Home All Groups Group Topic Archive Search About

Outlook 2007 not closing

Author
19 Sep 2007 9:21 AM
HJA
Hi there,

I'm working with Outlook 2007 on Vista Business, but when I close it, the
process is still active.
If I want to start Outlook again, I first have to kill the process through
the taskmanager and then start it.

Does anybody here know how to fix this?

Greetings,
Henk

Author
19 Sep 2007 10:19 AM
Vince Averello [MVP-Outlook]
Are you retrieving RSS feeds with OL2007? I find that I have to let Outlook
wind down a bit before it closes.

Show quote
"HJA" <henk.are***@gmail.com> wrote in message
news:29425293-81AA-4953-9A2A-D9475D4809F1@microsoft.com...
> Hi there,
>
> I'm working with Outlook 2007 on Vista Business, but when I close it, the
> process is still active.
> If I want to start Outlook again, I first have to kill the process through
> the taskmanager and then start it.
>
> Does anybody here know how to fix this?
Author
26 Sep 2007 6:44 PM
HJA
> Are you retrieving RSS feeds with OL2007? I find that I have to let
> Outlook
> wind down a bit before it closes.

Hi Vince, late reply, but the problem still exitst. In the meanwhile I've
installed Outlook 2007 (Enterprise) on a new laptop with XP Pro installed on
it, but there I have the same problems...... When I close outlook it is
still running as a process.
Both computers are connected to Exchange on SBS 2003, could this anything
have to do with it?

Henk
Author
20 Nov 2007 8:41 PM
Lasse
I have the same problem with outlook 2007 running on Vista Home Premium.
Trying to start the computer "works" for some seconds and the nothing. This
can be repeated by trying again. For each try there is a new process,
outlook.exe started. Closing them all down will allow outlokk to start
properly, although there is a message saying that the program did not shut
down properly the last time and that you can use to start in failsafe mode.
--
Lasse, in the forests south of Stockholm


Show quote
"HJA" wrote:

>
> > Are you retrieving RSS feeds with OL2007? I find that I have to let
> > Outlook
> > wind down a bit before it closes.
>
> Hi Vince, late reply, but the problem still exitst. In the meanwhile I've
> installed Outlook 2007 (Enterprise) on a new laptop with XP Pro installed on
> it, but there I have the same problems...... When I close outlook it is
> still running as a process.
> Both computers are connected to Exchange on SBS 2003, could this anything
> have to do with it?
>
> Henk
>
Author
27 Nov 2007 8:13 PM
ryansinn@gmail.com
I'm having the same problem on a couple of XPsp2 Machines... one
running IE6 and two running IE7...

All three machines are running Outlook 2007 and Office 2003 sp3...

The Outlook GUI will close, but if you wait 30 seconds... 5 minutes...
two hours... overnight... and double click the Outlook / Email icon to
start Outlook back up again... it won't start...

A quick look at the Task Manager shows that OUTLOOK.EXE never shut
down to begin with ... and now is left in some kind of Limbo State.

No idea what's going on here...

I've run Outlook in Logging mode, but don't seem to see any errors.
The Event Log doesn't show any issues either.

Virus Scanner Norton AntiVirus (Corporate Edition) is running on all
13 machines... but only these 3 (of 5 total in the local office) are
having the issue.
Author
27 Nov 2007 8:16 PM
ryansinn@gmail.com
I should also mention that RSS Sync was not running to start with and
I've confirmed that the two RSS Feed Sync options are unchecked.
Author
27 Nov 2007 9:43 PM
Matt Brown - identify
On Nov 27, 3:16 pm, "ryans***@gmail.com" <ryans***@gmail.com> wrote:
> I should also mention that RSS Sync was not running to start with and
> I've confirmed that the two RSS Feed Sync options are unchecked.

http://groups.google.com/group/microsoft.public.outlook.general/browse_thread/thread/6ff6642fa9ed5229/59985d1da5f6c81b%2359985d1da5f6c81b

Staerted disabling one-by-one (disable, close, open, reenable, close,
open, disable, close, open....)

The culprit here? Google Desktop Outlook Toolbar.

http://www.tech-recipes.com/rx/1959/outlook_2007_disabling_enabling_add_ins
Author
28 Nov 2007 8:49 AM
Lasse
I was in contact with Microsoft support in Sweden.
The guy had some ideas that COM-components should be the problem. He said
also that the problem was new to him??
After unchecking two components (Micrososft Exchange unified messaging and
import of friends in Share Point Server) everything seemed fine. I replied
that two of their own products caused the problem and should be taken care
of. The answer was that since the problem was unknown the subject could be
closed. ??
Unfortunately the problem started again yesterday with exactly the same
behaviour.

I have no RSS-feeds and a virus program called Norman (which is new to me).

On my laptop i am also running outlook 2007 with all the standard settings
and no problem at all. This made me think that this is Vista related but
since I heard that some of You also have problem with Xp as operating system
it should be something else.
--
Lasse, in the forests south of Stockholm


Show quote
"Matt Brown - identify" wrote:

> On Nov 27, 3:16 pm, "ryans***@gmail.com" <ryans***@gmail.com> wrote:
> > I should also mention that RSS Sync was not running to start with and
> > I've confirmed that the two RSS Feed Sync options are unchecked.
>
> http://groups.google.com/group/microsoft.public.outlook.general/browse_thread/thread/6ff6642fa9ed5229/59985d1da5f6c81b%2359985d1da5f6c81b
>
> Staerted disabling one-by-one (disable, close, open, reenable, close,
> open, disable, close, open....)
>
> The culprit here? Google Desktop Outlook Toolbar.
>
> http://www.tech-recipes.com/rx/1959/outlook_2007_disabling_enabling_add_ins
>
Author
29 Nov 2007 12:37 AM
pixelmind
On Nov 28, 12:49 am, Lasse <La***@discussions.microsoft.com> wrote:
Show quote
> I was in contact with Microsoft support in Sweden.
> The guy had some ideas that COM-components should be the problem. He said
> also that the problem was new to him??
> After unchecking two components (Micrososft Exchange unified messaging and
> import of friends in Share Point Server) everything seemed fine. I replied
> that two of their own products caused the problem and should be taken care
> of. The answer was that since the problem was unknown the subject could be
> closed. ??
> Unfortunately the problem started again yesterday with exactly the same
> behaviour.
>
> I have no RSS-feeds and a virus program called Norman (which is new to me).
>
> On my laptop i am also running outlook 2007 with all the standard settings
> and no problem at all. This made me think that this is Vista related but
> since I heard that some of You also have problem with Xp as operating system
> it should be something else.
> --
> Lasse, in the forests south of Stockholm
>
> "Matt Brown - identify" wrote:
>
>
>
> > On Nov 27, 3:16 pm, "ryans***@gmail.com" <ryans***@gmail.com> wrote:
> > > I should also mention that RSS Sync was not running to start with and
> > > I've confirmed that the two RSS Feed Sync options are unchecked.
>
> >http://groups.google.com/group/microsoft.public.outlook.general/brows...
>
> > Staerted disabling one-by-one (disable, close, open, reenable, close,
> > open, disable, close, open....)
>
> > The culprit here? Google Desktop Outlook Toolbar.
>
> >http://www.tech-recipes.com/rx/1959/outlook_2007_disabling_enabling_a...- Hide quoted text -
>
> - Show quoted text -

If anyone has an answer, please chime in. Scouring the internet and
trying all sorts of things: uninstalled google, no obvious processes
holding on when outlook is closed, no programs installed from the
known problem programs list (http://www.slipstick.com/problems/
close.htm) . Running Outlook 2007 on XP.
Thanks!

AddThis Social Bookmark Button