"Bill Hobson" <Ih8spamwjh2@suddenlink.net> wrote in message
news:uCj774zGIHA.484@TK2MSFTNGP06.phx.gbl...
> Everyone who does support has those "special" individuals who can have the
> weirdest problems.
> Here is my latest: She has full rights to the calendar of an Administrator
> and even Reviewer rights at the mailbox level of his mailbox. Multiple
> times, she has clicked on the Calendar icon at the bottom of the
> navigation
> pane and when the view changes, there are *no* checkboxes in front any of
> the calendars in the navigation pane and furthermore, when she tries to
> access the Administrator's calendar by double-clicking on his name,
> Outlook
> says it can't display the calendar. Exit Outlook and go back to the
> Calendar
> view and they magically reappear and her access to his calendar is back! I
> have already deleted and let Outlook re-create EXTEND.DAT, but that didn't
> help.
>
> I am thinking of deleting her Outlook profile and re-creating it, but has
> anyone seen this before and come up with a solution?
>

"Diane Poremsky" <outlook***@msn.com> wrote in message
news:15844D74-9299-42B4-B747-481622C23A7D@microsoft.com...
> its not extend.dat, it's the navigation pane's xml file. Try starting
> outlook with the /resetnavpane switch - it will wipe out all
> customizations on the nav pane.
>
> if this fails, make a new profile.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-requ***@lists.outlooktips.net
>
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>
>
> "Bill Hobson" <Ih8spamwjh2@suddenlink.net> wrote in message
> news:uCj774zGIHA.484@TK2MSFTNGP06.phx.gbl...
>> Everyone who does support has those "special" individuals who can have
>> the
>> weirdest problems.
>> Here is my latest: She has full rights to the calendar of an
>> Administrator
>> and even Reviewer rights at the mailbox level of his mailbox. Multiple
>> times, she has clicked on the Calendar icon at the bottom of the
>> navigation
>> pane and when the view changes, there are *no* checkboxes in front any of
>> the calendars in the navigation pane and furthermore, when she tries to
>> access the Administrator's calendar by double-clicking on his name,
>> Outlook
>> says it can't display the calendar. Exit Outlook and go back to the
>> Calendar
>> view and they magically reappear and her access to his calendar is back!
>> I
>> have already deleted and let Outlook re-create EXTEND.DAT, but that
>> didn't
>> help.
>>
>> I am thinking of deleting her Outlook profile and re-creating it, but has
>> anyone seen this before and come up with a solution?
>>