > >> ||||||| Excel on Word sheets. It drives me nuts. Reinstallations, > >> ||||||| diagnostics, etc did not helped. > >> ||||||| > >> ||||||| Thanks for your help. > >> ||||||| > >> ||||||| Sepron > >> ||||||| > >> ||||||| > >> ||||||| "K. Orland" wrote: > >> ||||||| > >> |||||||| What steps are you using to insert the picture? What version of > >> |||||||| Outlook? Has this always been a problem? If not, when did it > >> |||||||| start? What type of mail account do you have (Exchange, POP3, > >> |||||||| etc.)? -- > >> |||||||| Kathleen Orland - MVP Outlook > >> |||||||| Outlook Tips: http://www.outlook-tips.net/ > >> |||||||| http://www.howto-outlook.com/ > >> |||||||| > >> |||||||| > >> |||||||| > >> |||||||| "Sepron" wrote: > >> |||||||| > >> ||||||||| Each time I try to insert a picture a message appears that > >> ||||||||| Outlook encountered a problem and needs to close (also, > >> ||||||||| prompts to send anerror report). > >>  |
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