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Need assistance: PST now zero bytes?Hi,
So, XP goes out and updates itself, then restarts itself, while I was away from the computer. Outlook 2000 was running when she shut down. This has happened before, and sometimes it damaged my pst. So I'd run scanpst and fix everything right up. But THIS time, I can't repair my pst, becuase the Inbox Repair Tool says it's a zero-byte file and has no usable information in it. Is there any hope of recovering from this? I use it to get my POP3 mail on my personal machine. Thanks. How many .pst files do you have on your system? Use Windows search to find them all, then open each one until you find the one that is your default. (Enable searching hidden files in Windows search.)
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Reactor asked: Show quote | Hi, | | So, XP goes out and updates itself, then restarts itself, while I was | away from the computer. Outlook 2000 was running when she shut down. | This has happened before, and sometimes it damaged my pst. So I'd | run scanpst and fix everything right up. | | But THIS time, I can't repair my pst, becuase the Inbox Repair Tool | says it's a zero-byte file and has no usable information in it. | | Is there any hope of recovering from this? I use it to get my POP3 | mail on my personal machine. | | Thanks. Thanks for the response Milly.
I have identified and located all of my PST files. The one that I need to recover was pretty big - probably a couple gigs - but now Outlook says it's zero bytes. I even tried doing a system restore to the day before this latest "crash" and that didn't change a thing with regard to the pst file. Any ideas, anyone? "Milly Staples [MVP - Outlook]" <Mil***@donteventhinkaboutmailingmeatmvps.org> wrote in message news:eqjH9To6GHA.4604@TK2MSFTNGP03.phx.gbl... How many .pst files do you have on your system? Use Windows search to find them all, then open each one until you find the one that is your default. (Enable searching hidden files in Windows search.) -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Reactor asked: Show quote | Hi, | | So, XP goes out and updates itself, then restarts itself, while I was | away from the computer. Outlook 2000 was running when she shut down. | This has happened before, and sometimes it damaged my pst. So I'd | run scanpst and fix everything right up. | | But THIS time, I can't repair my pst, becuase the Inbox Repair Tool | says it's a zero-byte file and has no usable information in it. | | Is there any hope of recovering from this? I use it to get my POP3 | mail on my personal machine. | | Thanks. When you say it is probably a couple of gigs, is this the older 97-2002 style .pst file? If yes, you need to run a crop tool on it to reduce it to a lower size so you can get at your mails.
See http://www.slipstick.com/problems/repair2gbpst.htm -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Reactor asked: Show quote | Thanks for the response Milly. | | I have identified and located all of my PST files. The one that I | need to recover was pretty big - probably a couple gigs - but now | Outlook says it's zero bytes. | | I even tried doing a system restore to the day before this latest | "crash" and that didn't change a thing with regard to the pst file. | | Any ideas, anyone? | "Milly Staples [MVP - Outlook]" | <Mil***@donteventhinkaboutmailingmeatmvps.org> wrote in message | news:eqjH9To6GHA.4604@TK2MSFTNGP03.phx.gbl... | How many .pst files do you have on your system? Use Windows search | to find them all, then open each one until you find the one that is | your default. (Enable searching hidden files in Windows search.) | | -- | Milly Staples [MVP - Outlook] | | Post all replies to the group to keep the discussion intact. All | unsolicited mail sent to my personal account will be deleted without | reading. | | After furious head scratching, Reactor asked: | || Hi, || || So, XP goes out and updates itself, then restarts itself, while I was || away from the computer. Outlook 2000 was running when she shut down. || This has happened before, and sometimes it damaged my pst. So I'd || run scanpst and fix everything right up. || || But THIS time, I can't repair my pst, becuase the Inbox Repair Tool || says it's a zero-byte file and has no usable information in it. || || Is there any hope of recovering from this? I use it to get my POP3 || mail on my personal machine. || || Thanks. That's a great resource - thanks again. I guess where I am confused is that
this was a 2+ gig pst file (Outlook 2000 SR-1) and now Windows says it has a size of zero bytes. Outlook says there is "no usable information in the file" when I run scanpst.exe. Why would the file now have nothing in it? "Milly Staples [MVP - Outlook]" <Mil***@donteventhinkaboutmailingmeatmvps.org> wrote in message news:O$Hhtjw6GHA.4996@TK2MSFTNGP03.phx.gbl... When you say it is probably a couple of gigs, is this the older 97-2002 style .pst file? If yes, you need to run a crop tool on it to reduce it to a lower size so you can get at your mails. See http://www.slipstick.com/problems/repair2gbpst.htm -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Reactor asked: Show quote | Thanks for the response Milly. | | I have identified and located all of my PST files. The one that I | need to recover was pretty big - probably a couple gigs - but now | Outlook says it's zero bytes. | | I even tried doing a system restore to the day before this latest | "crash" and that didn't change a thing with regard to the pst file. | | Any ideas, anyone? | "Milly Staples [MVP - Outlook]" | <Mil***@donteventhinkaboutmailingmeatmvps.org> wrote in message | news:eqjH9To6GHA.4604@TK2MSFTNGP03.phx.gbl... | How many .pst files do you have on your system? Use Windows search | to find them all, then open each one until you find the one that is | your default. (Enable searching hidden files in Windows search.) | | -- | Milly Staples [MVP - Outlook] | | Post all replies to the group to keep the discussion intact. All | unsolicited mail sent to my personal account will be deleted without | reading. | | After furious head scratching, Reactor asked: | || Hi, || || So, XP goes out and updates itself, then restarts itself, while I was || away from the computer. Outlook 2000 was running when she shut down. || This has happened before, and sometimes it damaged my pst. So I'd || run scanpst and fix everything right up. || || But THIS time, I can't repair my pst, becuase the Inbox Repair Tool || says it's a zero-byte file and has no usable information in it. || || Is there any hope of recovering from this? I use it to get my POP3 || mail on my personal machine. || || Thanks. Reactor <bruce.gettel-at-myactv.net> wrote:
> That's a great resource - thanks again. I guess where I am confused This could very well happen if Outlook diesn't close properly and the PST is > is that this was a 2+ gig pst file (Outlook 2000 SR-1) and now > Windows says it has a size of zero bytes. > > Outlook says there is "no usable information in the file" when I run > scanpst.exe. open when WIndows shuts down. That's why you make regular backups of your PST. -- Brian Tillman HI Reactor,
It's probable that your personal folder is corrupt or damaged considering what you said. Our product Advanced Outlook Repair can recover mail messages, folders, posts, etc. in PST files. You can download a free demo version at http://www.datanumen.com/aor/aor.exe See more detailed information, please visit http://www.datanumen.com/aor/index.htm. Alan Chen DataNumen, Inc. - World leader in data recovery technologies Website: http://www.datanumen.com Fax: +1-800-9917-FAX (US Toll-Free), +852-31829286 (HONG KONG)  |
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