Favorite Folders don't stay

20 Nov 2007 7:15 PM

merc73jeff

I have been using Outlook for a while now and typically there are really no
problems I have not been able to solve on my own ... but now I have one
problem that is rather annoying.

I want to have the "Unread Mail" folder in my Favorites. By default when I
re-installed Outlook it was not in there so I went to "Search Folders" and
right clicked on "Unread Mail" and selected "add to Favorites Folders". Great
it's in there and I go about my day.

After closing Outlook and reopening it the "Unread Mail" folder is no longer
in my Favorite Folders listing.... I've restarted, added the folder three
different ways and still it will not stay in the Favorite Folders after
closing Outlook.

Suggestions?

21 Nov 2007 5:05 AM

Judy Gleeson (MVP Outlook)

Try using the command line switch to reset the Navigation Pane.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here: www.judygleeson.com
Canberra, Australia

Show quote

"merc73jeff" <merc73j***@discussions.microsoft.com> wrote in message
news:2FD18949-B988-48ED-AF4C-7F6989257E24@microsoft.com...
>I have been using Outlook for a while now and typically there are really no
> problems I have not been able to solve on my own ... but now I have one
> problem that is rather annoying.
>
> I want to have the "Unread Mail" folder in my Favorites. By default when I
> re-installed Outlook it was not in there so I went to "Search Folders" and
> right clicked on "Unread Mail" and selected "add to Favorites Folders".
> Great
> it's in there and I go about my day.
>
> After closing Outlook and reopening it the "Unread Mail" folder is no
> longer
> in my Favorite Folders listing.... I've restarted, added the folder three
> different ways and still it will not stay in the Favorite Folders after
> closing Outlook.
>
> Suggestions?