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Can't set up Outlook

Author
6 Oct 2006 3:54 PM
D Wilson
I have tried and tried to set up Outlook but always get the following
(paraphrased):  "Setting up Welcome."  When that goes away, it says, "Can't
find server.  Must be connected to Internet."  Then, "Checking name."  It
just won't work.  Any help would be appreciated.  Thank you,

Author
6 Oct 2006 5:21 PM
Russ Valentine [MVP-Outlook]
State what you have done up until now. A new installation of Outlook does
not do this unless you changed something. You appear to have configured
Outlook with a transport that is not valid. What did you do? Specify your
Outlook version when you post a question.
--
Russ Valentine
[MVP-Outlook]
Show quote
"D Wilson" <DWil***@discussions.microsoft.com> wrote in message
news:52C23EB0-623C-4C15-AE39-87D0B911E8AD@microsoft.com...
>I have tried and tried to set up Outlook but always get the following
> (paraphrased):  "Setting up Welcome."  When that goes away, it says,
> "Can't
> find server.  Must be connected to Internet."  Then, "Checking name."  It
> just won't work.  Any help would be appreciated.  Thank you,
Author
6 Oct 2006 6:39 PM
D Wilson
I have been using OE. Want to use Outlook (it's 2003).  I go to Start,
Programs, Office, click on Outlook.  Small window: "Configuring Outlook
Accounts."  Under that: "Creating welcome message."  Error message comes up: 
The connection to Microsoft Server is unavailable.  Outlook must be onlie or
connected to complete this action.  Clicked OK.  Another window:  "Microsoft
Exchange Server."  Within this window:  --I.D.'s my computer and -- gives
user name (me).  Checked name.  Window: "Once names have been checked and are
underlined click OK.  Clicked OK.  Last window:  "The name could not be
resolved.  The connection to the Microsoft Exchange server is unavailable. 
Outlook must be online or connected to complete this action."

I will settle for resolving this issue which my ISP tried to help me with: 
When clicking on a link in OE the page appears BEHIND OE and I have to
minimize OE to view the linked page.  Also, when trying to switch identities
OE allows me to successfully do this one out of ten times.  Obviously, OE
also 2003.

Show quote
"Russ Valentine [MVP-Outlook]" wrote:

> State what you have done up until now. A new installation of Outlook does
> not do this unless you changed something. You appear to have configured
> Outlook with a transport that is not valid. What did you do? Specify your
> Outlook version when you post a question.
> --
> Russ Valentine
> [MVP-Outlook]
> "D Wilson" <DWil***@discussions.microsoft.com> wrote in message
> news:52C23EB0-623C-4C15-AE39-87D0B911E8AD@microsoft.com...
> >I have tried and tried to set up Outlook but always get the following
> > (paraphrased):  "Setting up Welcome."  When that goes away, it says,
> > "Can't
> > find server.  Must be connected to Internet."  Then, "Checking name."  It
> > just won't work.  Any help would be appreciated.  Thank you,
>
Author
6 Oct 2006 9:04 PM
Russ Valentine [MVP-Outlook]
For a reason that only you can know, you are starting an Outlook profile
that already contains the Exchange Server transport (which you clearly would
not be e using). A new installation of Outlook would not contain any
transport whatsoever and would let you select the correct transport.
Create a new Outlook profile from scratch and this time be sure you select
the correct mail transport.
--
Russ Valentine
[MVP-Outlook]
Show quote
"D Wilson" <DWil***@discussions.microsoft.com> wrote in message
news:B22EE775-E3D7-4A17-8170-FC488ADDF580@microsoft.com...
>I have been using OE. Want to use Outlook (it's 2003).  I go to Start,
> Programs, Office, click on Outlook.  Small window: "Configuring Outlook
> Accounts."  Under that: "Creating welcome message."  Error message comes
> up:
> The connection to Microsoft Server is unavailable.  Outlook must be onlie
> or
> connected to complete this action.  Clicked OK.  Another window:
> "Microsoft
> Exchange Server."  Within this window:  --I.D.'s my computer and -- gives
> user name (me).  Checked name.  Window: "Once names have been checked and
> are
> underlined click OK.  Clicked OK.  Last window:  "The name could not be
> resolved.  The connection to the Microsoft Exchange server is unavailable.
> Outlook must be online or connected to complete this action."
>
> I will settle for resolving this issue which my ISP tried to help me with:
> When clicking on a link in OE the page appears BEHIND OE and I have to
> minimize OE to view the linked page.  Also, when trying to switch
> identities
> OE allows me to successfully do this one out of ten times.  Obviously, OE
> also 2003.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> State what you have done up until now. A new installation of Outlook does
>> not do this unless you changed something. You appear to have configured
>> Outlook with a transport that is not valid. What did you do? Specify your
>> Outlook version when you post a question.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "D Wilson" <DWil***@discussions.microsoft.com> wrote in message
>> news:52C23EB0-623C-4C15-AE39-87D0B911E8AD@microsoft.com...
>> >I have tried and tried to set up Outlook but always get the following
>> > (paraphrased):  "Setting up Welcome."  When that goes away, it says,
>> > "Can't
>> > find server.  Must be connected to Internet."  Then, "Checking name."
>> > It
>> > just won't work.  Any help would be appreciated.  Thank you,
>>
Author
9 Oct 2006 1:23 AM
Brian Tillman
D Wilson <DWil***@discussions.microsoft.com> wrote:

> I have tried and tried to set up Outlook but always get the following
> (paraphrased):  "Setting up Welcome."  When that goes away, it says,
> "Can't find server.  Must be connected to Internet."  Then, "Checking
> name."  It just won't work.  Any help would be appreciated.  Thank
> you,

I suspect that you have an Exchnage account in the mail profile.  With
Outlook closed, use the Mail applet in Control Panel to check and, if there
is one and you don't use Exchange, select it and remove it.
--
Brian Tillman

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