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550 You must SMTP Authenticate ...

Author
9 May 2005 1:04 PM
Minding
Hi,

Over the past week, I've been receiving an error message when sending out
some emails using Microsoft Outlook 2002 SP3:
550 You must SMTP Authenticate before sending to <email address>

My IPS is Roadrunner and I have Norton Internet Security 2005.

I've experimented with the "Log on using Secure Password Authentication"
setting and the "My outgoing server (SMTP) requires authentication" and the
problem does not get resolved.

Can anyone help me understand why?

Thanks,
George
--
mind***@minding.org

Author
9 May 2005 1:14 PM
Thomas Quester
Hi,

There are many ways of authentication, you should find information of how to
authenticate at the providers web site.
Eventually you need to log on using ssl or just do pop before smtp (get
mails first, then send). Eventually you just have the wrong password.

Thomas Quester
www.olfolders.com

Show quote
"Minding" <mind***@minding.org> schrieb im Newsbeitrag
news:BdJfe.18591$n93.16973@twister.nyc.rr.com...
> Hi,
>
> Over the past week, I've been receiving an error message when sending out
> some emails using Microsoft Outlook 2002 SP3:
> 550 You must SMTP Authenticate before sending to <email address>
>
> My IPS is Roadrunner and I have Norton Internet Security 2005.
>
> I've experimented with the "Log on using Secure Password Authentication"
> setting and the "My outgoing server (SMTP) requires authentication" and
> the problem does not get resolved.
>
> Can anyone help me understand why?
>
> Thanks,
> George
> --
> mind***@minding.org
>
Author
9 May 2005 4:05 PM
Brian Tillman
Thomas Quester <tques***@msn.com> wrote:

> There are many ways of authentication, you should find information of
> how to authenticate at the providers web site.
> Eventually you need to log on using ssl or just do pop before smtp
> (get mails first, then send). Eventually you just have the wrong
> password.

"Eventually"?  Don't you mean "Perhaps" or "Alternatively"?
--
Brian Tillman
Author
9 May 2005 4:05 PM
Minding
Thanks for your thoughts.

What you're suggesting would require the problem to exist for every message
sent. It is not an "all the time" problem. The problem happens with some
messages/addresses and not with others. So it's not a password problem.
Since Outlook pops and smtps in the same order all the time, this is not the
problem.

My suspicion is that the error message is misleading and it's not actually
an authentication problem. Perhaps Norton Internet Security, except I've
disabled NIS and the problem persists. What else might it be?

G

Show quote
"Thomas Quester" <tques***@msn.com> wrote in message
news:unBO7jJVFHA.3240@TK2MSFTNGP10.phx.gbl...
> Hi,
>
> There are many ways of authentication, you should find information of how
> to authenticate at the providers web site.
> Eventually you need to log on using ssl or just do pop before smtp (get
> mails first, then send). Eventually you just have the wrong password.
>
> Thomas Quester
> www.olfolders.com
>
> "Minding" <mind***@minding.org> schrieb im Newsbeitrag
> news:BdJfe.18591$n93.16973@twister.nyc.rr.com...
>> Hi,
>>
>> Over the past week, I've been receiving an error message when sending out
>> some emails using Microsoft Outlook 2002 SP3:
>> 550 You must SMTP Authenticate before sending to <email address>
>>
>> My IPS is Roadrunner and I have Norton Internet Security 2005.
>>
>> I've experimented with the "Log on using Secure Password Authentication"
>> setting and the "My outgoing server (SMTP) requires authentication" and
>> the problem does not get resolved.
>>
>> Can anyone help me understand why?
>>
>> Thanks,
>> George
>> --
>> mind***@minding.org
>>
>
>
Author
9 May 2005 4:24 PM
Brian Tillman
Minding <mind***@minding.org> wrote:

> My suspicion is that the error message is misleading and it's not
> actually an authentication problem. Perhaps Norton Internet Security,
> except I've disabled NIS and the problem persists. What else might it
> be?

Norton is well-known for not actually disabling the mail scanning feature,
even when shown as disabled.  You usually have to uninstall the product and
reinstall without that feature in order to truly disable it.
--
Brian Tillman
Author
10 May 2005 12:30 AM
Minding
Then this is what I shall do and see if NIS is the cause.  Thanks.

Show quote
"Brian Tillman" <tillman1***@yahoo.com> wrote in message
news:eixAUOLVFHA.928@TK2MSFTNGP15.phx.gbl...
> Minding <mind***@minding.org> wrote:
>
>> My suspicion is that the error message is misleading and it's not
>> actually an authentication problem. Perhaps Norton Internet Security,
>> except I've disabled NIS and the problem persists. What else might it
>> be?
>
> Norton is well-known for not actually disabling the mail scanning feature,
> even when shown as disabled.  You usually have to uninstall the product
> and reinstall without that feature in order to truly disable it.
> --
> Brian Tillman
Author
11 May 2005 11:46 AM
Minding
Back to the drawing board.  I removed NIS and the problem persists.  I'll
call my ISP again and try to recall what might have changed on my system
recently.  It has to be one or the other since I've been emailing with MS
Outlook successfully forever and anon.

Any other ideas, however, are welcome.

Thanks.
George


Show quote
"Minding" <mind***@minding.org> wrote in message
news:BdJfe.18591$n93.16973@twister.nyc.rr.com...
> Hi,
>
> Over the past week, I've been receiving an error message when sending out
> some emails using Microsoft Outlook 2002 SP3:
> 550 You must SMTP Authenticate before sending to <email address>
>
> My IPS is Roadrunner and I have Norton Internet Security 2005.
>
> I've experimented with the "Log on using Secure Password Authentication"
> setting and the "My outgoing server (SMTP) requires authentication" and
> the problem does not get resolved.
>
> Can anyone help me understand why?
>
> Thanks,
> George
> --
> mind***@minding.org
>

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