"di in michigan" <di in michi***@discussions.microsoft.com> wrote in message
news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
>I ran into the problem that Outlook 2007 would not open (Vista).  I ran
> scanpst and it repaired the file but then Outlook would not open at all.
> I
> created a new profile but of couse, all my saved email, addresses, etc.
> are
> gone.
>
> How do I copy the back up pst to my new email account?  Please help, I'm
> pretty distraught that this happened at all on a new computer and need
> pretty
> detailed help.
>
> Thanks for any help.
>
> Di

"Russ Valentine [MVP-Outlook]" wrote:

> Creating a new profile does nothing to your data. It is perfectly intact.
> Just open  and use the data file you were using before.
> --
> Russ Valentine
> [MVP-Outlook]
> "di in michigan" <di in michi***@discussions.microsoft.com> wrote in message
> news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
> >I ran into the problem that Outlook 2007 would not open (Vista).  I ran
> > scanpst and it repaired the file but then Outlook would not open at all.
> > I
> > created a new profile but of couse, all my saved email, addresses, etc.
> > are
> > gone.
> >
> > How do I copy the back up pst to my new email account?  Please help, I'm
> > pretty distraught that this happened at all on a new computer and need
> > pretty
> > detailed help.
> >
> > Thanks for any help.
> >
> > Di
>

"di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
news:EA766146-F422-41B1-B17D-7974D1B21A6E@microsoft.com...
> Ah, Russ, the old pst file will not open thanks to that great nasty
> software
> scanpst.exe that "repaired" it, I believe.  And, what's really weird, when
> I
> opened Outlook 2007 today w/ my "new" profile, I got that error that many
> have talked about here before i.e., saying there are errors etc., run that
> nasty tool.
>
> I Xed out of it and was able to download mail but I really need to be able
> to get my old data.  Does anyone have clear and concise (read blonde here)
> instructions on how to get that old data into my Outlook?
>
> di in michigan
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Creating a new profile does nothing to your data. It is perfectly intact.
>> Just open  and use the data file you were using before.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "di in michigan" <di in michi***@discussions.microsoft.com> wrote in
>> message
>> news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
>> >I ran into the problem that Outlook 2007 would not open (Vista).  I ran
>> > scanpst and it repaired the file but then Outlook would not open at
>> > all.
>> > I
>> > created a new profile but of couse, all my saved email, addresses, etc.
>> > are
>> > gone.
>> >
>> > How do I copy the back up pst to my new email account?  Please help,
>> > I'm
>> > pretty distraught that this happened at all on a new computer and need
>> > pretty
>> > detailed help.
>> >
>> > Thanks for any help.
>> >
>> > Di
>>

"Russ Valentine [MVP-Outlook]" wrote:

> You are leaving out far too much of the story here. You said you had a
> problem with your profile and created a new one. You did not say you had a
> problem with your PST file.
> Suggest you post full and accurate detail. Scanpst.exe does not corrupt PST
> files. It repairs them.
> So do you have a backup PST or not?
> --
> Russ Valentine
> [MVP-Outlook]
> "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
> news:EA766146-F422-41B1-B17D-7974D1B21A6E@microsoft.com...
> > Ah, Russ, the old pst file will not open thanks to that great nasty
> > software
> > scanpst.exe that "repaired" it, I believe.  And, what's really weird, when
> > I
> > opened Outlook 2007 today w/ my "new" profile, I got that error that many
> > have talked about here before i.e., saying there are errors etc., run that
> > nasty tool.
> >
> > I Xed out of it and was able to download mail but I really need to be able
> > to get my old data.  Does anyone have clear and concise (read blonde here)
> > instructions on how to get that old data into my Outlook?
> >
> > di in michigan
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Creating a new profile does nothing to your data. It is perfectly intact.
> >> Just open  and use the data file you were using before.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "di in michigan" <di in michi***@discussions.microsoft.com> wrote in
> >> message
> >> news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
> >> >I ran into the problem that Outlook 2007 would not open (Vista).  I ran
> >> > scanpst and it repaired the file but then Outlook would not open at
> >> > all.
> >> > I
> >> > created a new profile but of couse, all my saved email, addresses, etc.
> >> > are
> >> > gone.
> >> >
> >> > How do I copy the back up pst to my new email account?  Please help,
> >> > I'm
> >> > pretty distraught that this happened at all on a new computer and need
> >> > pretty
> >> > detailed help.
> >> >
> >> > Thanks for any help.
> >> >
> >> > Di
> >>
>

"di in michigan" wrote:

> Russ, I have a back up pst (created by scanpst) that will NOT open.  What it
> looks like to me is when I ran the scanpst tool it "repaired" my pst so well
> that it is a dead dog.  Had I known that scanpst would do such a thing, I
> would have tried to save my important info BEFORE I ran that tool.
>
> Now, I'm going to go and try again to manually open my pst file because even
> w/ a new profile, Outlook 2007 will not open... I suppose I have to try again
> and create a new profile?
>
> di
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
> > You are leaving out far too much of the story here. You said you had a
> > problem with your profile and created a new one. You did not say you had a
> > problem with your PST file.
> > Suggest you post full and accurate detail. Scanpst.exe does not corrupt PST
> > files. It repairs them.
> > So do you have a backup PST or not?
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
> > news:EA766146-F422-41B1-B17D-7974D1B21A6E@microsoft.com...
> > > Ah, Russ, the old pst file will not open thanks to that great nasty
> > > software
> > > scanpst.exe that "repaired" it, I believe.  And, what's really weird, when
> > > I
> > > opened Outlook 2007 today w/ my "new" profile, I got that error that many
> > > have talked about here before i.e., saying there are errors etc., run that
> > > nasty tool.
> > >
> > > I Xed out of it and was able to download mail but I really need to be able
> > > to get my old data.  Does anyone have clear and concise (read blonde here)
> > > instructions on how to get that old data into my Outlook?
> > >
> > > di in michigan
> > >
> > > "Russ Valentine [MVP-Outlook]" wrote:
> > >
> > >> Creating a new profile does nothing to your data. It is perfectly intact.
> > >> Just open  and use the data file you were using before.
> > >> --
> > >> Russ Valentine
> > >> [MVP-Outlook]
> > >> "di in michigan" <di in michi***@discussions.microsoft.com> wrote in
> > >> message
> > >> news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
> > >> >I ran into the problem that Outlook 2007 would not open (Vista).  I ran
> > >> > scanpst and it repaired the file but then Outlook would not open at
> > >> > all.
> > >> > I
> > >> > created a new profile but of couse, all my saved email, addresses, etc.
> > >> > are
> > >> > gone.
> > >> >
> > >> > How do I copy the back up pst to my new email account?  Please help,
> > >> > I'm
> > >> > pretty distraught that this happened at all on a new computer and need
> > >> > pretty
> > >> > detailed help.
> > >> >
> > >> > Thanks for any help.
> > >> >
> > >> > Di
> > >>
> >

"di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
news:E4E2AFFF-5EEF-45D8-9F8C-88B44BD46498@microsoft.com...
> OK, here's the latest:  I located the "repaired" pst file and asked it to
> open with Outlook 2007 and this is the new error I got:
>
> Cannot start Microsoft Office Outlook.  The command line argument is not
> valid.  Verify the switch you are using.
>
> Okaaaay.... what is THAT?
>
> di - getting ready to shoot herself
>
> "di in michigan" wrote:
>
>> Russ, I have a back up pst (created by scanpst) that will NOT open.  What
>> it
>> looks like to me is when I ran the scanpst tool it "repaired" my pst so
>> well
>> that it is a dead dog.  Had I known that scanpst would do such a thing, I
>> would have tried to save my important info BEFORE I ran that tool.
>>
>> Now, I'm going to go and try again to manually open my pst file because
>> even
>> w/ a new profile, Outlook 2007 will not open... I suppose I have to try
>> again
>> and create a new profile?
>>
>> di
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>> > You are leaving out far too much of the story here. You said you had a
>> > problem with your profile and created a new one. You did not say you
>> > had a
>> > problem with your PST file.
>> > Suggest you post full and accurate detail. Scanpst.exe does not corrupt
>> > PST
>> > files. It repairs them.
>> > So do you have a backup PST or not?
>> > --
>> > Russ Valentine
>> > [MVP-Outlook]
>> > "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in
>> > message
>> > news:EA766146-F422-41B1-B17D-7974D1B21A6E@microsoft.com...
>> > > Ah, Russ, the old pst file will not open thanks to that great nasty
>> > > software
>> > > scanpst.exe that "repaired" it, I believe.  And, what's really weird,
>> > > when
>> > > I
>> > > opened Outlook 2007 today w/ my "new" profile, I got that error that
>> > > many
>> > > have talked about here before i.e., saying there are errors etc., run
>> > > that
>> > > nasty tool.
>> > >
>> > > I Xed out of it and was able to download mail but I really need to be
>> > > able
>> > > to get my old data.  Does anyone have clear and concise (read blonde
>> > > here)
>> > > instructions on how to get that old data into my Outlook?
>> > >
>> > > di in michigan
>> > >
>> > > "Russ Valentine [MVP-Outlook]" wrote:
>> > >
>> > >> Creating a new profile does nothing to your data. It is perfectly
>> > >> intact.
>> > >> Just open  and use the data file you were using before.
>> > >> --
>> > >> Russ Valentine
>> > >> [MVP-Outlook]
>> > >> "di in michigan" <di in michi***@discussions.microsoft.com> wrote in
>> > >> message
>> > >> news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
>> > >> >I ran into the problem that Outlook 2007 would not open (Vista).  I
>> > >> >ran
>> > >> > scanpst and it repaired the file but then Outlook would not open
>> > >> > at
>> > >> > all.
>> > >> > I
>> > >> > created a new profile but of couse, all my saved email, addresses,
>> > >> > etc.
>> > >> > are
>> > >> > gone.
>> > >> >
>> > >> > How do I copy the back up pst to my new email account?  Please
>> > >> > help,
>> > >> > I'm
>> > >> > pretty distraught that this happened at all on a new computer and
>> > >> > need
>> > >> > pretty
>> > >> > detailed help.
>> > >> >
>> > >> > Thanks for any help.
>> > >> >
>> > >> > Di
>> > >>
>> >

"Russ Valentine [MVP-Outlook]" wrote:

> You open Outlook data files in Outlook, not Windows Explorer.
> Here are the instructions:
> File > Open > Outlook Data File...
>
> --
> Russ Valentine
> [MVP-Outlook]
> "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
> news:E4E2AFFF-5EEF-45D8-9F8C-88B44BD46498@microsoft.com...
> > OK, here's the latest:  I located the "repaired" pst file and asked it to
> > open with Outlook 2007 and this is the new error I got:
> >
> > Cannot start Microsoft Office Outlook.  The command line argument is not
> > valid.  Verify the switch you are using.
> >
> > Okaaaay.... what is THAT?
> >
> > di - getting ready to shoot herself
> >
> > "di in michigan" wrote:
> >
> >> Russ, I have a back up pst (created by scanpst) that will NOT open.  What
> >> it
> >> looks like to me is when I ran the scanpst tool it "repaired" my pst so
> >> well
> >> that it is a dead dog.  Had I known that scanpst would do such a thing, I
> >> would have tried to save my important info BEFORE I ran that tool.
> >>
> >> Now, I'm going to go and try again to manually open my pst file because
> >> even
> >> w/ a new profile, Outlook 2007 will not open... I suppose I have to try
> >> again
> >> and create a new profile?
> >>
> >> di
> >>
> >> "Russ Valentine [MVP-Outlook]" wrote:
> >>
> >> > You are leaving out far too much of the story here. You said you had a
> >> > problem with your profile and created a new one. You did not say you
> >> > had a
> >> > problem with your PST file.
> >> > Suggest you post full and accurate detail. Scanpst.exe does not corrupt
> >> > PST
> >> > files. It repairs them.
> >> > So do you have a backup PST or not?
> >> > --
> >> > Russ Valentine
> >> > [MVP-Outlook]
> >> > "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in
> >> > message
> >> > news:EA766146-F422-41B1-B17D-7974D1B21A6E@microsoft.com...
> >> > > Ah, Russ, the old pst file will not open thanks to that great nasty
> >> > > software
> >> > > scanpst.exe that "repaired" it, I believe.  And, what's really weird,
> >> > > when
> >> > > I
> >> > > opened Outlook 2007 today w/ my "new" profile, I got that error that
> >> > > many
> >> > > have talked about here before i.e., saying there are errors etc., run
> >> > > that
> >> > > nasty tool.
> >> > >
> >> > > I Xed out of it and was able to download mail but I really need to be
> >> > > able
> >> > > to get my old data.  Does anyone have clear and concise (read blonde
> >> > > here)
> >> > > instructions on how to get that old data into my Outlook?
> >> > >
> >> > > di in michigan
> >> > >
> >> > > "Russ Valentine [MVP-Outlook]" wrote:
> >> > >
> >> > >> Creating a new profile does nothing to your data. It is perfectly
> >> > >> intact.
> >> > >> Just open  and use the data file you were using before.
> >> > >> --
> >> > >> Russ Valentine
> >> > >> [MVP-Outlook]
> >> > >> "di in michigan" <di in michi***@discussions.microsoft.com> wrote in
> >> > >> message
> >> > >> news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
> >> > >> >I ran into the problem that Outlook 2007 would not open (Vista).  I
> >> > >> >ran
> >> > >> > scanpst and it repaired the file but then Outlook would not open
> >> > >> > at
> >> > >> > all.
> >> > >> > I
> >> > >> > created a new profile but of couse, all my saved email, addresses,
> >> > >> > etc.
> >> > >> > are
> >> > >> > gone.
> >> > >> >
> >> > >> > How do I copy the back up pst to my new email account?  Please
> >> > >> > help,
> >> > >> > I'm
> >> > >> > pretty distraught that this happened at all on a new computer and
> >> > >> > need
> >> > >> > pretty
> >> > >> > detailed help.
> >> > >> >
> >> > >> > Thanks for any help.
> >> > >> >
> >> > >> > Di
> >> > >>
> >> >
>

"di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
news:2E04F301-DC68-4838-BA6E-623A4A2A1674@microsoft.com...
> Thank you, Russ but herein lies my problem.  I have a 2.85 gig outlook.pst
> file that will not open thru File > Outlook Data File....
>
> I have renamed it and tried to open it with the same above procedure - no
> go.  THAT is the file I used the evil scanpst file on which *supposedly*
> repaired it.  Every time I try to use the above procedure on that file I
> get
> the error message others have reported ... i.e., use the inbox repair tool
> scanpst.exe tool which I have done twice and scanpst.exe reports there are
> NO
> errors in that file.
>
> That is the file that has ALL my work related life in it.  THAT is the
> file
> that I must somehow recover.
>
> Does anyone have any other ideas for me before I book my flight to Redmond
> and have a sitdown w/ Mr. Gates?
>
> Thanks for any ideas and help.  I realize I sound terse and angry and I
> am,
> not at you people but the fact that I *did* the procedure that my computer
> recommended and it made a bad problem worse.
>
> di
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> You open Outlook data files in Outlook, not Windows Explorer.
>> Here are the instructions:
>> File > Open > Outlook Data File...
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in
>> message
>> news:E4E2AFFF-5EEF-45D8-9F8C-88B44BD46498@microsoft.com...
>> > OK, here's the latest:  I located the "repaired" pst file and asked it
>> > to
>> > open with Outlook 2007 and this is the new error I got:
>> >
>> > Cannot start Microsoft Office Outlook.  The command line argument is
>> > not
>> > valid.  Verify the switch you are using.
>> >
>> > Okaaaay.... what is THAT?
>> >
>> > di - getting ready to shoot herself
>> >
>> > "di in michigan" wrote:
>> >
>> >> Russ, I have a back up pst (created by scanpst) that will NOT open.
>> >> What
>> >> it
>> >> looks like to me is when I ran the scanpst tool it "repaired" my pst
>> >> so
>> >> well
>> >> that it is a dead dog.  Had I known that scanpst would do such a
>> >> thing, I
>> >> would have tried to save my important info BEFORE I ran that tool.
>> >>
>> >> Now, I'm going to go and try again to manually open my pst file
>> >> because
>> >> even
>> >> w/ a new profile, Outlook 2007 will not open... I suppose I have to
>> >> try
>> >> again
>> >> and create a new profile?
>> >>
>> >> di
>> >>
>> >> "Russ Valentine [MVP-Outlook]" wrote:
>> >>
>> >> > You are leaving out far too much of the story here. You said you had
>> >> > a
>> >> > problem with your profile and created a new one. You did not say you
>> >> > had a
>> >> > problem with your PST file.
>> >> > Suggest you post full and accurate detail. Scanpst.exe does not
>> >> > corrupt
>> >> > PST
>> >> > files. It repairs them.
>> >> > So do you have a backup PST or not?
>> >> > --
>> >> > Russ Valentine
>> >> > [MVP-Outlook]
>> >> > "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in
>> >> > message
>> >> > news:EA766146-F422-41B1-B17D-7974D1B21A6E@microsoft.com...
>> >> > > Ah, Russ, the old pst file will not open thanks to that great
>> >> > > nasty
>> >> > > software
>> >> > > scanpst.exe that "repaired" it, I believe.  And, what's really
>> >> > > weird,
>> >> > > when
>> >> > > I
>> >> > > opened Outlook 2007 today w/ my "new" profile, I got that error
>> >> > > that
>> >> > > many
>> >> > > have talked about here before i.e., saying there are errors etc.,
>> >> > > run
>> >> > > that
>> >> > > nasty tool.
>> >> > >
>> >> > > I Xed out of it and was able to download mail but I really need to
>> >> > > be
>> >> > > able
>> >> > > to get my old data.  Does anyone have clear and concise (read
>> >> > > blonde
>> >> > > here)
>> >> > > instructions on how to get that old data into my Outlook?
>> >> > >
>> >> > > di in michigan
>> >> > >
>> >> > > "Russ Valentine [MVP-Outlook]" wrote:
>> >> > >
>> >> > >> Creating a new profile does nothing to your data. It is perfectly
>> >> > >> intact.
>> >> > >> Just open  and use the data file you were using before.
>> >> > >> --
>> >> > >> Russ Valentine
>> >> > >> [MVP-Outlook]
>> >> > >> "di in michigan" <di in michi***@discussions.microsoft.com> wrote
>> >> > >> in
>> >> > >> message
>> >> > >> news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
>> >> > >> >I ran into the problem that Outlook 2007 would not open (Vista).
>> >> > >> >I
>> >> > >> >ran
>> >> > >> > scanpst and it repaired the file but then Outlook would not
>> >> > >> > open
>> >> > >> > at
>> >> > >> > all.
>> >> > >> > I
>> >> > >> > created a new profile but of couse, all my saved email,
>> >> > >> > addresses,
>> >> > >> > etc.
>> >> > >> > are
>> >> > >> > gone.
>> >> > >> >
>> >> > >> > How do I copy the back up pst to my new email account?  Please
>> >> > >> > help,
>> >> > >> > I'm
>> >> > >> > pretty distraught that this happened at all on a new computer
>> >> > >> > and
>> >> > >> > need
>> >> > >> > pretty
>> >> > >> > detailed help.
>> >> > >> >
>> >> > >> > Thanks for any help.
>> >> > >> >
>> >> > >> > Di
>> >> > >>
>> >> >
>>

"Russ Valentine [MVP-Outlook]" wrote:

> If you need help, why don't you provide the information we would need to
> help you? Every single post has contained another crucial bit of information
> that changes the solution entirely.
> If you had a PST file that has exceeded its size limits, that should have
> been the first thing you mentioned, not the last, and the first thing you
> addressed.
> http://www.slipstick.com/problems/repair2gbpst.asp
>
> --
> Russ Valentine
> [MVP-Outlook]
> "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
> news:2E04F301-DC68-4838-BA6E-623A4A2A1674@microsoft.com...
> > Thank you, Russ but herein lies my problem.  I have a 2.85 gig outlook.pst
> > file that will not open thru File > Outlook Data File....
> >
> > I have renamed it and tried to open it with the same above procedure - no
> > go.  THAT is the file I used the evil scanpst file on which *supposedly*
> > repaired it.  Every time I try to use the above procedure on that file I
> > get
> > the error message others have reported ... i.e., use the inbox repair tool
> > scanpst.exe tool which I have done twice and scanpst.exe reports there are
> > NO
> > errors in that file.
> >
> > That is the file that has ALL my work related life in it.  THAT is the
> > file
> > that I must somehow recover.
> >
> > Does anyone have any other ideas for me before I book my flight to Redmond
> > and have a sitdown w/ Mr. Gates?
> >
> > Thanks for any ideas and help.  I realize I sound terse and angry and I
> > am,
> > not at you people but the fact that I *did* the procedure that my computer
> > recommended and it made a bad problem worse.
> >
> > di
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> You open Outlook data files in Outlook, not Windows Explorer.
> >> Here are the instructions:
> >> File > Open > Outlook Data File...
> >>
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in
> >> message
> >> news:E4E2AFFF-5EEF-45D8-9F8C-88B44BD46498@microsoft.com...
> >> > OK, here's the latest:  I located the "repaired" pst file and asked it
> >> > to
> >> > open with Outlook 2007 and this is the new error I got:
> >> >
> >> > Cannot start Microsoft Office Outlook.  The command line argument is
> >> > not
> >> > valid.  Verify the switch you are using.
> >> >
> >> > Okaaaay.... what is THAT?
> >> >
> >> > di - getting ready to shoot herself
> >> >
> >> > "di in michigan" wrote:
> >> >
> >> >> Russ, I have a back up pst (created by scanpst) that will NOT open.
> >> >> What
> >> >> it
> >> >> looks like to me is when I ran the scanpst tool it "repaired" my pst
> >> >> so
> >> >> well
> >> >> that it is a dead dog.  Had I known that scanpst would do such a
> >> >> thing, I
> >> >> would have tried to save my important info BEFORE I ran that tool.
> >> >>
> >> >> Now, I'm going to go and try again to manually open my pst file
> >> >> because
> >> >> even
> >> >> w/ a new profile, Outlook 2007 will not open... I suppose I have to
> >> >> try
> >> >> again
> >> >> and create a new profile?
> >> >>
> >> >> di
> >> >>
> >> >> "Russ Valentine [MVP-Outlook]" wrote:
> >> >>
> >> >> > You are leaving out far too much of the story here. You said you had
> >> >> > a
> >> >> > problem with your profile and created a new one. You did not say you
> >> >> > had a
> >> >> > problem with your PST file.
> >> >> > Suggest you post full and accurate detail. Scanpst.exe does not
> >> >> > corrupt
> >> >> > PST
> >> >> > files. It repairs them.
> >> >> > So do you have a backup PST or not?
> >> >> > --
> >> >> > Russ Valentine
> >> >> > [MVP-Outlook]
> >> >> > "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in
> >> >> > message
> >> >> > news:EA766146-F422-41B1-B17D-7974D1B21A6E@microsoft.com...
> >> >> > > Ah, Russ, the old pst file will not open thanks to that great
> >> >> > > nasty
> >> >> > > software
> >> >> > > scanpst.exe that "repaired" it, I believe.  And, what's really
> >> >> > > weird,
> >> >> > > when
> >> >> > > I
> >> >> > > opened Outlook 2007 today w/ my "new" profile, I got that error
> >> >> > > that
> >> >> > > many
> >> >> > > have talked about here before i.e., saying there are errors etc.,
> >> >> > > run
> >> >> > > that
> >> >> > > nasty tool.
> >> >> > >
> >> >> > > I Xed out of it and was able to download mail but I really need to
> >> >> > > be
> >> >> > > able
> >> >> > > to get my old data.  Does anyone have clear and concise (read
> >> >> > > blonde
> >> >> > > here)
> >> >> > > instructions on how to get that old data into my Outlook?
> >> >> > >
> >> >> > > di in michigan
> >> >> > >
> >> >> > > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> > >
> >> >> > >> Creating a new profile does nothing to your data. It is perfectly
> >> >> > >> intact.
> >> >> > >> Just open  and use the data file you were using before.
> >> >> > >> --
> >> >> > >> Russ Valentine
> >> >> > >> [MVP-Outlook]
> >> >> > >> "di in michigan" <di in michi***@discussions.microsoft.com> wrote
> >> >> > >> in
> >> >> > >> message
> >> >> > >> news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
> >> >> > >> >I ran into the problem that Outlook 2007 would not open (Vista).
> >> >> > >> >I
> >> >> > >> >ran
> >> >> > >> > scanpst and it repaired the file but then Outlook would not
> >> >> > >> > open
> >> >> > >> > at
> >> >> > >> > all.
> >> >> > >> > I
> >> >> > >> > created a new profile but of couse, all my saved email,
> >> >> > >> > addresses,
> >> >> > >> > etc.
> >> >> > >> > are
> >> >> > >> > gone.
> >> >> > >> >
> >> >> > >> > How do I copy the back up pst to my new email account?  Please
> >> >> > >> > help,
> >> >> > >> > I'm
> >> >> > >> > pretty distraught that this happened at all on a new computer
> >> >> > >> > and
> >> >> > >> > need
> >> >> > >> > pretty
> >> >> > >> > detailed help.
> >> >> > >> >
> >> >> > >> > Thanks for any help.
> >> >> > >> >
> >> >> > >> > Di
> >> >> > >>
> >> >> >
> >>
>

"di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
news:4437F05F-7032-4F5D-9318-0AE9FB26253A@microsoft.com...
> Russ:
>
> First of all, I had NO idea that there was a SIZE limit on PST files.
> I've
> just learned that now from reading through these forums.  Who would know
> that
> information unless you have come here and continually read these forums?
>
> After posting my first post, I started digging into these forums and
> started
> to realize that the size of the pst file *MIGHT* be the problem.  Probably
> it
> is and now I have to address that.  But, if I knew what I know now, I
> would
> NOT have run scanpst.exe first (which was recommended by my computer and
> folks here).  I could have probably saved alot of my important email by
> copying it out BEFORE I ran that tool.  Mea cupla.
>
> What more do you need?  Outlook would not open.  Same error as others ..
> run
> the inbox repair i.e., scanpst.exe.  ok, that didn't work.  Created a new
> profile.  Trying to get the old info back somehow.
>
> Now, you have kindly shown me a tool that I can d/l and try to repair my
> pst
> file, which I will try and do, thank you.  I'll let you know if it works
> just
> because I'm a dog with a bone about this kind of stuff ... I'm NOT a
> computer
> expert.
>
> But, for all others out there, please be careful BEFORE you run that often
> touted scanpst tool .. try and save what you can first because it will
> "repair" you right out of business.
>
> di
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> If you need help, why don't you provide the information we would need to
>> help you? Every single post has contained another crucial bit of
>> information
>> that changes the solution entirely.
>> If you had a PST file that has exceeded its size limits, that should have
>> been the first thing you mentioned, not the last, and the first thing you
>> addressed.
>> http://www.slipstick.com/problems/repair2gbpst.asp
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in
>> message
>> news:2E04F301-DC68-4838-BA6E-623A4A2A1674@microsoft.com...
>> > Thank you, Russ but herein lies my problem.  I have a 2.85 gig
>> > outlook.pst
>> > file that will not open thru File > Outlook Data File....
>> >
>> > I have renamed it and tried to open it with the same above procedure -
>> > no
>> > go.  THAT is the file I used the evil scanpst file on which
>> > *supposedly*
>> > repaired it.  Every time I try to use the above procedure on that file
>> > I
>> > get
>> > the error message others have reported ... i.e., use the inbox repair
>> > tool
>> > scanpst.exe tool which I have done twice and scanpst.exe reports there
>> > are
>> > NO
>> > errors in that file.
>> >
>> > That is the file that has ALL my work related life in it.  THAT is the
>> > file
>> > that I must somehow recover.
>> >
>> > Does anyone have any other ideas for me before I book my flight to
>> > Redmond
>> > and have a sitdown w/ Mr. Gates?
>> >
>> > Thanks for any ideas and help.  I realize I sound terse and angry and I
>> > am,
>> > not at you people but the fact that I *did* the procedure that my
>> > computer
>> > recommended and it made a bad problem worse.
>> >
>> > di
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> You open Outlook data files in Outlook, not Windows Explorer.
>> >> Here are the instructions:
>> >> File > Open > Outlook Data File...
>> >>
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in
>> >> message
>> >> news:E4E2AFFF-5EEF-45D8-9F8C-88B44BD46498@microsoft.com...
>> >> > OK, here's the latest:  I located the "repaired" pst file and asked
>> >> > it
>> >> > to
>> >> > open with Outlook 2007 and this is the new error I got:
>> >> >
>> >> > Cannot start Microsoft Office Outlook.  The command line argument is
>> >> > not
>> >> > valid.  Verify the switch you are using.
>> >> >
>> >> > Okaaaay.... what is THAT?
>> >> >
>> >> > di - getting ready to shoot herself
>> >> >
>> >> > "di in michigan" wrote:
>> >> >
>> >> >> Russ, I have a back up pst (created by scanpst) that will NOT open.
>> >> >> What
>> >> >> it
>> >> >> looks like to me is when I ran the scanpst tool it "repaired" my
>> >> >> pst
>> >> >> so
>> >> >> well
>> >> >> that it is a dead dog.  Had I known that scanpst would do such a
>> >> >> thing, I
>> >> >> would have tried to save my important info BEFORE I ran that tool.
>> >> >>
>> >> >> Now, I'm going to go and try again to manually open my pst file
>> >> >> because
>> >> >> even
>> >> >> w/ a new profile, Outlook 2007 will not open... I suppose I have to
>> >> >> try
>> >> >> again
>> >> >> and create a new profile?
>> >> >>
>> >> >> di
>> >> >>
>> >> >> "Russ Valentine [MVP-Outlook]" wrote:
>> >> >>
>> >> >> > You are leaving out far too much of the story here. You said you
>> >> >> > had
>> >> >> > a
>> >> >> > problem with your profile and created a new one. You did not say
>> >> >> > you
>> >> >> > had a
>> >> >> > problem with your PST file.
>> >> >> > Suggest you post full and accurate detail. Scanpst.exe does not
>> >> >> > corrupt
>> >> >> > PST
>> >> >> > files. It repairs them.
>> >> >> > So do you have a backup PST or not?
>> >> >> > --
>> >> >> > Russ Valentine
>> >> >> > [MVP-Outlook]
>> >> >> > "di in michigan" <diinmichi***@discussions.microsoft.com> wrote
>> >> >> > in
>> >> >> > message
>> >> >> > news:EA766146-F422-41B1-B17D-7974D1B21A6E@microsoft.com...
>> >> >> > > Ah, Russ, the old pst file will not open thanks to that great
>> >> >> > > nasty
>> >> >> > > software
>> >> >> > > scanpst.exe that "repaired" it, I believe.  And, what's really
>> >> >> > > weird,
>> >> >> > > when
>> >> >> > > I
>> >> >> > > opened Outlook 2007 today w/ my "new" profile, I got that error
>> >> >> > > that
>> >> >> > > many
>> >> >> > > have talked about here before i.e., saying there are errors
>> >> >> > > etc.,
>> >> >> > > run
>> >> >> > > that
>> >> >> > > nasty tool.
>> >> >> > >
>> >> >> > > I Xed out of it and was able to download mail but I really need
>> >> >> > > to
>> >> >> > > be
>> >> >> > > able
>> >> >> > > to get my old data.  Does anyone have clear and concise (read
>> >> >> > > blonde
>> >> >> > > here)
>> >> >> > > instructions on how to get that old data into my Outlook?
>> >> >> > >
>> >> >> > > di in michigan
>> >> >> > >
>> >> >> > > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >> > >
>> >> >> > >> Creating a new profile does nothing to your data. It is
>> >> >> > >> perfectly
>> >> >> > >> intact.
>> >> >> > >> Just open  and use the data file you were using before.
>> >> >> > >> --
>> >> >> > >> Russ Valentine
>> >> >> > >> [MVP-Outlook]
>> >> >> > >> "di in michigan" <di in michi***@discussions.microsoft.com>
>> >> >> > >> wrote
>> >> >> > >> in
>> >> >> > >> message
>> >> >> > >> news:600EE7AE-4C7A-4245-90AC-78F0B849DC7E@microsoft.com...
>> >> >> > >> >I ran into the problem that Outlook 2007 would not open
>> >> >> > >> >(Vista).
>> >> >> > >> >I
>> >> >> > >> >ran
>> >> >> > >> > scanpst and it repaired the file but then Outlook would not
>> >> >> > >> > open
>> >> >> > >> > at
>> >> >> > >> > all.
>> >> >> > >> > I
>> >> >> > >> > created a new profile but of couse, all my saved email,
>> >> >> > >> > addresses,
>> >> >> > >> > etc.
>> >> >> > >> > are
>> >> >> > >> > gone.
>> >> >> > >> >
>> >> >> > >> > How do I copy the back up pst to my new email account?
>> >> >> > >> > Please
>> >> >> > >> > help,
>> >> >> > >> > I'm
>> >> >> > >> > pretty distraught that this happened at all on a new
>> >> >> > >> > computer
>> >> >> > >> > and
>> >> >> > >> > need
>> >> >> > >> > pretty
>> >> >> > >> > detailed help.
>> >> >> > >> >
>> >> >> > >> > Thanks for any help.
>> >> >> > >> >
>> >> >> > >> > Di
>> >> >> > >>
>> >> >> >
>> >>
>>

"Russ Valentine [MVP-Outlook]" wrote:

> But the Inbox Repair Tool was not the problem here nor would it be for
> others.
> --
> Russ Valentine
> [MVP-Outlook]

"di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
news:B86710EF-5729-4E49-9252-224AA878636D@microsoft.com...
> Yes it would, Russ (I believe).  The basic end user gets the message to
> use
> the Inbox Repair tool first thing - it's on that error message - which if
> you
> want I can copy from other people's messages here.  So, the basic end user
> dolt such as myself goes and does that and it repairs it and boogers up
> the
> file.  Basic end user dolt such starts chewing off fingernails and starts
> looking around to see what to do because basic end user dolt has never
> heard
> that one should not have a 2 gig pst file hanging around.
>
> Plus I read on this forum a post from DL and I quote, "100mb is not large,
> 2007 can go to 20gb at least" ... doesn't this mean that Vista/Office 2007
> Outlook should be able to handle a pst file that is larger than 2 gigs?
> I'm
> truly confused on this now.
>
> BTW, I ran the Exchange 2000 Tool: PST2GB and it ate up some of my pst
> file
> and am now running evil wicked scanpst <g>, on it now ...  if that doesn't
> work, I will definitely need martini's delivered to actually go and play
> w/ a
> hex editor .....
>
> thank you for your continued patience.....
>
> di
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> But the Inbox Repair Tool was not the problem here nor would it be for
>> others.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>

"Russ Valentine [MVP-Outlook]" wrote:

> The Inbox Repair Tool did not cause the problem. Having a PST file that
> exceeds 2G is what caused the problem. Actually very few users ever approach
> a file of that size with normal use of Outlook.
> It is not the Outlook version that matters here, it is the format of the PST
> file. This file had been created in an earlier version of Outlook (ANSI
> format), so it still has the 2G limit no matter which version of Outlook you
> use to open it. Only UNICODE PST files can support a size above 2G.
> --
> Russ Valentine
> [MVP-Outlook]

"di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
news:D3F05956-26D0-4FE3-B0ED-D54625D647B8@microsoft.com...
> You are absolutely correct that having a too large pst file caused the
> original problem.  BUT there was no indication that indeed was the
> problem.
> All that happened was Outlook would not start and the message "run the
> scanpst" was indicated to be the answer.  Now, why couldn't Microsoft in
> their infinte wisdom cook up an error message like, "hey, fool, you have
> too
> much junque in your mailbox, delete a whole bunch and we won't blow up
> your
> mailbox!"?
>
> I'm now on my 4th repair of my pst file ... it is well below the 2 gig
> mark
> when it's done.  Let's home when I go to File - Open - Data File that
> something is there ....
>
> di
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> The Inbox Repair Tool did not cause the problem. Having a PST file that
>> exceeds 2G is what caused the problem. Actually very few users ever
>> approach
>> a file of that size with normal use of Outlook.
>> It is not the Outlook version that matters here, it is the format of the
>> PST
>> file. This file had been created in an earlier version of Outlook (ANSI
>> format), so it still has the 2G limit no matter which version of Outlook
>> you
>> use to open it. Only UNICODE PST files can support a size above 2G.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>

"Russ Valentine [MVP-Outlook]" wrote:

> I'm not sure that "Microsoft" and "wisdom" belong in the same sentence. But
> to be fair, it is nearly impossible to anticipate every problem an end user
> might get into and develop a custom error message for just their problem. As
> I said, few end users manage to approach that limit, and those that do have
> used Outlook long enough to have discovered that that limitation exists in
> time to avoid it. For years we had requested that Outlook have a warning
> appear whenever a PST file approached 1.5G (the actual limit when problems
> start to occur), but apparently the amount of code that would permit that
> feature was prohibitive.
>
> --
> Russ Valentine
> [MVP-Outlook]

"di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
news:D8ECB574-6419-4C12-81CA-6277E07AE984@microsoft.com...
> Well, I wish they would've done it before Madame Dolt discovered this
> problem.  You've got people who work w/ corporate video and graphics and
> that
> does chew up alot of space.
>
> OK, this is where I am now in this adventure:
>
> The file is down to 1.93 .. and when I go to File - Open - Outlook Data
> file
> then the new pst file this is the error I get:
>
> Errors have been detected in the file c:\users\ bark bark bark \
> oldpst1.pst.  Quit Outlook and then use the Inbox repair tool to
> fix..........
>
> Is it toast?  Is there other (not so expensive as I saw on that website
> you
> sent previously) software that might somehow repair this file?
>
> Should I just shoot myself?
>
> di
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> I'm not sure that "Microsoft" and "wisdom" belong in the same sentence.
>> But
>> to be fair, it is nearly impossible to anticipate every problem an end
>> user
>> might get into and develop a custom error message for just their problem.
>> As
>> I said, few end users manage to approach that limit, and those that do
>> have
>> used Outlook long enough to have discovered that that limitation exists
>> in
>> time to avoid it. For years we had requested that Outlook have a warning
>> appear whenever a PST file approached 1.5G (the actual limit when
>> problems
>> start to occur), but apparently the amount of code that would permit that
>> feature was prohibitive.
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>

"Russ Valentine [MVP-Outlook]" wrote:

> I'm not sure that "Microsoft" and "wisdom" belong in the same sentence. But
> to be fair, it is nearly impossible to anticipate every problem an end user
> might get into and develop a custom error message for just their problem. As
> I said, few end users manage to approach that limit, and those that do have
> used Outlook long enough to have discovered that that limitation exists in
> time to avoid it. For years we had requested that Outlook have a warning
> appear whenever a PST file approached 1.5G (the actual limit when problems
> start to occur), but apparently the amount of code that would permit that
> feature was prohibitive.
>
> --
> Russ Valentine
> [MVP-Outlook]
> "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in message
> news:D3F05956-26D0-4FE3-B0ED-D54625D647B8@microsoft.com...
> > You are absolutely correct that having a too large pst file caused the
> > original problem.  BUT there was no indication that indeed was the
> > problem.
> > All that happened was Outlook would not start and the message "run the
> > scanpst" was indicated to be the answer.  Now, why couldn't Microsoft in
> > their infinte wisdom cook up an error message like, "hey, fool, you have
> > too
> > much junque in your mailbox, delete a whole bunch and we won't blow up
> > your
> > mailbox!"?
> >
> > I'm now on my 4th repair of my pst file ... it is well below the 2 gig
> > mark
> > when it's done.  Let's home when I go to File - Open - Data File that
> > something is there ....
> >
> > di
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> The Inbox Repair Tool did not cause the problem. Having a PST file that
> >> exceeds 2G is what caused the problem. Actually very few users ever
> >> approach
> >> a file of that size with normal use of Outlook.
> >> It is not the Outlook version that matters here, it is the format of the
> >> PST
> >> file. This file had been created in an earlier version of Outlook (ANSI
> >> format), so it still has the 2G limit no matter which version of Outlook
> >> you
> >> use to open it. Only UNICODE PST files can support a size above 2G.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >
>

"SACorroth" <SACorr***@discussions.microsoft.com> wrote in message
news:44D28A0F-1079-4322-9616-3AACAB5581F5@microsoft.com...
>I too am having this same problem, however my file is not as large.  I am
> using the trail small business version ( not Vista) and can not get into
> my
> email.  I ran the inbox repair tool because I couldn't erase any of the
> messages in my delete folder.  Now I can't open outlook.  I ran the repair
> twice. I don't know how to start Outlook using a different pst file.
> Please
> help.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> I'm not sure that "Microsoft" and "wisdom" belong in the same sentence.
>> But
>> to be fair, it is nearly impossible to anticipate every problem an end
>> user
>> might get into and develop a custom error message for just their problem.
>> As
>> I said, few end users manage to approach that limit, and those that do
>> have
>> used Outlook long enough to have discovered that that limitation exists
>> in
>> time to avoid it. For years we had requested that Outlook have a warning
>> appear whenever a PST file approached 1.5G (the actual limit when
>> problems
>> start to occur), but apparently the amount of code that would permit that
>> feature was prohibitive.
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "di in michigan" <diinmichi***@discussions.microsoft.com> wrote in
>> message
>> news:D3F05956-26D0-4FE3-B0ED-D54625D647B8@microsoft.com...
>> > You are absolutely correct that having a too large pst file caused the
>> > original problem.  BUT there was no indication that indeed was the
>> > problem.
>> > All that happened was Outlook would not start and the message "run the
>> > scanpst" was indicated to be the answer.  Now, why couldn't Microsoft
>> > in
>> > their infinte wisdom cook up an error message like, "hey, fool, you
>> > have
>> > too
>> > much junque in your mailbox, delete a whole bunch and we won't blow up
>> > your
>> > mailbox!"?
>> >
>> > I'm now on my 4th repair of my pst file ... it is well below the 2 gig
>> > mark
>> > when it's done.  Let's home when I go to File - Open - Data File that
>> > something is there ....
>> >
>> > di
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> The Inbox Repair Tool did not cause the problem. Having a PST file
>> >> that
>> >> exceeds 2G is what caused the problem. Actually very few users ever
>> >> approach
>> >> a file of that size with normal use of Outlook.
>> >> It is not the Outlook version that matters here, it is the format of
>> >> the
>> >> PST
>> >> file. This file had been created in an earlier version of Outlook
>> >> (ANSI
>> >> format), so it still has the 2G limit no matter which version of
>> >> Outlook
>> >> you
>> >> use to open it. Only UNICODE PST files can support a size above 2G.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >
>>