"Don Holmes" <holme***@ix.netcom.com> wrote in message
news:uzFAUK6KIHA.4752@TK2MSFTNGP05.phx.gbl...
>I am using Blackberry's Desktop Software to syncronize with my MS Outlook
>Contacts list.  The onboard caller-id function of the phone that is
>supposed to correlate the incoming phone number to a name of a contact
>(should the number be in my contacts list) isn't working.  According to
>help from Blackberry the problem is the "form" of the numbers as they're
>being loaded on the Blackberry from MS Outlook.  Specifically, apparently
>the fact that the numbers are stored in the form of (###) ###-#### instead
>of something like ###-###-#### is keeping the phone from realizing that the
>incoming number is one that is in the contacts list...  So, the question
>here is how do I change the form in which the phone number is stored in MS
>Outlook to be ###-###-#### instead of (###) ###-####?
>
> Thanks, Don
>

"Russ Valentine [MVP-Outlook]" <russ***@gmail.com> wrote in message
news:DF40DC07-21D9-4BFD-83B5-EDE4F7B777B3@microsoft.com...
> Clearly that is Blackberry's job, not Outlook's. Outlook's job is to
> present one consistent format to all clients. It is the clients'
> responsibility to know what that format is and how to use it. Tell
> Blackberry to get its act together.
> --
> Russ Valentine
> [MVP-Outlook]
> "Don Holmes" <holme***@ix.netcom.com> wrote in message
> news:uzFAUK6KIHA.4752@TK2MSFTNGP05.phx.gbl...
>>I am using Blackberry's Desktop Software to syncronize with my MS Outlook
>>Contacts list.  The onboard caller-id function of the phone that is
>>supposed to correlate the incoming phone number to a name of a contact
>>(should the number be in my contacts list) isn't working.  According to
>>help from Blackberry the problem is the "form" of the numbers as they're
>>being loaded on the Blackberry from MS Outlook.  Specifically, apparently
>>the fact that the numbers are stored in the form of (###) ###-#### instead
>>of something like ###-###-#### is keeping the phone from realizing that
>>the incoming number is one that is in the contacts list...  So, the
>>question here is how do I change the form in which the phone number is
>>stored in MS Outlook to be ###-###-#### instead of (###) ###-####?
>>
>> Thanks, Don
>>
>

"Don Holmes" <holme***@ix.netcom.com> wrote in message
news:%2351zJ96KIHA.4752@TK2MSFTNGP05.phx.gbl...
> Hello Russ,
>
> Well, as much as I may agree with you the answer wasn't very helpful as
> I've clearly worked this with Blackberry already.  I've also seen other
> posts by MVPs that indicate that indeed Outlook is configurable regarding
> the form of the phone numbers stored in Contacts.  So, please ignore the
> reason for my question and let me know if there is a public way to
> configure Outlook to store the numbers in different ways.
>
> Thanks, Don
>
>
> "Russ Valentine [MVP-Outlook]" <russ***@gmail.com> wrote in message
> news:DF40DC07-21D9-4BFD-83B5-EDE4F7B777B3@microsoft.com...
>> Clearly that is Blackberry's job, not Outlook's. Outlook's job is to
>> present one consistent format to all clients. It is the clients'
>> responsibility to know what that format is and how to use it. Tell
>> Blackberry to get its act together.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Don Holmes" <holme***@ix.netcom.com> wrote in message
>> news:uzFAUK6KIHA.4752@TK2MSFTNGP05.phx.gbl...
>>>I am using Blackberry's Desktop Software to syncronize with my MS Outlook
>>>Contacts list.  The onboard caller-id function of the phone that is
>>>supposed to correlate the incoming phone number to a name of a contact
>>>(should the number be in my contacts list) isn't working.  According to
>>>help from Blackberry the problem is the "form" of the numbers as they're
>>>being loaded on the Blackberry from MS Outlook.  Specifically, apparently
>>>the fact that the numbers are stored in the form of (###) ###-####
>>>instead of something like ###-###-#### is keeping the phone from
>>>realizing that the incoming number is one that is in the contacts list...
>>>So, the question here is how do I change the form in which the phone
>>>number is stored in MS Outlook to be ###-###-#### instead of (###)
>>>###-####?
>>>
>>> Thanks, Don
>>>
>>
>
>

"Brian Tillman" <tillman1***@yahoo.com> wrote in message
news:uwk5YzELIHA.3356@TK2MSFTNGP02.phx.gbl...
> Don Holmes <holme***@ix.netcom.com> wrote:
>
>> Well, as much as I may agree with you the answer wasn't very helpful
>> as I've clearly worked this with Blackberry already.  I've also seen
>> other posts by MVPs that indicate that indeed Outlook is configurable
>> regarding the form of the phone numbers stored in Contacts.  So,
>> please ignore the reason for my question and let me know if there is
>> a public way to configure Outlook to store the numbers in different
>> ways.
>
> Enter your phone numbers with no punctuation (i.e., ### ### ####) so that
> Outlook cannot recognize it as a phone number and I think Outlook will
> leave it alone.  Perhaps your BB will be able to handle that.
> --
> Brian Tillman [MVP-Outlook]