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Cannot Archive InboxI have a client who regularly archives large portions of her inbox by going File > Archive, setting the date and hitting OK. Everything before the date would be sent to the specified archive (PST). Recently this stopped working at all. She does the same thing, Outlook says it is archiving for a few seconds then...nothing. No emails have been moved. Her normal archive sits on a network drive, so I tried a brand new empty archive on her C: drive, with no luck. She has two computers, and this problem happens on both. She can, however, archive her Sent Items in this manner. Just not her inbox. I'm stumped, my team is stumped...does anyone out there have an idea? Thank you! ZZMichaud <alison.mich***@assembly.ab.ca> wrote:
> I have a client who regularly archives large portions of her inbox by AutoArchive doesn't use the Received date as its criterion tor moving an > going File > Archive, setting the date and hitting OK. Everything > before the date would be sent to the specified archive (PST). > > Recently this stopped working at all. She does the same thing, > Outlook says it is archiving for a few seconds then...nothing. No > emails have been moved. item, it uses the Modified date, which you usually don't see. That is by far the largest reason why autoarchive doesn't work as people expect. Try adding the Modified date to the Inbox header line and compare it to your archive settings. > Her normal archive sits on a network drive, so I tried a brand new You run a risk of corrupting your PST by keeping it on a network drive. > empty archive on her C: drive, with no luck. Network-hosted PSTs are not supported by Microsoft. -- Brian Tillman [MVP-Outlook] Thank you so much Brian. That appears to be the issue!
Show quote "Brian Tillman" <tillman1***@yahoo.com> wrote in message news:uBnMzzGKIHA.5468@TK2MSFTNGP05.phx.gbl... > ZZMichaud <alison.mich***@assembly.ab.ca> wrote: > >> I have a client who regularly archives large portions of her inbox by >> going File > Archive, setting the date and hitting OK. Everything >> before the date would be sent to the specified archive (PST). >> >> Recently this stopped working at all. She does the same thing, >> Outlook says it is archiving for a few seconds then...nothing. No >> emails have been moved. > > AutoArchive doesn't use the Received date as its criterion tor moving an > item, it uses the Modified date, which you usually don't see. That is by > far the largest reason why autoarchive doesn't work as people expect. Try > adding the Modified date to the Inbox header line and compare it to your > archive settings. > >> Her normal archive sits on a network drive, so I tried a brand new >> empty archive on her C: drive, with no luck. > > You run a risk of corrupting your PST by keeping it on a network drive. > Network-hosted PSTs are not supported by Microsoft. > -- > Brian Tillman [MVP-Outlook]  |
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