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" Proxy Autheticate" popup Outlook 2003/Win XP in AD domainHave a user with a laptop/docking station who was out of town with the
laptop for an extended period (approx 12 days). After he got back, he started getting prompted by Outlook for Proxy Authentication to open his mailbox. If you cancel out of the Proxy screen, it still opens fine. Been looking through everything on the web and we do not use the RPC scenario to get email. Should I be looking at the computer account or the user account to resolve this? He also no longer auto-connects with his mapped drives (he gets an error in Outlook about it can't find his PST file, but if you open/close the drive before opening Outlook, it opens fine after the proxy popup). M$ says re-install windows and office, lot of help there. Any ideas out there? If it helps, this laptop user is a lawyer... Diane he's storing a pst on a network drive? hope he has backups...
is he using a proxy server to connect to the domain? did he install something that is causing it? -- Show quoteDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQU***@PEACH.EASE.LSOFT.COM "Diane" <diane.har***@gmail.com> wrote in message news:1160576219.219626.321970@m7g2000cwm.googlegroups.com... > Have a user with a laptop/docking station who was out of town with the > laptop for an extended period (approx 12 days). After he got back, he > started getting prompted by Outlook for Proxy Authentication to open > his mailbox. If you cancel out of the Proxy screen, it still opens > fine. Been looking through everything on the web and we do not use the > RPC scenario to get email. Should I be looking at the computer account > or the user account to resolve this? He also no longer auto-connects > with his mapped drives (he gets an error in Outlook about it can't find > his PST file, but if you open/close the drive before opening Outlook, > it opens fine after the proxy popup). M$ says re-install windows and > office, lot of help there. Any ideas out there? If it helps, this > laptop user is a lawyer... > > Diane > |
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